ibis Styles Accra Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 1,271 reviews

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Plot 24 Airport City, Airport City Enclave, . ACCRA, Ghana

Description

Hotel extras

  • Complimentary high-speed Wi-Fi for your seamless connectivity.

  • Every 30 minutes, free airport shuttle to ensures you arrive or depart with ease.

  • Ultimate experience: Pool, Fitness, Thai Spa, Bar.

  • Indulge in our weekly events: Jazz & BBQ, African-themed buffet, and delightful Sunday brunch!

  • Exquisite Ghanaian & international cuisine with eco-friendly sourcing.

Our accommodation(s)

Room

1 double bed standard

  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Airport view or City View
  • Accessible room

Hotel location

ibis Styles Accra Airport

Plot 24 Airport City, Airport City Enclave
. ACCRA
Ghana

GPS:5.60139, -0.177906

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

S&T

Savor Sustainable Surf & Turf with Local Flair - Land meets ocean on your plate, showcasing succulent, responsibly-sourced seafood & ethically-raised meats paired with local delicacies. Indulge in expertly crafted food, including vegetarian options.

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 70 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,271 reviews

TripAdvisor Rating  3.5/5  346 reviews

good reception and stay.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

comfortable experience

Air conditional issue

Customer review rating 2.0/5

Anoh J. K. Business - Confirmed reviews ALL

During my last staying with my colleagues, we talk to the reception about the issue with AC in room 508 & 502 but unfortunately any maintenance team to solve the issue . Our last night has been very stressful amd we didn’t sleep properly.

Dear Mr Ange Letissia E., Thank you for taking the time to tell us about your experience following your stay at the ibis Styles Accra Airport City. We are sorry for the problem you encountered with the AC in room 502 and in 508, and for the fact that no person from the maintenance team checked them, making your last night a stressful one. Please accept our sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Rest assured your comment has been taking seriously and we are looking into the matter while appropriate measures are being taken to avoid any such occurrence in the future. We appreciate your sharing your concerns, and it is our hope that you will give us another opportunity to serve you better in the near future. Sincerely,

Very Good Stay

Customer review rating 5.0/5

Ken U. Business - Confirmed reviews ALL

Everything was excellent. Proximity to the airport, don’t have to worry about traffic. Good food very clean environment.

Dear Mr Kenneth Ibebuike U., Lovely scores! Many thanks for taking the time to tell us about your experience follow your stay at the ibis Styles Accra Airport City. We are happy to know that you had a good stay, loved our services, enjoyed your meals and found our Guest Relations officer to be helpful. It is always a pleasure to receive positive feedback. At the ibis Styles, we put customer experience and satisfaction as our priority and your feedback reaffirms the hard work we put in every day. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Felt peaceful and comfortable

Customer review rating 5.0/5

Syed A. S. J. A. Business - Confirmed reviews ALL

Right from reservation till check-out I'd awesome experience. I personally want to mention Ms. Sasu Pamela for helping me proactive to reservations, team in restaurant were awesome serving customers experience happy breakfast. I can't forget Ms. Philomena for seamless check-out processes and finally the airport transfer. If I'm visiting Accra again, its for sure to stay at Ibis Styles Accra!!

Dear Mr Syed Arif Sulthan Jaffer A., Many thanks for taking the time to share your experience following your stay at the ibis Styles Accra Airport City. We are happy to know that you enjoyed your stay with us, and we really appreciate your comments about our services and the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

Bad Experience

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

I booked this hotel cause I have stayed there last year and it was affordable. I booked for 5 days this time around like my previous stay. Room was not too clean. Room phone did not work. Towels were not always replaced as well as soap dispensers. I was ill during my stay and had to come to the lobby to order food service as my phone did not work. Despite having to come downstairs to order my meals and complained that my phone was not working I was still charged room service. I have let the hotel know upon checkout that I would not be staying there in future or refer colleagues. In addition, I had referred a colleague that stayed at the hotel at the same time. They had several complaints and feels the same way about not booking this hotel any time in the future.

Dear Mr Oluwole O., Thank you for taking the time to share your experience following your stay at the ibis Styles Accra Airport. I am sorry your experience did not meet your expectations. Please accept my sincere apologies for the unfortunate experience you encountered with to the condition of the room and its amenities, the problem with the phone in your room and the trouble you had to go through to order your food despite being ill. It is our constant endeavour to offer our Cherish guests, seamless experience through our commitment to quality services and we are committed to addressing any lapses experienced by our guests. Rest assured I have shared your comments with the housekeeping team and adequate training/ coaching will be carried out to avoid future recurrences. Our maintenance team is also working hard to resolve the problem with some of the phones. We would please like to inform you that, changing towels and linens every other day unless requested by the guest to be changed every day is part of the hotel's sustainable development initiatives. There is a note in the room that explains this initiative into details. I am sorry this was not communicated to you upon arrival. I hope you will not let the above problems impair your perception of our service standards and will give us another opportunity to serve you better in the very near future. Sincerely,

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Other web-users rate our hotel

  • 271 reviews 9.5/10 Location
  • 523 reviews 4.7/10 Room
  • 702 reviews 8/10 Service
  • 33 reviews 7.6/10 WiFi
  • 216 reviews 4.9/10 Cleanliness
  • 191 reviews 3.6/10 Comfort
  • 168 reviews 9.2/10 Breakfast
  • 117 reviews 3.9/10 Amenities

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