Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,045 reviews

Novotel Cairns Oasis Resort - Image 1
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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,045 reviews

TripAdvisor Rating  4.5/5  452 reviews

Certificate of excellence 2023

Well located, close to the esplanade and shops

Customer review rating 5.0/5

Nawal Couples - Confirmed reviews ALL

Had a good stay, good night sleep , friendly staff like always 😊

Dear Nawal, Thank you for the great review of our hotel and staff! We are glad that you enjoyed your stay as always and hope to see you again very soon. Sincerely, Rebecca Stewart Assistant Manager H0…

Great Venue

Customer review rating 4.5/5

Daniel B. Business - Confirmed reviews ALL

Easy check in, great location, good food offering and friendly service. Easy check out also with invoice email promptly! Would definitely stay here again.

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Cairns Oasis Resort. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Stewart Assistant Manager H0…

Great Stay for the F.

Customer review rating 5.0/5

Adrian A. F. Families - Confirmed reviews ALL

We had a lovely four nights at the Cairns Novotel. Found the service warm and friendly, which being in a busy F. oriented property is to be commended. I would like to compliment in particular the front desk staff with dreadlocks who greeted my F. by our names and gave us great tips for our stay as well As the lovely lady at the breakfast every morning (I am sorry but I am horrible with names!) , who were always so cheerful despite it being busy. We had lunch at the Moku restaurant and cocktails every day which were very good. Room was always spotless and made up to a good standard everyday. If I could suggest any feedback it would be the token system for the pool towels was a little in-convenient but understandable. Thanks! Adrian

Dear Adrian and F., Thank you for your lovely words in regards to your stay with us at the Novotel. I will share your kind words with Maxii and Mel and the rest of the team. It's comments like these that will motivate the whole team to continue their hard work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Staff were exceptional.

Customer review rating 4.5/5

Dave Couples - Confirmed reviews ALL

Very hard to single out any particular person in regards to staff interaction. All were exceptional from the front desk, housekeeping, restaurant and especially the bar staff serving great cocktails at the swim up bar. Great stay and would highly recommend.

Dear Dave, Thank you for the great review of our hotel! Happy to read the team looked after you. I will share your comments with the whole team, as I'm sure they will be appreciated and motivate them to keep doing what they are doing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

great position.

Customer review rating 4.0/5

Frank G. Families - Confirmed reviews ALL

very good except service at pool bar very average.

Dear Frank, Thank you for the great review of our hotel! I will share your comments in regards to the bar with the F&B Manager. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Hiddink Front Office Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

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Other web-users rate our hotel

  • 955 reviews 9.4/10 Location
  • 1,521 reviews 7/10 Room
  • 1,878 reviews 8.6/10 Service
  • 19 reviews 8.4/10 WiFi
  • 934 reviews 8.8/10 Pool
  • 672 reviews 7.4/10 Food
  • 634 reviews 7/10 Cleanliness
  • 554 reviews 5.2/10 Comfort

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