Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,065 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,065 reviews

TripAdvisor Rating  4.5/5  757 reviews

Certificate of excellence 2024

I don't identify as disabled so why do I need a disabled room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

We booked both rooms and both were disabled. Why ? Having water run across the bathroom floor might be fine. but i prefer a proper shower without a shower curtain and a toilet with a lid and no rails.

Dear Nathan W., Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. We apologise for any confusion regarding your room type allocation. After reviewing your reservation details, we found that the room type allocated matched the one you had booked. However, we understand that expectations may vary, and we appreciate your feedback to help us to improve our communication. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you stay with us again, we would be happy to assist you in finding a room that better suits your preferences and needs. Sincerely, Demi, Sales and Marketing Coordinator

Family friendly location

Customer review rating 4.5/5

Gw Families - Confirmed reviews ALL

Amazing Such friendly staff Wonderful location to walk to attractions with young family Pool area clean and well maintained Perhaps offer light brekkie / crosaints etc with coffee options / deals in the morning ?

Dear Germaine, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Great stay

Customer review rating 5.0/5

Nick M. Families - Confirmed reviews ALL

Lovely staff, very helpful from checkin to checkout. Can not fault anything

Dear Nicholas, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The tv wasn’t working in the room, tried calling the front desk no one answered the call. For whole my stay I couldn’t connect chrome cast. One of the staff member tried to fix it but couldn’t either. Apart from that, the stay was really good. The rooms are very nice and clean. Basic gym facilities along with pool.

Dear Kulwant, Thank you so much for taking the time to provide insights regarding your stay at the Novotel Brisbane South Bank. First of all, we would like to apologise for any inconvenience you experienced regarding the TV. I made sure to forward your comments to our Housekeeping Manager to review and address the issue immediately. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Leticia, Digital Marketing Manager.

Enjoyable stay, staff and food

Customer review rating 4.0/5

Brittney Couples - Confirmed reviews ALL

We really enjoyed out stay, the room was nice, and tidy. We were on level 1 with the elevator outside so this got quite noisy but otherwise good. The staff were very friendly and beautiful people to have conversations with. The best part of our stay was the food and coffee. Well done to the restaurant and Cafe team. The buffet breakfast was great and the steak we had for dinner came out quickly and was absolutely fantastic.

Dear Brittney, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,687 reviews 8.9/10 Location
  • 2,567 reviews 8.3/10 Room
  • 2,728 reviews 9.1/10 Service
  • 52 reviews 6.4/10 WiFi
  • 1,020 reviews 7.7/10 Cleanliness
  • 985 reviews 7.6/10 Comfort
  • 852 reviews 7.8/10 Food
  • 710 reviews 8.5/10 Breakfast

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