Novotel Moscow Kievskaya 4 stars

Customer review rating (ALL Rating) 4.5/5 1,951 reviews

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Description

Hotel extras

  • Excellent location in the heart of the capital, near the metro and Kievsky train station

  • Contemporary rooms in various categories

  • Restaurant serving Russian and international cuisine and a cozy bar open 24/7

  • InBalance spa center with swimming pool

  • The ideal location for your business meetings and events

Our accommodation(s)

Hotel location

Novotel Moscow Kievskaya

Kievskaya Ulitsa, 2
121059 MOSCOW
Russia

GPS:55.743431, 37.562524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR BY NOVOTEL

Enjoy breakfast, lunch and dinner in the cozy atmosphere of the restaurant, which overlooks the picturesque landscape of Moscow's surroundings. Special menu is available for events and business meetings.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,951 reviews

TripAdvisor Rating  4.0/5  521 reviews

Customer review rating 3.0/5

Ilya Business - Confirmed reviews ALL

room was not cleaned well, there were dust lumps on the carpet near the bed

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Look forward to serving you again. Best regards, Anastasia Borisova, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

A good Hotel

Customer review rating 4.5/5

Danillo Business - Confirmed reviews ALL

Good Hotel and near the metro station also good restaurant inside

Dear Danillo M., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anastasia Borisova, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Improper attention to Accor Platinum Guest

Customer review rating 2.5/5

Andrey Business - Confirmed reviews ALL

The hotel is well located, proper check-in and thanks for the upgrade and for the fulfilling my request on early check-in! But was initially unpleasantly surprised by the absence in the room of the welcome compliment for the Platinum Guest (in other Programme's hotels it was present), but was even more disappointed by the fact that even after asking about it (for 2 times!!!), it took almost 2 (two!) hours for the compliment to arrive! And - what was it? - a bottle of water!!! - by the way, four such bottles were initially present in the room, so to be honest, I was a little bit ashamed for the hotel's management for such "brilliant" attention to it's Platinum Guests. For the sake of fairness, this bottle of water was accompanied by some snacks, but the overall impression was completely spoiled...(((

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. We`ll do our best to make your next visit nice and comfortable. Look forward to serving you again. Best regards, Anastasia Borisova, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

Cheap hotel sold at high price

Customer review rating 1.5/5

Evgeny Business - Confirmed reviews ALL

Noticeable less quality and service than in Novotel Moscow city. + good sauna. Windows can be opened. Good pillow and bed. Water in glas bottles / - disappointing overall. Feeling of a cheap hotel sold at high price. low service. Long check-in, poor variety of food at breakfast, dirty tables and glasses: overall - breakfast is a disaster in comparison to Novotel Moscow city and very bad in comparison to all other hotels. strange smell in the room, poor look from the window, slow elevators, equipment for ironing is unsatisfactory.

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Look forward to serving you again. Best regards, Anastasia Borisova, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

good stay

Customer review rating 4.0/5

Giulio A. Business - Confirmed reviews ALL

Everything was new and clean.

Dear Giulio A., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. And we`ll do our best to become more better. Thank you again for sharing your experience, and we hope your next visit will be pleasant at all. Sincerely, Anastasia Borisova, Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - all.accor.com

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Other web-users rate our hotel

  • 584 reviews 9.5/10 Location
  • 751 reviews 7.8/10 Room
  • 605 reviews 8.7/10 Service
  • 6 reviews 7.9/10 WiFi
  • 329 reviews 8.5/10 Breakfast
  • 299 reviews 8.4/10 Cleanliness
  • 228 reviews 5.9/10 Comfort
  • 137 reviews 9.3/10 Vibe

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