Mercure London Bloomsbury Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 2,769 reviews

Mercure London Bloomsbury Hotel - Image 1
Mercure London Bloomsbury Hotel - Image 2
Mercure London Bloomsbury Hotel - Image 3
Mercure London Bloomsbury Hotel - Image 4

Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Full English Breakfast available daily.

  • Within five minutes' walk of Russel Square and Holborn Tube and 10 mins walk to Euston

  • Boardroom for up to 16 delegates available

  • QR code food service . Food can be eaten in the restaurant, bar or collected and taken to room

Our accommodation(s)

Hotel location

Mercure London Bloomsbury Hotel

130 134 Southampton Row
WC1B 5AF LONDON
United Kingdom

GPS:51.520798, -0.123307

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE BLOOMSBURY BAR

Non contractual photo

Informal bar area to grab a drink and bar snack or simply sit and read a book or catch up on work with free WiFi.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 16 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,769 reviews

TripAdvisor Rating  4.0/5  2,827 reviews

Great Location

Customer review rating 3.5/5

Billy Couples - Confirmed reviews ALL

We opt' out of the breakfast and sat within the Square and went to a lovely Italian breakfast looking over the park. Also located close the Underground and near the British Museum. The hotel itself was okay, better standard than a Travel Lodge or Premier Inn and met our needs at the time.

Dear Wlliam F., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff was helpful and pleasant

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

There was a slight problem with our room and the staff fixed it to our satisfaction. But, the upholstery on the furniture was dirty and some was damaged, the curtains were coming off their hooks and the pillows were so flat as to be useless; everything felt slightly neglected. We ordered food in the restaurant and then the waiter came back to say the kitchen had decided to close but forgot to tell him. It wasn’t a huge deal and they comped our drinks which was nice but it compounded some of the other issues we had with the hotel.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services therefore, your feedback is very important to us. However, we apologize if you were not satisfied regarding the room. I would appreciate if you would like to give me more details in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you again for sharing your experience, and we hope your next visit will be fully pleasant. Sincerely,

Do not stay here, Save yourselves the disappointment.

TripAdvisor rating 1.0/5

Honestasalways80 TripAdvisor review

I won a competition last year & one of the prizes was a complimentary nights stay at this hotel, I foolishly paid & wasted £181 for the extra night for an extra night to enjoy my time in london with my mum, had I known what a disappointing stay it would be, I wouldn’t have bothered claiming my prize at all and I certainly wouldn’t have made my mum endure such a horrible experience. We arrived at the hotel on the Sunday afternoon, I rang the hotel to get clear directions as I didn’t receive anything from the hotel and we had never been to that area, we didn’t want to waste money on a taxi if it was only a short walk, I couldn’t understand the receptionist & she couldn’t give me clear directions to the hotel. We eventually arrived at the hotel, the lobby was clean & bright, we made our way to the second floor & to be honest I was hoping for a nice room, comfortable and big enough for two people to move around in. Sadly the room we got was awful, it was tiny and it was certainly not big enough for two people and not worth the money, even worse was, we were faced with brick walls and the added unpleasant noise of the hotels heating/cooling units underneath our window. We could not even open the window for any fresh air. The bathroom was cold even with the radiator on and the door shut. We had twin beds and were the most uncomfortable beds we’ve ever slept on, they had toppers on, why we do not know, both beds were a big lumpy lopsided mess, 2 awful nights sleep & a mediocre breakfast in the morning, nice selection of food, all quite hot if up early enough, nothing to get excited about. On one evening outside the hotel my mother fell over on the pavement right outside the restaurant hurting her hands & knees, she was lucky she did not injure herself seriously. Why is there is a stupid bump (which isn’t noticeable especially in the dark) when the rest of this pavement area outside the restaurant is flat? This is dangerous & someone could really injure themselves. We were extremely disappointed that we were not made aware when booking our stay that the hotel bar and restaurant would be closed on both Sunday & Monday nights. It is appalling that this information was not given. Our stay was disappointing, uncomfortable & not worth the money, complete rip off, we wish we could erase from our minds. Do not stay here waste your money or time here, there are far better, more comfortable hotels/b&bs. This hotel will make your soul sore.

Well located but not at the level of Mercure

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very good location. But very small room (hard to go to the other side of the bed!), ridiculous size of the bathroom, very limited space to work. Poor breakfast. Acceptable for one night but not more!

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Well located

Customer review rating 4.0/5

Cp Couples - Confirmed reviews ALL

Well located for lots of London venues. Room was comfortable although it was a little small. Only issue was a ventilation vent going all the time which made it impossible to open the window in room 117.

Dear Caroline P., We very much appreciate your comments regarding your stay at the Mercure London Bloomsbury Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,089 reviews 9.7/10 Location
  • 1,820 reviews 5.7/10 Room
  • 1,404 reviews 8.6/10 Service
  • 48 reviews 6.5/10 WiFi
  • 1,077 reviews 4.4/10 Comfort
  • 639 reviews 6.9/10 Cleanliness
  • 579 reviews 7.8/10 Breakfast
  • 272 reviews 4.7/10 Vibe

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