Name: Mercure Ayr | Comfortable & Welcoming Hotel in Ayr - Meetings
Address: Dalblair Road, Ayr, AYR, KA7 1UG, United Kingdom
Telephone: +441292844299
Rating: 4.0

Mercure Ayr Hotel

Hotel for travellers looking for local and authentic experiences

With seafront views looking out towards the beautiful Isle of Arran, few hotels offer the same level of serenity that the Mercure Ayr Hotel provides. Ideally located in the heart of the historic seaside town, this 3-star hotel is perfect for weekend breaks, shopping days and self-contemplation thanks to the on-site Feel Good Health Club. A haven for sports fans, Ayr is within a 20-mile radius of 22 dedicated golf clubs and home to the prestigious horse racing Gold Cup.

Mercure Ayr is one of the top hotels in Ayr, offering guests comfortable accommodations, great service, and top-rated amenities. Our hotel is located in the heart of the city, making exploring all that Ayr has to offer easy. Away from the hotel, guests can explore the beautiful Ayrshire coastline and visit famous local sites such as the historic Burns Cottage as well as the nearby Burns Monument and Gardens.

The Mercure Ayr Hotel is located in the town centre, 5 minutes walk from the railway station and 2 minutes walk from the bus station. There are 22 golf courses within a 20 mile radius from the hotel.

Welcome to Mercure Ayr Hotel! We hope you enjoy your stay with us. Please let us know if we can do anything to make your visit even more comfortable. Your satisfaction is our top priority.

Mrs Lindsay STEELE, Hotel Manager

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Within two miles of Ayr station and Prestwick airport
Seven meeting rooms accommodating up to 200 guests
Overlooking the seafront, providing excellent coastal views
Central location in Ayr

Our accommodation(s)

Room

Compact room with 1 double bed

One person
12 m² / 129 sq ft

Bedding 1 x Double bed(s)

Room

Classic room with 1 double bed

2 persons
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

Room

Classic room with 2 single beds

2 persons
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

Room

Classic family room for 2 adults and 1 child

3 persons
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single bed(s)

Room

Privilege room with 1 double bed and sea view

2 persons
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: Ocean/Sea view

Room

Superior room with 1 double bed and sea view

4 persons
34 m² / 365 sq ft

Bedding 1 x Double bed(s)

Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

+44 1292 844299

+44 161 388 0915

AYR

Railway station

Access: 480 m / 0.3 mi 6 min walk

AYR COASTAL ROUTE

Tourist attraction

Access: 400 m / 0.25 mi

AYR TOWN HALL

Art and Culture

Access: 800 m / 0.5 mi

SEAFRONT PLAY PARK

Art and Culture

Access: 1.61 km / 1 mi

CITADEL

Art and Culture

Access: 1.61 km / 1 mi

PIRATE PETES

Art and Culture

Access: 1.61 km / 1 mi

AYR RACECOURSE

Art and Culture

Access: 2.41 km / 1.5 mi

ROZELLE & BELLEISLE

Tourist attraction

Access: 3.54 km / 2.2 mi

BURNS HERITAGE

Art and Culture

Access: 4.02 km / 2.5 mi

BURNS HERITAGE PARK

Art and Culture

Access: 4.83 km / 3 mi 8 min drive

AYR FARM PARK

Art and Culture

Access: 6.76 km / 4.2 mi

PRESTWICK GOLF CLUB

Golf course

Access: 7.08 km / 4.4 mi 14 min drive

CULZEAN CASTLE

Tourist attraction

Access: 21.73 km / 13.5 mi 25 min drive

CLUZEAN CASTLE

Art and Culture

Access: 21.73 km / 13.5 mi

DUMFRIES HOUSE

Art and Culture

Access: 25.27 km / 15.7 mi

CAIRNRYAN

Art and Culture

Access: 67.59 km / 42 mi

AYR BEACH

Beach area

Access: 3.22 km / 2 mi

AYR TOWN CENTRE

Shopping centre/mall

Access: 160 m / 0.1 mi 2 min walk

BOOTS

Company

Access: 0 m / 0 mi 5 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Your meetings and events

Room descriptions and layouts

7

meeting rooms

From 1 to 250

attendees

Configuration is not available for these requirements

- Height 2.7 m
- Theatre style 200 participants
- U-shaped Room 45 participants
- Board-room 45 participants
- Classroom style 45 participants
- Banquet 225 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.7 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.4 m
- Theatre style 60 participants
- U-shaped Room 23 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.74 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.74 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.74 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 22 participants
- Classroom style 20 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
257 m²	2.7 m	200 participants	45 participants	45 participants	45 participants	225 participants
72 m²	2.7 m	60 participants	23 participants	22 participants	20 participants	50 participants
60 m²	2.7 m	60 participants	23 participants	22 participants	20 participants	50 participants
60 m²	2.4 m	60 participants	23 participants	22 participants	20 participants	50 participants
35 m²	2.74 m	40 participants	15 participants	22 participants	20 participants	15 participants
35 m²	2.74 m	40 participants	15 participants	22 participants	20 participants	15 participants
35 m²	2.74 m	40 participants	15 participants	22 participants	20 participants	15 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5 551 reviews

TripAdvisor Rating 3.5/5 1,082 reviews

Unpleasant

Wenda J. Business - 4/15/2024 Confirmed reviews ALL

I checked in on Apr 8th for business trip I prestwick, originally plan was to check out on 12th but due to flight changed to early morning, we have to move last night to hotel near airport so on Apr 9th morning we requested checked out date moved to 11th, it was a reasonable request for business traveler and such request got rejected by reception lady who seems very new to the job, reason was hotel policy. I insisted this is a reasonable ask and wanted to speak with her manager, but surprisingly her manager refused my request as well with the reason that changing 4 nights to 3 nights would result difference in my room rates, I told her I’m perfectly find to pay for the delta, I thought this was a nice settlement but later the reception lady told me 4 nights total rates remain unchanged but I am ok only stay 3 nights, this is not “rate delta” but no difference to 4 nights charge, I requested to speak her manager again but got rejected, reason was “she is busy no time to see me”. I have more than 15 years business travel with titanium status to marriot hotel and diamond status to Hilton, I have to say I have never seen such rude and terrible attitudes to customer. I gave up the argue and moved on to my business travel, in the next day I saw reception changed to another lady so I wanted to give another shot and asked the same request, that lady accepted my request immediately and told me that a process needs to go through, refund should go back to my credit card in a few days, and it did. So to my understanding, the reception lady and her manager in prior day was either unprofessional that have total wrong understanding of their own hotel policy, or intentionally being rude to me. This is my first time bringing customers ( I. Booked three rooms) to this hotel and I will continue do for 2-3 times per year, unless I am certain what reception lady and her manager did to me will not happen again I uwill never come to this hotel again, and I will also share this story to my colleagues in the U.S. and warn them not to come this hotel One more thing, when I checked in I asked for ge rate when I learned we have GE corporate rates here, and got rejected, reason is because I didn’t book using GE rates so they could not change it. I booked my room on hotel official site I am very sure there is GE rate for selection. Any way, I had the worst experience ever in this hotel, I will definitely not come back and descourage all my colleagues that may come in the future

Dear Wenda, Many thanks for your review. we can continue to provide the top-class service our Attention to detail is such an important part of the success of our business, so that guests enjoy their stay at all times. I am truly sorry that we messed up with the room’s element of your stay and will pass your feedback on to our team for further review. I can understand why reception had told you about your rates as this was booked on a non refundable rate hotel policy is that no changes can be made to the booking once it has been confirmed and guest has checked in, this is also why they couldn't change the rate code for you to the GE rate. To get a special rate you need to ask for it at the time of booking once the booking is in the system we at the hotel cannot change this. I understand that once the reception had spoken to our general manager this is when it was agreed for you to be refunded and was done straight away and why the reception was giving you different communication. Please accept my apologies and we will work on the communication with guests to make sure they are aware of this. Kind Regards Gordon Baillie

Absolutely awful experience

Martin M. Families - 4/14/2024 Confirmed reviews ALL

Having been caught in a 14 hour delay on the M6 and missed our ferry home we searched online for a pet friendly hotel in Ayr. Your hotel came up on the booking websites however, just to double check the pet friendly status, we were assured by your booking agent that our dogs would be welcome. We finally arrived at around 22:30 only to be told (after we paid for the room) that the hotel did not allow dogs !!. Basically we were left without a room for the night. I will never use Mercury ever again!

Dear Martin, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. I must apologies for the inconvenience and trouble you went through with us not accepting your booking. could I please ask you to email me direct with who you made your booking through and where it stated that we were a pet friendly hotel so I can look into this further. Again I would like to apologize for this inconvenience Kind Regards Gordon Baillie

Very good hotel

P. J. Couples - 4/9/2024 Confirmed reviews ALL

Everyone was very helpful and friendly from when we arrived to check out

Dear p., Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

Great location

Geraldine K. Families - 4/7/2024 Confirmed reviews ALL

Have stayed here 4 times over last 2 years ,perfect base near everything,easy to book online,rooms spacious bright and clean,staff friendly will book again

Dear Geraldine, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

Easter Break

Pauline J. Couples - 4/6/2024 Confirmed reviews ALL

Another brilliant Easter weekend, great check in lovely welcome from reception staff, nice to be recognised by other staff members as frequent visits to this hotel. Room with a lovely sea view, room serviced each day of our visit, lovely and comfortable bed. Can not wait for my next visit.

Dear Pauline, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

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