Fairmont Hotel Vancouver 4 stars

Customer review rating (ALL Rating) 4.4/5 6,531 reviews

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Description

Hotel extras

  • Prime downtown location places you minutes from the city's biggest attractions.

  • Large heated indoor pool on the second-floor rooftop. Fully equipped gym and separate saunas.

  • Notch8 Restaurant features inspired menus, presented in the romance and glamour of the castle.

  • Pet-friendly hotel offering furry friends their own bowls, beds and treats

  • 63,000 sq. ft. of function spaces, including two grand ballrooms

Our accommodation(s)

Hotel location

Fairmont Hotel Vancouver

900 West Georgia Street
V6C 2W6 VANCOUVER
Canada

GPS:49.284, -123.12

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

18 

meeting rooms

From 1 to 1,500 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  6,531 reviews

TripAdvisor Rating  4.0/5  4,890 reviews

Certificate of excellence 2023

Great stay! Happy with the service

TripAdvisor rating 5.0/5

FrancesKD TripAdvisor review

I stayed here during a conference. I got the corner room and it was excellent. Very happy with the friendly staff and quick service. The room, the lobby and hallway were always clean, anything that I requested extra (complimentary) was serviced really fast.

Let’s the brand down

TripAdvisor rating 3.0/5

Owl2010Owl Couples - TripAdvisor review

Usually we are Fairmont fans but this Fairmont let’s the brand down. Staff were not as friendly and helpful as at The Chateau, The Empress and the Fairmont Waterfront hotel where we had great experiences. Bathrooms tiny, old and dated. You could have knocked a nail in with the French bread at breakfast as it was so hardly…clearly not fresh. Billing at checkout incorrect, not in our favour, obviously. Dogs at concierge are cute and give a friendly feel to the place. It’s a great location but we won’t be staying again.

Dear Owl2010Owl, Thank you for choosing to stay with us and for taking the time to share your feedback. We aim to provide exceptional experiences for all our guess and are truly disappointed to hear of your recent experience. Please note this is not indicative of the high service standards set for our hotel, and I would welcome you to contact me directly at Chaitanya.Tuli@Fairmont.com to discuss your experience in further detail. We sincerely hope for the opportunity to welcome you back for a stay that meets your expectations. Kind regards, Chaitanya Tuli Director of Guest Experience and Loyalty

Exceptional hotel experience

TripAdvisor rating 5.0/5

Will G TripAdvisor review

My spouse, young child, and I had a very enjoyable weekend at the Fairmont Hotel Vancouver. The quality of the room, hotel amenities, food/room service, and hotel location were all excellent.

Dear willgT1572YJ, Thank you for staying with us and for taking the time to share your wonderful review. From the comfortable guest room to our central location, we are delighted to hear that you and your family enjoyed your visit. We look forward to welcoming you back soon. Kind regards, Chaitanya Tuli Director of Guest Experience and Loyalty

Best place I have ever stayed

TripAdvisor rating 5.0/5

Simone B TripAdvisor review

My husband and I had the most wonderful stay, The rooms are beautiful, clean, comfortable, and the customer service is second to none! I would Highly recommend the Fairmont in Vancouver to anyone visiting. All the staff is kind, friendly, helpful and go out of their way for you. Happy environment all the time. I will definitely be back.

Dear simonebE1289PW, Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and will be sure to share your kind compliments with our team. We look forward to welcoming you back again soon. Kind regards, Chaitanya Tuli Director of Guest Experience and Loyalty

Customer review rating 4.0/5

Michael M. Business - Confirmed reviews ALL

Great stay apart from one episode. I had an urgent meeting at 5:30 that I could not be late for. The evening before when I had my car valet parked I asked if it would be available. I was assured that it would be. I phoned (at about 5:00AM) to have the car brought up. We went downstairs and waited and waited and when I eventually asked I was told that the valet would be on site soon. Eventually someone (night manager?) brought the car. However, it was a stressful episode that should not have happened. If I had known that this may have occurred I would have parked the car myself and saved the worry.

Dear Michael M., Thank you for taking the time to share your comments regarding your recent visit. While we are pleased you enjoyed your overall stay, we regret to hear that your experience with the valet fell below your expectations. We will share your comments with our team to help improve our guest experience and hope to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Chaitanya Tuli Director of Guest Experience and Loyalty

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Other web-users rate our hotel

  • 1,543 reviews 9.4/10 Location
  • 2,766 reviews 6.7/10 Room
  • 2,833 reviews 8.7/10 Service
  • 42 reviews 7/10 WiFi
  • 783 reviews 7.6/10 Vibe
  • 706 reviews 6.6/10 Cleanliness
  • 247 reviews 2.8/10 Pool
  • 230 reviews 7.7/10 Breakfast

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