Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.7/5 181 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 1,800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  181 reviews

TripAdvisor Rating  4.5/5  2,077 reviews

Certificate of excellence 2023

Recomended Hotels

TripAdvisor rating 5.0/5

Okta R TripAdvisor review

Good Hotels, smart staff and nice room, Qe are here just 2 days.. Easy to check in, and the rate room was good rate.. Have a great breakfast and pool was so good, Recomended hotel in center city of palembang.. Everythings was nice thankyou novotel.........

Dear Oktar Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our pool and breakfast. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Praburizal Front Office Manager

The best in Palembang!

TripAdvisor rating 5.0/5

Nahla C TripAdvisor review

Amazing place for a "staycation" with family! It is arguably the best hotel in Palembang and Novotel has the best breakfast menu. The bedroom is comfortable. We chose the room facing the pool and it was such a good sight to look at. Worth every penny! We will definitely go back here again. Very recommended! 👍👍

Dear Nahlac Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our Breakfast and Bed Room. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Praburizal Front Office Manager

Great Experience & favorite hotel to go for staycation with Family

TripAdvisor rating 5.0/5

Sunshine08630516050 TripAdvisor review

Novotel Palembang is one of the finest hotel you can find in Palembang. It’s great for staycation or any other event. The pool & facilities are great and maintained. The staff also friendly and knowledgeable. The breakfast good even though I stay during fast period, the air conditioner working well & been stay here for few times for staycation even though I am a Palembang as well.

Dear Sunshine08630516050 Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang Hotel & Residence. it is through feedback such as yours that we are able to maintain the quality of our service. We have been passed your motivate comments to our team. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Hotel & Residence Sincerely, Praburizal Front Office Manager

Love it

TripAdvisor rating 5.0/5

Jovita S TripAdvisor review

The swimming pool is warm and comfortable for us and younger childs to swim. The bed and pillows were fluffy and we are able to sleep a good night rest. The ambience is unique, the hospitality is amazing and feels like living in another place..

Dear Jovitas Warmest Greetings from Novotel Palembang Hotel & Residence We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. We are very happy that you loved our hotel especially our swimming pool and rooms. Once again thank you for your continuous support and we are looking forward to welcoming you back at Novotel Palembang Sincerely, Praburizal Front Office Manager

Happy Family Trip

Customer review rating 5.0/5

Dfr Families - Confirmed reviews ALL

Terima kasih novotel Palembang. Untuk excellent servicenyaa. Keep it up👍👍💯💯

Ibu Dina yang terhormat Salam hangat dari Novotel Palembang Hotel & Residence Terima kasih atas penilaian rating yang sangat baik dari Anda. Sangat menyenangkan tentunya mengetahui Anda merasa nyaman selama tinggal dihotel kami. Kami sangat senang mengetahui bahwa anda mendapatkan pengalaman yang mengesankan, juga pelayanan kami dengan ciri keramahtamahan khas Novotel dengan pengalaman yang lebih menyenangkan dan berkesan. Kami semua berharap untuk menyambut Anda kembali di Novotel Palembang Hotel & Residence dalam kunjungan Anda berikutnya ke Palembang Hormat Kami Praburizal Front Office Manager

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Other web-users rate our hotel

  • 36 reviews 7.8/10 Location
  • 228 reviews 8.6/10 Room
  • 206 reviews 7.8/10 Service
  • 8 reviews 10/10 WiFi
  • 134 reviews 8.9/10 Amenities
  • 106 reviews 9.7/10 Cleanliness
  • 69 reviews 8.9/10 Vibe
  • 64 reviews 8.5/10 Breakfast

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Customer review rating (ALL Rating) 4.4/5 (105 reviews)

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