Mercure London Hyde Park Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 854 reviews

Mercure London Hyde Park Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • All rooms feature a voice-controlled virtual concierge with AI technology

  • In-house bar & restaurant serving authentic Italian dishes

  • 65 metres from Paddington Station with a 15-minute Heathrow Express airport connection

  • Business and leisure facilities including meeting rooms for up to 30 guests and a gym

Our accommodation(s)

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDON
United Kingdom

GPS:51.515033, -0.174291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Bella Italia Paddington

All day dining open for breakfast, lunch and dinner each day. Our restaurant is the perfect place to relax and refresh with a warm atmosphere, exceptional service and a selection of delicious Italian dishes. Bringing Classic Italian Food to London.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 26 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  854 reviews

TripAdvisor Rating  4.0/5  1,006 reviews

Well located

Customer review rating 4.5/5

Sandra R. Solo - Confirmed reviews ALL

A lovely hotel in a quiet spot overlooking a small green square and only 5 minutes walk from Paddington Station. Friendly staff, comfortable room with all amenities. Wide range of food for breakfast. Highly recommend this hotel

Dear Sandy R., Thank you for your wonderful review. We’re thrilled to hear that you found our hotel well-located and enjoyed the quiet spot overlooking the green square. It’s great to know that our staff’s friendliness, the comfort of the room, and the wide range of food for breakfast added to your positive experience. We appreciate your high recommendation and look forward to welcoming you back on your next visit. Kind Regards, Imed Chikhaoui

Great location.

Customer review rating 4.5/5

Rp Couples - Confirmed reviews ALL

Close to Paddington Station, but off the main road. Nice rooms & quiet.

Dear M A Ruth P., Thank you for your positive review. We’re delighted to hear that you enjoyed our great location, close to Paddington Station yet off the main road for a quieter experience. It’s also wonderful to know that you found our rooms nice and quiet. We strive to provide a comfortable and peaceful environment for our guests. We look forward to welcoming you back on your next visit. Kind Regards, Imed Chikhaoui

Beautiful hotel with friendly staff

Customer review rating 5.0/5

Ralph Friends - Confirmed reviews ALL

Check in was easy and my suite was beautiful. Breakfast was delicious. Great location so close to Paddington station yet quiet and relaxing.

Dear Ralph C., Thank you for your wonderful review! We are thrilled to hear that you had a pleasant experience with us. Your kind words about our hotel, the ease of check-in, the beauty of your suite, and our delicious breakfast truly made our day. We are also glad to know that you appreciated our prime location near Paddington station, while still being able to offer a quiet and relaxing environment. Our staff will be delighted to hear your positive feedback. It is their dedication to service that makes experiences like yours possible. We look forward to welcoming you back for another enjoyable stay in the future. Kind Regards, Imed Chikhaoui

Well located and good customer service

Customer review rating 3.5/5

Colin W. Families - Confirmed reviews ALL

Our stay started with a room that had a bad sewer smell, and due to the hotel being full, we had to stay in that room the first night. The following day, however, staff arranged a different room for us and moved our bags while we were out for the day. The remainder of our stay was very pleasant and we appreciated staff's ability to accommodate the room change as soon as possible.

Dear Colin W., Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient and our customer service commendable. We sincerely apologize for the inconvenience you experienced on your first night due to the unpleasant smell in your room. We strive to provide our guests with a comfortable and enjoyable stay, and it’s clear we fell short in this instance. We are pleased to hear that our staff was able to arrange a different room for you the following day and that the remainder of your stay was pleasant. Your kind words about our staff’s efforts to accommodate the room change are greatly appreciated. We have taken note of the issues you faced and will ensure they are addressed promptly to prevent such incidents in the future. We value your feedback as it helps us improve our services and provide a better experience for you and all our guests. Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future. Kind Regards, Imed Chikhaoui

Wonderful location

Customer review rating 5.0/5

Sol Families - Confirmed reviews ALL

We had a brilliant stay, so close to Paddington, Lancaster Gate stations and Hyde Park and a pretty garden just outside. Bella Italia was great too, lovely service and food both for evening and breakfast. Very quiet and comfortable, beautifully decorated and clean, our room was on the ground floor. We will definitely be back.

Dear Solveig M., Thank you for your fantastic review! We’re thrilled to hear that you had a brilliant stay and appreciated our wonderful location close to Paddington, Lancaster Gate stations, and Hyde Park. It’s great to know that you enjoyed the pretty garden and found our rooms to be quiet, comfortable, beautifully decorated, and clean. We’re also delighted that you had a positive dining experience at Bella Italia and enjoyed both the service and the food. Your kind words are greatly appreciated and serve as encouragement to our team. We look forward to welcoming you back on your next visit. Thank you for choosing us! Kind Regards, Imed Chikhaoui

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Other web-users rate our hotel

  • 671 reviews 9.8/10 Location
  • 954 reviews 6/10 Room
  • 773 reviews 8.1/10 Service
  • 11 reviews 8.1/10 WiFi
  • 560 reviews 3.9/10 Comfort
  • 297 reviews 6.6/10 Cleanliness
  • 222 reviews 7.9/10 Breakfast
  • 6 reviews 9.2/10 Wellness Area

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