Fairmont Château Lake Louise 5 stars

Customer review rating (ALL Rating) 4.5/5 5,810 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive, NA, NA
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

21 

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,810 reviews

TripAdvisor Rating  4.5/5  10,169 reviews

Everyone went the extra mile The care and service were incredible

TripAdvisor rating 5.0/5

Vince V Couples - TripAdvisor review

It was magical. From the time we checked in until we checked out the experience was way better than we could have imagined We were greeted warmly and felt welcome and special. Our upgraded room was beautiful. Our meals and service were some of the best ever. The spa was superb. The care and consideration for my wife’s severe food allergies were fantastic. No one said no and everyone said we can make this work What a wonderful secret sauce of service

Unparalleled beauty, luxury and service

TripAdvisor rating 5.0/5

ryanhR1652KK TripAdvisor review

Chateau Lake Louise.... THE standard for beauty and luxury. Beautiful views, honoring the lake, mountains, and surrounding area. Rooms are understated and as you'd expect from Fairmont, classy, well-maintained, and comfortable. The views...wow. Bonus: Louiza- incredible buffet. Well-worth going with an appetite. World-class....period!

Nice but costly

TripAdvisor rating 3.0/5

Judith N Couples - TripAdvisor review

We’ve driven by many times, stopped to take photos, never stayed. This time it was time cross it off our bucket list. We stayed two nights, room was small, bathroom extremely small, but quaint. Hotel is stunning, staff are helpful and delightful. Definitely caters to foreign tourists who have the dollar advantage. For locals it’s outrageously expensive, and we went during off season. Am I glad I went.. yes. Would I go again, sadly no. It’s just too expensive to enjoy our own historic area.

Customer review rating 2.0/5

Sheri Families - Confirmed reviews ALL

Very unsatisfactory wheelchair accessible room. The staff supported us and made alternate arrangements after a 4 hour wait.

Dear Sheri, Thank you for choosing Fairmont Château Lake Louise and for taking the time to share your valuable feedback with us. We deeply appreciate your insights as they are crucial in helping us enhance our services and accommodations, particularly regarding accessibility. We sincerely regret that the wheelchair-accessible room did not meet your expectations, and we apologize for the significant delay you experienced while we arranged an alternative. Please accept our deepest apologies for the inconvenience and discomfort this caused during your stay. Your specific suggestions for improving our wheelchair-accessible rooms are invaluable, and I have promptly shared your comments with our management team. We are actively reviewing our accessibility features to ensure that our hotel is comfortable and accessible for all our guests. We are eager to welcome you back and provide a more comfortable and satisfying experience. We are here to ensure your next stay is seamless and enjoyable. Thank you once again for your constructive feedback. We look forward to welcoming you again soon! Sincerely, BREE SCROOPE GUEST RELATIONS COORDINATOR Fairmont Château Lake Louise

Had a lovely time!

Customer review rating 5.0/5

Cheryl Families - Confirmed reviews ALL

As frequent fairmont guests, and frequent Gold guests, we were very pleased with our stay and our service, The gold team was very helpful and our room was clean and quiet. Food in the lounge was really good and servers in Restaurants were as well, really liked our server Saturday night in alpine social (cannot recall her name, but worked the close shift sat apr 7)

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Other web-users rate our hotel

  • 2,073 reviews 8.8/10 Location
  • 3,083 reviews 7.2/10 Room
  • 3,199 reviews 8.5/10 Service
  • 21 reviews 6/10 WiFi
  • 924 reviews 3.9/10 Comfort
  • 864 reviews 4.2/10 Value
  • 402 reviews 5.8/10 Cleanliness
  • 315 reviews 7.4/10 Breakfast

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