Novotel RJ Santos Dumont 4 stars

Customer review rating (ALL Rating) 4.2/5 2,440 reviews

Novotel RJ Santos Dumont - Image 1
Novotel RJ Santos Dumont - Image 2
Novotel RJ Santos Dumont - Image 3
Novotel RJ Santos Dumont - Image 4

Description

Hotel extras

  • No charge for two children aged 16 or under staying with their parents

  • Pet-friendly hotel, for fees

  • Five event rooms for up to 60 people

  • Hotel in Rio de Janeiro near the OAB and the Public Prosecutor's Office

  • 5-minute walk to Rio de Janeiro Santos Dumont Airport

Our accommodation(s)

Hotel location

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300, Centro
20020 080 RIO DE JANEIRO
Brazil

GPS:-22.90859, -43.16931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Novotel

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,440 reviews

TripAdvisor Rating  4.0/5  1,759 reviews

Room smelled like humidity/mold

Customer review rating 3.0/5

Victoria Business - Confirmed reviews ALL

Hotel installations were comfortable but the room and the gym smelled a lot like humidity/mold. AC machines were very old and not enough to keep a good temperature in the room and at the gym, apart from the mold smell that also came from the AC.

Dear Victoria Ribeiro Di P., Thank you for taking the time to tell us about your experience at the Novotel RJ Santos Dumont. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

GOOD STAY

Customer review rating 4.0/5

Mandy G. Business - Confirmed reviews ALL

The experience was fantastic. The hotel staff were respectful, friendly and helpful. I will recommend Novotel to my friends and stay there next time i come to Rio.

Dear Mandy G., We very much appreciate your comments regarding your stay at the Novotel RJ Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

Good stay, fair price

Customer review rating 4.5/5

André S. Families - Confirmed reviews ALL

5 days, leisure with my family and friends

Dear Andre Luiz S. F., Thank you for your review of our hotel! We are glad that you enjoyed our services and we hope to see you again soon. Yours sincerely, Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent

Dear WHESLEY ROBERTO G., We very much appreciate your comments regarding your stay at the Novotel RJ Santos Dumont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

good stay

Customer review rating 4.5/5

Husam M. A. S. Business - Confirmed reviews ALL

It was really a good stay, high cleanliness, excellent food, and the reception team was constantly responsive and helpful, but the taxi always sent us to another hotel behind Santos Airport. It was not easy to reach the hotel.

Dear Husam Al S., Thank you for your review of our hotel! We are glad that you enjoyed our services and we hope to see you again soon. Yours sincerely, Beatriz Pereira Guest Experience Novotel RJ Santos Dumont

In partnership with TripAdvisor

Other web-users rate our hotel

  • 475 reviews 8.6/10 Location
  • 914 reviews 6/10 Room
  • 920 reviews 7.2/10 Service
  • 26 reviews 7.4/10 WiFi
  • 410 reviews 6.5/10 Breakfast
  • 409 reviews 3.9/10 Comfort
  • 373 reviews 6.2/10 Cleanliness
  • 297 reviews 4.2/10 Food

Powered by Trustyou

Our other establishments nearby