Mercure Nantes Centre Grand Hotel Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,643 reviews

Mercure Nantes Centre Grand Hotel Hotel - Image 1
Mercure Nantes Centre Grand Hotel Hotel - Image 2
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Description

Hotel extras

  • In the heart of the city center with an undercover private car park

  • 5 minutes from the SNCF train station by tram and 15 minutes from the airport by shuttle

  • Family Rooms and Suites

  • 24/7 in-room varied catering offer

  • A tailor-made seminar offer with a dedicated contact person

Our accommodation(s)

Hotel location

Mercure Nantes Centre Grand Hotel Hotel

4 Rue du Couedic, Accès GPS Zone Pietonne :, N 47°12'48.91" W 1°33'24.19"
44000 NANTES
France

GPS:47.214005, -1.557058

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 4.44

Dine in a quiet, cozy place and try our market dishes. At lunchtime, opt for our starter/main menu from EUR 17. If you're in a real hurry, check out our snack offer or enjoy our traditional club sandwich.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 200 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,643 reviews

TripAdvisor Rating  4.0/5  1,259 reviews

Not sure if i Sofitel?accor any more

TripAdvisor rating 2.0/5

michellemY1038HP TripAdvisor review

What a dissaster, we literally had less than one day at your hotel, we planed ahead to make it all super prefect, as we are a family of 7: 4 small children, a lovely grandmother of 76 years of age, and my husband and i; we arrived at about 3 and it all went wrong from then forward, first of all there was no one to recieve us, I literally took the trolly to the driver and helped him download all the bags, finally after making it inside to check in it seems like no one really has a clue, they tried to be extra nice and kept apologizing, but that didnt justify the situation. It took over 2 hours 2 get us settled, finally we left into town and made it back to pack, at 8 the hotel is a ghost town, you cannot get a beverage anywhere, really not at all what i was expecting, a pitty really the hotel for us was a bad joke. would never stay there again, I am a kind person, I always treat people with respect and try to help them in every way, but this was really like a bad joke, I defenetly regret not staying at the hotel my friends where staying, last time I am loyal to my accor group! Paris, Troisville! and finally here lots left to be desired...

good stay

Customer review rating 4.5/5

P. Business - Confirmed reviews ALL

a real service for customers .

Mr. P., We were delighted to welcome you and are delighted that you enjoyed your stay in the city of Nantes. Looking forward to welcoming you again ! Enora Executive Assistant

Easter weekend stay

Customer review rating 5.0/5

Anthony Couples - Confirmed reviews ALL

Very useful instructions sent regarding vehicle access and parking and very friendly, helpful and approachable staff in reception. Good selection for breakfast.

Mr. G., Emmanuel and the entire team at Mercure Nantes Centre Grand Hôtel sincerely thank you for your comment. We are very happy that you enjoyed your stay! Enora Executive Assistant

"Well located", "Good stay")

Customer review rating 4.0/5

Claude T. Business - Confirmed reviews ALL

Nice and professional staff

Mr. T., We are very happy that you had a pleasant time at the Mercure Nantes Centre Grand Hotel, thank you for taking the time to make this return! Sincerely, Enora - Executive Assistant

Great time with my babies twins

Customer review rating 5.0/5

Vb Families - Confirmed reviews ALL

The hotel team was great to prepare our arrival, as a solo mom with baby twins, anticipation and preparation are key. I got help with my luggage at my arrival and the room was ready with two baby beds. Room really clean and spacious. The ladies were really nice at breakfast time to help with my installation and making me confortable. It was a nice little get away from home and stress free, I definitely will go back if visiting Nantes again. Little point of improvement, a second phone in the living room, I woke up one of my babies when trying to order room service, so I had to use my cellphone outside the bedroom. Thanks to all

Madam b., Many thanks for this excellent return following your stay in our establishment. I hasten to transmit it to all our teams. We were delighted to welcome you and hope to see you again soon! Sincerely, Enora Executive assistant

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Other web-users rate our hotel

  • 599 reviews 8.9/10 Location
  • 772 reviews 7/10 Room
  • 791 reviews 9.4/10 Service
  • 14 reviews 3.8/10 WiFi
  • 395 reviews 9.1/10 Breakfast
  • 223 reviews 5.6/10 Cleanliness
  • 104 reviews 5.3/10 Food
  • 58 reviews 8.9/10 Bar

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