Novotel Hong Kong Citygate

Customer review rating (ALL Rating) 4.4/5 929 reviews

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Description

Hotel extras

  • Easy access to Hong Kong Disneyland, NP360 Cable Car and AsiaWorld-Expo

  • Large outdoor swimming pool and 24-Hour Fitness Centre

  • Directly connected to the Citygate Outlet Mall and Tung Chung MTR Station

  • Free airport shuttle from 6 am to 11.40 pm, every 20 minutes. T1, Car Park area 1 - Bays 11-14

  • Meeting facilities with natural daylight

Our accommodation(s)

Hotel location

Novotel Hong Kong Citygate

51 Man Tung Road, Tung Chung
HONG KONG
Hong Kong SAR, China

GPS:22.291456, 113.943207

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  929 reviews

TripAdvisor Rating  4.5/5  5,283 reviews

Certificate of excellence 2024

GREAT LOCATION FOR SHOPPING, FOOD, MTR + AIRPORT!

TripAdvisor rating 5.0/5

frizzcio TripAdvisor review

Grima at the front desk made my entire stay. Efficient & courteous with a twinkle in her eye thrown in for good measure. I enjoyed our occasional banter which made me feel so much more at home. Such a pleasure to deal with and what an asset to the hospitality industry. Accor, hold on to her. The hotel offers complimentary shuttle bus services to and from the airport every 20 minutes but when traffic is at its peak, the wait at the airport is tiresome esp for those post long haul travellers. Rooms are slightly dated but reasonably clean and the beds comfortable. USB ports for (slow) charging phones/watches are present. Close proximity (up the escalators by the front desk) to the shopping mall and restaurants and a 5 to 7 minute walk to the MTR (Mass Transit System) makes this a convenient base even if travelling time to Hong Kong Island takes a lot longer. All in all, this remains my hotel of choice when in Hong Kong. Booked to return soon!

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I was on a business trip for 5 days. It was quite comfortable in terms of stay. I just felt the breakfast options in today's day and age should have more variety and not the same menu everyday. Inclusion of vegetarian option or something Indian would definitely help.

Good stay but lack of support for the additional service

Customer review rating 4.0/5

Lilian Business - Confirmed reviews ALL

Warmly welcome for the reception service. No exchangable charge for free but need to pay.

Spacious and well appointed

Customer review rating 4.5/5

David Business - Confirmed reviews ALL

Great hotel near airport and shopping mall. Large rooms with good facilities.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. We hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

Great Stay

Customer review rating 4.5/5

Eleanor S. Families - Confirmed reviews ALL

Connected to Citygate Mall. A lot of shops and places to eat. Friendly Staff especially Mark from the front desk was exceptionally helpful.

Dear Eleanor, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Citygate. It is always a pleasure to receive positive feedback. I will share your comments with Mark and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johnny Ng Director of Front Office

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Other web-users rate our hotel

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