Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.1/5 1,583 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym, heated swimming pool and sauna

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Portside Table

Discover a culinary gem nestled within Novotel. The Portside Table is a haven for food enthusiasts. Immerse yourself in a world of delectable flavors, where skilled chefs craft culinary masterpieces with passion and creativity.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,583 reviews

TripAdvisor Rating  4.0/5  2,442 reviews

Very good stay

Customer review rating 5.0/5

Karen H. Couples - Confirmed reviews ALL

The hotel was easy to access. The staff were extremely helpful and the accessible room which we had was probably one of the best we have ever stayed in. It was easy to get my husband into the shower and there were plenty of rails around to help him move.

Dear Philip H., Thank you for your review. We are pleased you enjoyed your visit with us and hope we have the opportunity to welcome you back again in the future. Kind regards, Maëva Latchoumanin Frontt desk Team member Novotel Southampton

Wouldn't stay anywhere else in Southampton!

TripAdvisor rating 5.0/5

lee c TripAdvisor review

Just returned from a wonderful weekend break at the Novotel. This hotel is the meeting place for our family and we have stayed at least a dozen times. A great location, very close to the shopping centre and restaurants. We could not fault the rooms, the pool/gym/sauna area, the drink selection, the service and the staff (a special shout-out to Brian the Manager and Chin our restaurant waitress!). The breakfast and bar staff were so accommodating for the large group of 20+ family members and were always friendly, polite and really looked after us. The room maids and receptionists were also so helpful. The breakfast was perfect- a great full English, pancakes and nutella for the kids and lots of other nice fruits, cheeses, croissants etc. Warm and always well stocked- they had everything! A group of ten of us ate out in the restaurant on the Saturday night and we had starters and a wide selection of mains and puddings and everything arrived at the same time, cooked fresh and was absolutely D.E.L.I.C.I.O.U.S! A good price too! The kids had a great time in the warm pool, as did some of the adults. We will definitely be back ...in fact we have been going to this Novotel since 2006 and the hotel seems to be 'modernised' every time we go back.

Nice location

Customer review rating 2.5/5

Chuxuan L. Solo - Confirmed reviews ALL

The equipment in the room is relatively poor.Here’s no ac and heater in the room.But the heater can be got by the reception. Another special point is the here’s no telephone in the room which can be connected to the departments of the hotel.The staffs are friendly. The breakfast is good.I did not enjoy the free drink(voucher) as the silver membership because the hotel held the activity and the people is crowded in the lobby and bar. The hotel may need to redecorate to refresh the equipment to improve the general experience.

Dear Chuxuan L., We appreciate your comments regarding the equipment in the room and will certainly take them into consideration for future improvements. We apologize for any inconvenience caused by the absence of certain amenities like AC and a telephone. We do provide with a mobile number at check-in that works on WhatsApp as well to get in touch with reception team. It's great to hear that you found our staff friendly and enjoyed the breakfast.Your insights are valuable to us as we strive to enhance the overall guest experience We are sorry to hear you found the reception lobby busy as we had an event in our hotel.We will also look into ways to better manage our activities to ensure all guests can fully enjoy their benefits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angie Novotel Southampton

well located and good stay very accommodating friendly staff

Customer review rating 5.0/5

Julie B. Couples - Confirmed reviews ALL

Very friendly staff and rooms so comfortable, great location for the cruise dock

Dear Julie b., We very much appreciate your comments regarding your stay at the Novotel Southampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Maëva Latrchoumanin Front desk Team member Novotel Southampton

Customer review rating 5.0/5

Jolanta Families - Confirmed reviews ALL

Thank you very much for the brilliant Stay,staff is amazing there!!!!

Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a brilliant stay at Novotel Southampton and that our staff made a positive impression on you. We strive to provide exceptional service, and we're delighted that we could make your experience memorable. We look forward to welcoming you back again in the future! Kind Regards, Genevieve Afonso Novotel Southampton

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Other web-users rate our hotel

  • 786 reviews 9.1/10 Location
  • 1,382 reviews 5.5/10 Room
  • 1,166 reviews 8.4/10 Service
  • 15 reviews 4.3/10 WiFi
  • 680 reviews 4.8/10 Comfort
  • 553 reviews 5.8/10 Cleanliness
  • 535 reviews 7.5/10 Breakfast
  • 385 reviews 5.9/10 Food

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