Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,566 reviews

Sofitel New York - Image 1
Sofitel New York - Image 2
Sofitel New York - Image 3
Sofitel New York - Image 4
45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 190 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,566 reviews

TripAdvisor Rating  4.5/5  7,886 reviews

Do better

Customer review rating 2.5/5

Ashley H. Business - Confirmed reviews ALL

I have the highest status and I have to say that the stay at the hotel is just a little worse each time.

Dear Ashley H., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Great Location, Great Staff

Customer review rating 4.5/5

Rodney Couples - Confirmed reviews ALL

Had a week in New York City and couldn't have picked a better hotel and location

Dear Rodney W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

Well locsted but need a full renovation. Rooms are mot equiped and not to standard

Customer review rating 2.5/5

Alain R. Business - Confirmed reviews ALL

Well located but need a full renovation. Rooms are not equiped and not to standard

Dear Alain Leon R., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser

Lovely hotel

Customer review rating 4.5/5

Rachael Families - Confirmed reviews ALL

4 days sightseeing. Perfect location. Close enough to Times Square but without the noise. Suite was perfect for us and 2 grown up children.

Dear Rachael P., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

Excellent location - refreshment needed

TripAdvisor rating 3.0/5

rodolphed44 Families - TripAdvisor review

We had 6 nights in Sofitel - we took a suite for 3 people (average of $700 per night for accor members). The location is great the staff is nice but such a price for such a suite - needs to Be refreshed and modernized - look at the pictures - no minibar working water under this one, unplugged cable behind tv, painting with white paints, no coffee machine, no usb at bed lights, only one lavabo, all these things we need for this category of hotel we don’t have… It was not our first time here but certainly our last…

Bonjour! Thank you for sharing your experience with us. We understand some features of the room didn't meet your expectations. We strive to ensure that all rooms are to the standards our guests expect and deserve. Our colleagues have taken note of your feedback to make the necessary improvements. We're delighted to hear your kind words about the location and our team. Merci beaucoup! It was a pleasure hosting you and we hope you might reconsider staying with us again in the future. A bientôt.

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Other web-users rate our hotel

  • 1,360 reviews 9.6/10 Location
  • 2,445 reviews 5.8/10 Room
  • 2,261 reviews 7.1/10 Service
  • 42 reviews 6.4/10 WiFi
  • 746 reviews 3.5/10 Food
  • 610 reviews 6.7/10 Cleanliness
  • 526 reviews 4.6/10 Value
  • 404 reviews 4.9/10 Breakfast

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