Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,801 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

37 

meeting rooms

From 1 to 450 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,801 reviews

TripAdvisor Rating  4.5/5  9,497 reviews

Certificate of excellence 2023

Excellence

TripAdvisor rating 5.0/5

tarheelborns TripAdvisor review

My review is delayed, but the experience we had at the Fairmont Banff Springs was perfection. An incredible concierge is Steven Tran, and I saved a note he wrote to us during our stay. His knowledge of cuisine, activities and the area is outstanding. Better yet? His attentiveness to his guests, his kindness, his patience is a treasure. He listened, as one example, to my sentimental story that means a lot to me as my last visit to Banff I was camping and staying in a cold and wet tent! I shall always recall with gratitude this kind and talented person!

Exceptional

TripAdvisor rating 5.0/5

Kapricca Friends getaway - TripAdvisor review

Phenomenal facility. It feels like an ancient castle. Loved exploring and the views. Has an ice skating rink and the most magnificent grounds. Very large. If you stay in the gate house the rooms are bigger but older. Go to the outdoor pool around dusk. Animals come up onto the patio! The spa has an outdoor hot tub and a mineral bath pool. Wish I had more time there. It’s about a 1.2 mile walk into town but a taxi was $11 CAD. Taxis are easy to get. No Uber or Lyft allowed there. The Gold level is worth it. Breakfast buffet is one of the best ever!

Great experience

TripAdvisor rating 5.0/5

Ronda T TripAdvisor review

We spent two nights at the Fairmont Banff Springs in March. We upgraded to a suite, which was beautiful. We had lots of room to spread out and relax in a quiet space. The hotel is enormous and bustling with plenty of shopping and restaurants. The hotel is also a short walk from downtown if you want to get out a bit. It was a little pricey, but worth it for the experience.

Thank you for choosing the Fairmont Banff Springs. We are pleased to see you had a memorable experience overall! ~ Fairmont Banff Springs

Okay. Stay.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Had trouble with the heat in our upgraded room. The team did try to move our room but I was hosting 40 people and was too busy to even plan the move.

Fantastic Ski Weekend

Customer review rating 5.0/5

Spring S. Families - Confirmed reviews ALL

Our group stayed in a gatehouse suite for a 3 day ski weekend. The room had all the amenities and the staff were very accommodating. We used ordered the room service breakfast each morning to geta a jump on our ski days. It was always on time each morning and very tasty. The hotel is a little out of the way but it is only a short walk to Banff for dinner. We appreciated the free hotel tour upon arrival.

We very much appreciate your comments regarding your ski trip and stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to see our team was helpful on arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

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Other web-users rate our hotel

  • 1,372 reviews 9.1/10 Location
  • 2,757 reviews 7.7/10 Room
  • 3,530 reviews 9.2/10 Service
  • 18 reviews 4.4/10 WiFi
  • 1,270 reviews 8.1/10 Food
  • 1,141 reviews 8.5/10 Amenities
  • 931 reviews 5.2/10 Comfort
  • 878 reviews 8.6/10 Vibe

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