Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 2,233 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

Book

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 420 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,233 reviews

TripAdvisor Rating  4.5/5  893 reviews

Certificate of excellence 2023

Real enjoyed my stay here in Mercure.

TripAdvisor rating 5.0/5

Sudeb B TripAdvisor review

I enjoyed my stay here . Especially I am impressed by the efficiency of the House keeping staff Cui Ting & Fang Jua. I wish them all best to both and a big thank you. My experience here was very inspiring . God willing I would like to visit singapore especially here again in the future. Thank you

Great hotel

TripAdvisor rating 5.0/5

Judy D TripAdvisor review

I was staying for nearly a month. Last year I spent two weeks in Hotel Mercure and I came back this year. The location is perfect, staff is very helpful and kind, especially May and Deepika at the Food Exchange and Dash at the Reception Desk. Dash is very smart, professional and helpful, immediately tried to solve our problems. Cleaning was always perfect, thanks for the Housekeeping staff.

Mercury needs to improve.

TripAdvisor rating 3.0/5

asiaexpat62 Solo travel - TripAdvisor review

Room was very small and amenities lacking. Housekeeping not up to Mercury standard. I stayed 4 nights and had trouble with lighting and bathroom sink draining. Swimming pool is shared with other hotel co located and no attendant cleaning after guests leave tables dirty. I was disappointed with the stay overall.

Unflexible booking rules at Mercure Singapore On Stevens

TripAdvisor rating 1.0/5

René C TripAdvisor review

I booked 3 rooms via Agoda, for the end of this year, 9 months before arrival, making a typo mistake: I booked for 8 December instead of 8 November 2024. The hotel refuses to change the dates nor communicate with me or Agoda, forcing Agoda to inform me that a "no show" on the 8th of December will be charged, and no cancellation is possible. How difficult can it be to assist with changing dates NINE MONTHS before arrival? I'll think twice in future before booking at this hotel again.

Not clean

Customer review rating 2.0/5

Lubna Business - Confirmed reviews ALL

The room was stinking during the entire time of our stay. The dust bin in the room was dirty and seems it was just being emptied and never cleaned thoroughly. Hygiene definitely needs to be in check!

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Other web-users rate our hotel

  • 1,304 reviews 8.2/10 Location
  • 2,070 reviews 6.3/10 Room
  • 2,087 reviews 7.3/10 Service
  • 32 reviews 8.9/10 WiFi
  • 966 reviews 7.2/10 Cleanliness
  • 702 reviews 7.1/10 Breakfast
  • 571 reviews 7.4/10 Amenities
  • 399 reviews 5.5/10 Food

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