Novotel Dakar 4 stars

Customer review rating (ALL Rating) 4.1/5 485 reviews

Novotel Dakar - Image 1
Novotel Dakar - Image 2
Novotel Dakar - Image 3
Novotel Dakar - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of Dakar's business district

  • Secure location right in the city center and close to the Central Bank

  • Heated outdoor swimming pool and peaceful garden

  • Views of the sea and the island of Gorée from some bedrooms

  • Private, secure car park and free WiFi

Our accommodation(s)

Hotel location

Novotel Dakar

Avenue Abdoulaye Fadiga, BP 2073
18524 DAKAR
Senegal

GPS:14.668828, -17.426773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Calebasse

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  485 reviews

TripAdvisor Rating  4.0/5  955 reviews

Certificate of excellence 2023

Central Dakar near the sea

Customer review rating 4.0/5

Sgr Business - Confirmed reviews ALL

Good for business stays

Dear SGR, Thank you for choosing Novotel Dakar for your business stay. We are pleased to hear that you found our central location convenient and close to the sea. We strive to provide a comfortable and enjoyable experience for all our guests. If there is anything else we can do to make your stay even better, please don't hesitate to let us know. Kind regards, Aby Myriam POUYE Service qualité

Better than expected

TripAdvisor rating 4.0/5

Luv2TravelFarNWide TripAdvisor review

Nice rooms, with small fridge, safe, bottled water, but minimal toiletries. Shampoo, conditioner, shower gel, but the lotion bottle was empty. Nice buffet at breakfast and dinner, but they don't necessarily open at the appointed time, so don't count on an early breakfast. The indoor bar isn't staffed consistently with experienced staff. Makes it a "hit or miss" situation. There's also a pool bar, but didn't go to that one. Overlooks the ocean, and is within walking distance of a major supermarket, as well as other hotels and restaurants along the shore line. You have to exit the hotel thru a back gate to get there, but easy to do and to get back in.

Dear Luv2TravelFarNWide, Thank you for taking the time to share your experience at Novotel Dakar. We are pleased that your stay with us was better than expected and that you enjoyed our room amenities such as the small fridge, safe and bottled water, as well as the breakfast and dinner buffet. At Novotel Dakar, we strive to provide a memorable experience for all of our guests and are constantly looking for ways to improve our services. We apologize for any inconvenience regarding the minimal toiletries or inconsistent bar staff. We value all feedback, and thank you again for taking the time to share yours. Sincerely, Aby Myriam POUYE

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Fantastic

Dear Gabriel Thank you for sharing your experience at our hotel. We are delighted to hear that your stay was fantastic and appreciate that you took the time to share your feedback. We strive to ensure our guests are comfortable and have a pleasant stay with us and we are happy that we were able to meet your expectations. We look forward to welcoming you again soon! Sincerely Aby Myriam POUYE Service qualité

Overpriced for what you get

Customer review rating 2.0/5

Matt Business - Confirmed reviews ALL

The hotel is in a safe location and has nice views and a nice bar/restaurant. However, for the price of the hotel, the rooms are extremely underwhelming. The air conditioning doesn't work well, the bathroom is very dated, and the hallways smell like mold.

Dear Matt, Thank you for taking the time to share your experience at Novotel Dakar. We are glad that you found our location to be safe and that you enjoyed our bar/restaurant. Here at Novotel, we strive to provide excellent service and accommodations with the goal of creating lasting memories for our guests. We understand that your experience fell short of expectations and we apologize for any disappointment. Our team is always looking for ways to improve our services, and your feedback helps us to do so. Thank you again for taking the time to share your thoughts with us. Sincerely, Aby Myriam POUYE Service qualité

Good location

Customer review rating 2.0/5

Kivish N. Business - Confirmed reviews ALL

The standard was very poor relative to other Accor hotels in my history of utilising Accor. Looks like rules and processes are disjointed. The check in is a nightmare. People are all over the place. You are not even well greeted as a member! But I have to say the waiters are very nice.

Dear Kivish N., Thank you for taking the time to share your experience at Novotel Dakar. We appreciate your feedback and are sorry to hear that your stay didn't meet your expectations. At Novotel, we strive to make every guest experience unique and memorable, and we apologize that we didn't meet this goal during your stay. We thank you for noting that our waiters were nice and accommodating, as we value all of our customers and prioritize treating them with respect. Your feedback is important to us so please be assured that we will use it to improve our service in the future. We hope you will consider giving us another opportunity to demonstrate our commitment to excellence in hospitality. Sincerely, Aby Myriam POUYE

In partnership with TripAdvisor

Other web-users rate our hotel

  • 99 reviews 9/10 Location
  • 198 reviews 5.3/10 Room
  • 679 reviews 9.1/10 Service
  • 15 reviews 8.5/10 WiFi
  • 305 reviews 8.6/10 Food
  • 86 reviews 7.5/10 Breakfast
  • 73 reviews 6.9/10 Cleanliness
  • 44 reviews 2.1/10 Value

Powered by Trustyou

Our other establishments nearby