ibis Roanne 3 stars

Customer review rating (ALL Rating) 4.4/5 607 reviews

ibis Roanne - Image 1
ibis Roanne - Image 2
ibis Roanne - Image 3
ibis Roanne - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Restaurant open for lunch and dinner. Market cuisine inspired by local producers.

  • In summer, enjoy a drink on the terrace with friends or dine by the pool

  • A team offering round-the-clock service. Free enclosed car park.

  • Conference area for your meetings, cocktail parties or business meals for up to 60 people.

  • Peaceful hotel with quick access to major highways (N7 Paris/A89 Lyons-Clermont)

Our accommodation(s)

Hotel location

ibis Roanne

53 boulevard Charles De Gaulle
42120 LE COTEAU
France

GPS:46.010288, 4.097502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Bo é Bon

Book

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  607 reviews

TripAdvisor Rating  4.0/5  337 reviews

Good stay

Customer review rating 4.5/5

Stephane Business - Confirmed reviews ALL

Convenient location for business Room and bath at a good standard

Dear Stephane, Thank you for taking the time to provide us with your feedback regarding your stay at ibis Roanne. We are pleased to hear that you had a good stay with us and that our convenient location was beneficial for your business needs. We are also glad that you found our room and bathroom to be of a good standard. It is always our goal to ensure our customers have a pleasant experience when visiting us, so we appreciate your kind words. We hope to welcome you back soon, Kind regards, ibis Roanne Management

Well located

Customer review rating 3.0/5

Chainarin K. Business - Confirmed reviews ALL

Very good staff, good taste breakfast

Dear Chainarin K., Thank you for taking the time to share your thoughts on your recent stay with us at ibis Roanne. We are thrilled to hear that you found our staff and breakfast to have a good taste! We strive to provide the highest quality of service and we are delighted that you were satisfied with the experience. Thank you for staying with us and we look forward to welcoming you back soon! Best Regards

Good standard.

Customer review rating 4.0/5

Gregoire Business - Confirmed reviews ALL

Hotel is in the standard of IBIS HOTEL Brand. Just face one problem with the shower (it was blocked for 2 days).

Dear GREGOIRE P., Thank you for taking the time to tell us about your experience at the ibis Roanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The room was hideous. Dirty.

Customer review rating 0.5/5

Maureen Families - Confirmed reviews ALL

We booked in April for August. When we arrived we were given a smokers room. Apparently hotel was full (3months booking in advance) the room was stinking and very dirty. Spiders/huge cobwebs. The bathroom hideous unlike the lovely bathrooms on your website. We were told we should have asked for a non smokers room (I've never in my travels heard of this ridiculous statement) your website says "courtyard view" but we had a carpark and a car directly in our window vision. It was 1h30 am when we arrived , we had no choice but to stay. We have pictures to prove that the photos on the ibis roanne website are fake and do not represent the bedroom we had . We demand a full refund for the room.

Dear Maureen, Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced on your stay. At ibis Roanne, we strive to provide our guests with the highest standards of comfort and hospitality, but it appears that we have unfortunately failed to meet your expectations in this instance. We understand and appreciate that it is difficult when things do not go as planned during a stay, so we take all customer feedback very seriously in order to learn from mistakes made and ensure our guests receive excellent service every time they stay with us. Thank you again for bringing this matter to our attention. Sincerely, The Management at ibis Roanne

A tired feeling hotel with comfortable bed, in a practical location for business with friendly staff and a disappointing restaurant.

Customer review rating 3.5/5

P. D. Business - Confirmed reviews ALL

It was OK, though I was expecting a hotel a bit more cheerful and less like a Formula 1 for the price and description. Warm reception, friendly staff. Very comfy bed in a slightly 'tired room. Cardboard cups in the bathroom placed upside down on the basin seems unhygienic to me! The noisy fan running all night was OK by me as I don't hear well! The building feels and looks more like an army transit camp than an Ibis hotel! The food was OK, but the restaurant was not too inspiring in decor or in choice of food. A shame that France is obsessed with putting hotels on industrial estates rather within walking distance of some of its beautiful town centres. French hotels are really quite uninviting and comparatively expensive in this particular class :(

Dear D. P., Thank you for your comment following your stay in our establishment. We are sorry that our hotel did not live up to your expectations and take note of your comments. Yours sincerely.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 68 reviews 8.4/10 Location
  • 277 reviews 6.1/10 Room
  • 281 reviews 8.9/10 Service
  • 143 reviews 8.2/10 Breakfast
  • 117 reviews 6.7/10 Cleanliness

Powered by Trustyou

Our other establishments nearby