Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,076 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,076 reviews

TripAdvisor Rating  4.5/5  3,340 reviews

Certificate of excellence 2023

So much thankful for the kindness of Mr. Thep the Fnb manager and the entertainment DJ & duo from Philippines 🇵🇭

TripAdvisor rating 5.0/5

mcearlyker TripAdvisor review

Thanks for the kindness of the Fnb manager Mr. Thep he takecare of us and im so grateful and with the entertainment Dj and the Duo band as well makes my day wonderful over all thumbs 👍 I recommend this hotel you will have your vacation perfect 🤩

Dear mcearlyker Many thanks for this very kind review of our property and recommending us. It is always a pleasure to note our guest satisfaction and we will surely take this opportunity to thank Mr. Thep for his professionalism and very friendly service. Please do let us know if you plan a new trip to the island shortly, we will be happy to assist you with any special arrangement you may need. with Grand regards, Guest relations team

Good Location

Customer review rating 4.0/5

Roisin O. Couples - Confirmed reviews ALL

Hotel situated in a good location, Very good breakfast, drinks were a bit expensive

good location, very nice staff, clean

Customer review rating 5.0/5

Eyal Couples - Confirmed reviews ALL

very nice welcome, the staff was verry nice for the all vacation.

Dear Eyal, Thank you very much for your wonderful feedback! We are glad to hear you had a great time at the property and found our team fantastic! Hopefully, we will see you again soon! Best Regards, Guest relations team

Awesome happy service

TripAdvisor rating 5.0/5

Turnavich TripAdvisor review

Very good service especially Nan at the club lounge and elise as manager lots of fun and happy smiles, happy to help and have a good time. Pool access rooms are awesome and well worth it. Very secure resort security is on the ball soon as you come through the gate. Awesome stay highly recommend

Dear Fearless67837457222 Many thanks for your wonderful feedback and recommending us. Your positive comments are very much appreciated and we are happy to know that our popular Deluxe pool access rooms and the service from our team members fully met your expectations. Please stay assured that we will share your compliment with Nan who will be surely to receive your lovely message and recognition. It was a real pleasure to host you and we are already looking forward to welcoming you back! Best regards, Guest relations team

outstanding

Customer review rating 4.5/5

Craige D. Solo - Confirmed reviews ALL

outstanding customer service the rooms were very clean.

Dear Craige, Thank you very much for your comments! We are glad to hear you satisfied with room cleanliness and found our service fantastic! We hope to have the chance welcoming you back in a near future! Best Regards, Guest relations team

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Other web-users rate our hotel

  • 1,088 reviews 9.5/10 Location
  • 1,623 reviews 7.6/10 Room
  • 1,738 reviews 8.9/10 Service
  • 18 reviews 7.5/10 WiFi
  • 748 reviews 9.3/10 Breakfast
  • 739 reviews 7.7/10 Cleanliness
  • 735 reviews 8.9/10 Food
  • 578 reviews 8.5/10 Vibe

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