Novotel Wellington 4 stars

Customer review rating (ALL Rating) 4.4/5 2,967 reviews

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Description

Hotel extras

  • Direct access to business and shopping districts

  • Minutes to the waterfront, Te Papa Museum and Takina Convention & Exhibition center

  • Novotel big breakfast and contemporary local cuisine served at Caucus Restaurant and Bar

  • Rooms with a King Bed or interconnecting twin double beds with views of the harbor city

  • Connect Wi-Fi to multiple devices , and charge your electric vehicle during your stay.

Our accommodation(s)

Hotel location

Novotel Wellington

133 The Terrace
6011 WELLINGTON
New Zealand

GPS:-41.28376, 174.774502

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 10pm), a la carte dinner (6pm to 10pm) as well as 24 hour room service.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 16 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,967 reviews

TripAdvisor Rating  4.0/5  2,459 reviews

Great location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great hotel.Only issue was the EV charger wasn’t working.

Dear Rashid, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Leigh Frame General Manager

Good stay friendly staff

Customer review rating 4.0/5

Binoy Couples - Confirmed reviews ALL

Staff was friendly.

Dear Binoy, Thank you for sharing your feedback with us. We're delighted to hear that you had a good stay and found our staff to be friendly. We appreciate your suggestion regarding the bathroom and will certainly take it into consideration. Ensuring that our facilities are well-maintained and up to date is important to us, and we will review the condition of the bathrooms to see where improvements can be made. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Leigh Frame General Manager

Good

Customer review rating 4.0/5

Elizabeth Business - Confirmed reviews ALL

I always come to stay there, however on this occasion the room given was 615 the carpet was filthy frm entrance, drink/food stains on the carpet, definetly wasnt impressed.

Dear Elizabeth, Thank you for sharing your recent experience with us. We appreciate your continued loyalty as our guest. We apologize for the disappointment you encountered during your stay. It's concerning to hear about the condition of the carpet in your room and the inconvenience you experienced when requesting a non-alcoholic beverage. We understand the importance of cleanliness and convenience, and we regret that we fell short of meeting your expectations in these areas. Rest assured, we will address the issues with the carpet immediately to ensure that our rooms are presented to the highest standards of cleanliness. Additionally, we will review our procedures for beverage requests to ensure a more convenient and efficient process for our guests. Your feedback is valuable to us as it helps us to improve our services and facilities for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Leigh Frame General Manager

Everything we needed

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

3 night stay visiting friends etc Well situated for all we needed . Helpful friendly staff.

Dear Francis, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Leigh Frame General Manager

Good

Customer review rating 3.5/5

Angela B. Families - Confirmed reviews ALL

My mother couldn't have a shower as she couldn't safely climb over the bath edge.

Dear Angela, Thank you for sharing your feedback with us. We're glad to hear that overall you had a good experience during your stay. We apologize for any inconvenience caused by the lack of a suitable shower option for your mother. Ensuring the safety and comfort of all our guests is important to us, and we will review our room amenities to ensure that they meet the needs of all guests, including those with mobility challenges. Regarding the towels, we apologize for the oversight in providing an insufficient number for your party. We will address this with our housekeeping team to ensure that all rooms are stocked appropriately for the number of guests staying. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Warm regards, Leigh Frame General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 901 reviews 8.8/10 Location
  • 1,340 reviews 8.1/10 Room
  • 1,312 reviews 9/10 Service
  • 17 reviews 8.5/10 WiFi
  • 577 reviews 8.3/10 Comfort
  • 522 reviews 8.1/10 Cleanliness
  • 276 reviews 8/10 Breakfast
  • 275 reviews 5.6/10 Amenities

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