ibis Praha Wenceslas Square 3 stars

Customer review rating (ALL Rating) 4.3/5 1,033 reviews

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Description

Hotel extras

  • Only 5 minutes walk from Wenceslas Square.

  • Only 30 minutes drive from Vaclav Havel international airport. Accessible by public transport.

  • High-speed Wifi

  • Selection of international and local breakfast dishes.

  • Paid access to the next-door fitness center and indoor heated swimming pool and sauna.

Our accommodation(s)

Hotel location

ibis Praha Wenceslas Square

Katerinska 36
12000 PRAGUE
Czech Republic

GPS:50.074649, 14.426122

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,033 reviews

TripAdvisor Rating  4.0/5  2,097 reviews

Meh… its okay.

Customer review rating 2.5/5

Niks Couples - Confirmed reviews ALL

Room was decent but so many items that are not available at the room, not even basics. No fridge, no kettle, no water bottles, no trash bin on the toilet. Water leaks outside the shower pan after showering. I’m just glad the staff are nice & they approved our late check-out since our flight is 9pm.

Dear Nikka L., Thank you for taking the time to tell us about your experience at the ibis Praha Wenceslas Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristyna Tyc Front Office Manager

Very Poor Stay

Customer review rating 0.5/5

Alok P. Families - Confirmed reviews ALL

The stay at this property was very poor. Despite the Government starting the summer time and despite very high temperature, the hotel did not start air conditioning. When i requested they did not even give a fan or even the window was closed. very suffocating. the receptionist mentioned that nothing can be done and i need to manage and suffer

Dear Alok P., Thank you for taking the time to tell us about your experience at the ibis Praha Wenceslas Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristyna Tyc Front Office Manager

Perfect hotel to visit Praha

Customer review rating 5.0/5

Andras Friends - Confirmed reviews ALL

Great location, perfect breakfast, amazing service. Simply top.

Dear Andras, we are thrilled to hear that you had a perfect stay at ibis Praha Wenceslas Square! Thank you for highlighting our great location, perfect breakfast, and amazing service. We look forward to welcoming you back. Warm regards Erik Štadler Front Office Shift Leader

Poor security

Customer review rating 0.5/5

Mp Families - Confirmed reviews ALL

The storage room for guest bags and suitcases is unlocked and staff don’t even look when people go in and out of it. Completely unacceptable and reckless. I’ve never stayed anywhere including several Ibis in other countries where the bag storage room is not at least locked or better still where bags are tagged also. The staff clearly don’t care. Will never return.

Dear MP, we sincerely apologize for the inconvenience you experienced regarding the security of our storage room. Your feedback is crucial, and we will address this matter with our team to ensure the safety and security of our guests' belongings. Please rest assured that we take security seriously and will make necessary improvements. We hope you reconsider and give us another chance to provide you with a better experience. Thank you for bringing this to our attention. Warm regards, Erik Stadler Front Office Shift Leader

Just Ok

TripAdvisor rating 3.0/5

smallers1 TripAdvisor review

On arrival we were given our room which was a disabled access room. It had a wet room bathroom, adaptions ect. We are abled bodied so did not need this. The drainage was so poor it flooded the whole bathroom, I slipped, towels were soaking. Not good at all, there was also no mirror in the room just the bathroom so I’m stood in a pool of water drying my hair with an electrical appliance! We asked for a move and the hotel obliged. The second room was so much better, I cant believe they shoved us in the first one in comparison. It was more modernised and the only criticism I have of this room was the heat, the air con did not work and the room was too hot to sleep. Its March god help the visitors in mid summer unless they sort it out. Its an obis so do not expect luxury but facilities are adequate for what you need on a city break. Staff were friendly enough and location was good. It’s called Wenceslas square but in reality it is a good 10 minute walk away from the actual square slightly uphill for those with mobility issues. It was fine for us though. Prague itself is beautiful and we had an enjoyable trip. It’s just a shame our first of 3 nights was in an inadequate room.

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Other web-users rate our hotel

  • 725 reviews 9.3/10 Location
  • 785 reviews 5.4/10 Room
  • 577 reviews 8.2/10 Service
  • 22 reviews 9.2/10 WiFi
  • 464 reviews 8.2/10 Breakfast
  • 338 reviews 6.6/10 Cleanliness

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