ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 683 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Our accommodation(s)

Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.048951, 109.343749

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

IBIS KITCHEN

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 540 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  683 reviews

TripAdvisor Rating  5.0/5  781 reviews

Certificate of excellence 2023

Cozy room with good location

TripAdvisor rating 5.0/5

Companion11539812054 Solo travel - TripAdvisor review

Cozy room, staff is friendly especially Vena she was helping me with early check in. Location very good close to the shopping center only in walking distance. I had something to do in the immigration office, it was just 7 minutes walk from the hotel. Very convenient, had very nice experience in Ibis. Surely will be back.

Good stay! Well located!

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I love this hotel because the staff called me and they make sure i would stayed in Ibis Pontianak. Then when i arrived, the check in process was great! And i’m suprised when came to my room, there was an elephant made by towel. And they gave me complimentary, and it was fruit! But i need to mention and give suggestion, i’m not sure if my pillow and blanket were changed when my stay. Because everytime i go back from outside, i feel like the staff just put it like the first time i came in. The staff is friendly. Thank you so much!

Dear Mr RIZKIA ASNARI A., Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Ricky Coen Arifin General Manager

My 2nd Home

Customer review rating 5.0/5

Fred A. K. Friends - Confirmed reviews ALL

Every time i visit Pontianak, this is the only hotel that i choose to stay. Well located to Ayani Megamall & other tourist attraction in walking distance. Staff are all friendly & very much helpful. Clean room and the food at the restaurant also delicious from breakfast to room service menu.

Dear Mr FRED ANAK K., Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our service and facilities. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Ricky Coen Arifin General Manager

Good stay

Customer review rating 5.0/5

Senna A. Business - Confirmed reviews ALL

Strategic location, comfort room, clean, friendly service

Dear Mr SENNA A., Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.0/5

Nada Solo - Confirmed reviews ALL

It's a nice place to stay at. I got the room I want, the one with nice city view. And it has a quiet atmosphere, but not that quiet tho. Located in the middle of the city, near the mall, so it's easy to buy something. The breakfast is good too.

Dear Mrs NADA D., Warmest greeting from Ibis Pontianak City Center , Thank you for choosing Ibis Pontianak for your destination of choice in Pontianak, and for taking the time to share your stay experience with us on TrustYou about our facilities. I am delighted to hear that you had an wonderful stay with us. We are happy to learn that you also enjoyed our facilities and services . Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak . Sincerely, Ricky Coen Arifin General Manager

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Other web-users rate our hotel

  • 143 reviews 9/10 Location
  • 573 reviews 8.8/10 Room
  • 678 reviews 9.5/10 Service
  • 9 reviews 8.3/10 WiFi
  • 361 reviews 9.4/10 Cleanliness
  • 276 reviews 9/10 Food
  • 199 reviews 9/10 Amenities
  • 154 reviews 9/10 Breakfast

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TripAdvisor rating 4.5/5 (1569 reviews)

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