Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,085 reviews

Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
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Description

Hotel extras

  • 236 rooms and suites and 4 gourmet restaurants

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A Luxury Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

20 

meeting rooms

From 1 to 1,200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,085 reviews

TripAdvisor Rating  4.5/5  2,325 reviews

Certificate of excellence 2023

recent visit

Customer review rating 3.5/5

Fraser D. Couples - Confirmed reviews ALL

stayed with you again for a celebration, we have stayed 4 times now in the hotel over the past 5 years

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Fairmont Le Montreux Palace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Smithuis General Manager

kind and thoughtful service

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Stayed for one night on our way from skiing to the South of France. Travelled with a dog. As always very kind and thoughtful service. The hotel was very quiet at that time of year

Dear Mr. Beaupuy, Thank you very much for your precious review. It's great to hear that you had a pleasant stay at the Fairmont Le Montreux Palace. We're delighted to know that our team's kindness and thoughtfulness made your experience memorable. Traveling with a pet can indeed pose certain challenges, and we strive to make this process smoother for our guests. It is also heartening to note that you appreciate the serene atmosphere of our hotel during this particular time of year. We aim to offer a peaceful oasis to all guests, regardless of the season. We look forward to welcoming you back, perhaps even for a longer stay next time! With my best wishes, Michael Smithuis General Manager

Great location - but price is too high.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Nice, helpful staff, but overall too expensive in relationship to international top hotels. Rooms okay, but not great. Brunch okay and expensive, plus, for example a glas of wine had to be paid extra. In a nutshell, the place lives from it's location...

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. Your feedback is highly valuable to us. It's encouraging to hear that you appreciated our prime location and found our staff to be helpful. However, we regret to discover that you found certain aspects of your stay, such as the room and brunch, not up to the desired standards. Our aim is to offer an experience that is worth the value and it seems we fell short in your case. Please be assured that we are committed to making continuous improvements to ensure we provide an outstanding experience for all our guests. My whole team and I, would be very pleased to welcome you back to the Swiss Riviera. With my best wishes, Michael Smithuis General Manager

Well located, good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent & kind service

Dear Mr. S., We very much appreciate your comments regarding your stay at the Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Smithuis General Manager

Best in Montreux

TripAdvisor rating 5.0/5

Aaroon F Families - TripAdvisor review

Stay at Montreux Palace hotel February 21st to 22nd with my sister Eleanor. We had the most enjoyable time. From check in to check out service was fantastic. The spa was and it’s staff were also a delight and very relaxing. We had a gorgeous, pristine room with treats on arrival. Big highlight has to be breakfast. The staff were so friendly and helpful and food choices exceptional and those that I tried were delicious. Highly recommend!

Dear Aaroon F, Thank you for sharing your experience at Fairmont Le Montreux Palace. We are thrilled to hear that you and your sister Eleanor had a most enjoyable time with us. Your compliments about our service, spa, room, and especially our breakfast are greatly appreciated. We're delighted that you found our staff friendly and helpful and our food exceptional. We look forward to welcoming you back for another delightful stay. With my warmest regards, Michael Smithuis General Manager

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Other web-users rate our hotel

  • 270 reviews 9.6/10 Location
  • 554 reviews 8/10 Room
  • 641 reviews 9.2/10 Service
  • 205 reviews 9.1/10 Breakfast
  • 205 reviews 7.2/10 Comfort
  • 197 reviews 8.1/10 Vibe
  • 153 reviews 8.5/10 Amenities
  • 105 reviews 6.3/10 Cleanliness

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