Fairmont Empress 4 stars

Customer review rating (ALL Rating) 4.6/5 5,220 reviews

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721 Government Street, V8W 1W5 VICTORIA, Canada

Description

Hotel extras

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Luxury spa treatment with first-class service at Willow Stream Spa

  • Q at the Empress: Restaurant and bar with locally sourced cuisine

  • Stunning views of Inner Harbour

Our accommodation(s)

Hotel location

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
Canada

GPS:48.421596, -123.367422

Telephone
Fax +1 250-381-4334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Q AT THE FAIRMONT EMPRESS

Q at the Empress, located in the most storied room in Victoria, is a must-visit culinary experience. The cuisine is based on regional ingredients, partnerships with local farmers and artisans, and utilizes our own chef's herb and vegetable garden.

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 450 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,220 reviews

TripAdvisor Rating  4.0/5  5,393 reviews

Certificate of excellence 2023

Good stay

TripAdvisor rating 4.0/5

eddysywu TripAdvisor review

Stayed 4 nights for the conference held in the hotel and conference center. Great location, room was very clean and well equipped. However it's quiet a walk from the lobby to my room, and to the swimming pool also. This did not help with my bad knee unfortunately or whoever have difficulty walking. I paid extra for an ocean view room, but rather disappointed with the amount of ocean I could see from my room, not worth this upgrade for sure.

We greatly value and appreciate your positive and constructive feedback, I will be happy to share it with our team. Thank you again for sharing your experience, and hope to see you again very soon.

One of the best hotels and in the best location.

TripAdvisor rating 5.0/5

Adventure27065922522 TripAdvisor review

The Fairmont Empress is like stepping back in time. It is one of the most beautiful hotels and the scenery out the windows is stunning. The beds are so comfortable and the room was so quiet and calm. The staff were amazing and so helpful. What a pleasure to stay at this hotel for business.

We are delighted you had a wonderful experience and can’t wait to have you back!

A fantastic place to celebrate a special birthday!

TripAdvisor rating 5.0/5

debby k TripAdvisor review

The hotel is pure pampering!!! It is spotlessly clean. The beds are incredible. We slept like babies. The spa was delightful, but we wished that we would have gone at least 2 hours earlier than our time. We found that one hour before our appointment was too short as we would have liked to enjoy the steam room, sauna, mineral pool and pools for longer.

Thank you for your kind words! Exceeding expectations is what we aim for!

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We had an amazing time. Beautiful location, and service was 10/10!

First Class experience

Customer review rating 5.0/5

John M. Families - Confirmed reviews ALL

Everything was first class from arrival at the entrance, to check-in, bell hop service and checkout. All facilities are top quality and superbly maintained. All staff we encountered were friendly, helpful, and anxious to make us feel at home.

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Other web-users rate our hotel

  • 1,145 reviews 9.3/10 Location
  • 2,158 reviews 7/10 Room
  • 2,510 reviews 8.7/10 Service
  • 29 reviews 6.2/10 WiFi
  • 888 reviews 8.2/10 Amenities
  • 783 reviews 4.9/10 Comfort
  • 453 reviews 6.5/10 Cleanliness
  • 193 reviews 8/10 Breakfast

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