Mercure Ismailia Forsan Island Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 204 reviews

Mercure Ismailia Forsan Island Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

Our accommodation(s)

Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island, PO box 77 Ismailia
41151 ISMAILIA
Egypt

GPS:30.586611, 32.288167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  204 reviews

TripAdvisor Rating  4.5/5  489 reviews

Certificate of excellence 2023

Interesting stay

TripAdvisor rating 5.0/5

YousefY87 TripAdvisor review

Nice familiar hotel Make my stay very interesting With cooperative employees as jasmine and hasan Clean new rooms Nice loyalty program Wide parking areas can you play football in wide track Go to green large area with nice trees and flowers Large farm Nice view for Suez Canal

Best stay

TripAdvisor rating 5.0/5

Jasmineseef TripAdvisor review

Highly recommended hotel with a nice view and professional staff … good rooms and views especially lake view rooms … the most beautiful thing you will find there the gardens and the landscape… thank you for this nice stay it won’t be the last time …

Mixed Impression!

Customer review rating 3.5/5

Amira A. A. Friends - Confirmed reviews ALL

Pros: 1- Smooth and easy check-in process. 2- The room was incredibly spacious and impressive. 3- The room was impeccably clean and comfortable. 4- The location and view were outstanding. Cons: 1- Many staff members seemed unfriendly and maintained poker faces. 2-The guards frequently approached guests on the beach to inquire about their status, which felt unnecessary. They kept asking us if we were guests or not!! It might be better to implement a system like bracelets or barriers at the restaurant entrance instead of this bothersome practice. 3- The beach was disappointingly littered with garbage. 4-The hotel's exterior appeared quite old, which didn't match the quality of the rooms; it could benefit from renovation. Special thanks to the courteous receptionist, Silvia.

Dear Ms. Amira Adel A. We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for sharing your experience, and we look forward to having the opportunity to serve you again in the future. Sincerely, Ali ABDALLAH General Manager

Good experience

TripAdvisor rating 5.0/5

ali a TripAdvisor review

Charming view at suez canal, great hotel staff they are very kind, very Clean rooms and food is very tasty and delicious, good swimming pool,really good experience. Also the place is so quiet and private A very good place to go Totally recommend this hotel

Dear our valuable guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

Good stAff good job

TripAdvisor rating 5.0/5

Samah A TripAdvisor review

One of the most beautiful hotels to the most hard _staying hotels ..good staff ..good food..wonder ful views .i will visit it again ..thanks hotel management very much ..i enjoyed my stay in it very much .you need to try hotel service you will enjoy the vacation

Dear Ms. Samah, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager

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Other web-users rate our hotel

  • 97 reviews 9.5/10 Location
  • 191 reviews 8.2/10 Room
  • 282 reviews 9.1/10 Service
  • 5 reviews 8.6/10 WiFi
  • 99 reviews 7.2/10 Cleanliness
  • 48 reviews 5.9/10 Breakfast
  • 36 reviews 4.9/10 Amenities
  • 27 reviews 5.4/10 Value

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