Fairmont Hotel Macdonald 4 stars

Customer review rating (ALL Rating) 4.4/5 1,956 reviews

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Description

Hotel extras

  • Landmark riverfront building with over 100 years of history

  • Award-winning local cuisine at The Harvest Room restaurant

  • Luxury Health Club with saline pool, squash court and spa

  • Intimate size allows for impeccable, personalized service

Our accommodation(s)

Hotel location

Fairmont Hotel Macdonald

10065 100th Street
T5J 0N6 EDMONTON
Canada

GPS:53.540393, -113.489659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HARVEST ROOM

The Harvest Room beckons with a warm and vibrant atmosphere, enhanced by a magnificent view of the River Valley. Diners enjoy award-winning cuisine featuring regional specialties such as Alberta beef, game, freshwater fish, and local produce.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,956 reviews

TripAdvisor Rating  4.5/5  1,768 reviews

Certificate of excellence 2023

Beautiful Hotel

TripAdvisor rating 5.0/5

Crystal B TripAdvisor review

This is a beautiful hotel with excellent service - honestly the best hotel service I’ve ever experienced. Could not have asked for a better stay.

I just tried a burger in the restaurant, and would go back

TripAdvisor rating 4.0/5

Erbee64 TripAdvisor review

This review is on the restaurant only - I did not stay in the hotel, but it looked nice hence I decided to have dinner in this hotel. I went to the Confed. Lounge, which is a pretty cosy area, you feel comfortable here. I ordered the Honey Oat Pint, and was pleasantly surprised. The Confed burger was offered with a choice of fries or salad. I chose the salad, and all was served within a reasonable time. The bread of the burger looked very basic, but the burger was good. I planned to have dessert too, but the burger was did not leave any space for that. The cappuccino was huge, but not the quality I expected in this upper class environment. The price was fair, but not low. As a side note: the music was annoying and totally not in line with the stylish ambiance.

Thank you for dining at our restaurant and for taking the time to share your experience. We are delighted to hear that you enjoyed the Confed Lounge and the delicious Confed burger with a side of salad. It's great to know that the ambiance made you feel comfortable. Your feedback about the cappuccino and music is truly appreciated, and we will address these areas to ensure a more consistent experience. We hope that in the future you will have the opportunity to stay at our hotel as well. We look forward to welcoming you back for another delightful dining experience.

Check-In Issues

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Stay was fine but there were a few misses upon arrival... When I first went to my room, key did not work. When I received a new key and finally got into my room, I was having issues with internet. I tried calling the front desk and the phone would not work (broken). I had to go back down to the front desk. While at front desk and I asked if they could put 3-4 diet cokes in my mini-fridge. That never happened during my stay. Not a great first impression but all minor stuff. Otherwise, the hotel experience was fine.

Dear Mr. C., We sincerely apologize for the inconveniences you faced during your check-in. We regret the issues with the room key, internet connection, and the phone in your room. Your feedback is valuable, and we will address these service lapses with our team to prevent such occurrences in the future. Regarding the request for diet cokes in your mini-fridge, we apologize for falling short on this and will ensure better communication to fulfill guest requests promptly. We appreciate your understanding and hope to have the opportunity to provide you with a flawless experience on your next visit. Thank you for sharing your concerns. Warm regards, Asia Johnson Fairmont Hotel Macdonald 78…

Good stay!

Customer review rating 5.0/5

Stephen C. Business - Confirmed reviews ALL

Nice hotel very close to the conference center - extremely convenient if you are coming for a conference Room is still having finishing renovations done but is nice Only went to the restaurant once for a chicken burger.. it was a decent chicken burger lol. The complimentary cocktail was excellent Gym is excellent Did not try spa

Dear M. C., Thank you for sharing your positive feedback with us! We are delighted to hear that you found our hotel convenient for your conference and enjoyed the renovations in your room. It's great to know that you had a pleasant dining experience and enjoyed the complimentary cocktail. We are glad you found our gym excellent. Should your travels bring you back, we hope you have the chance to experience our massage services as well. Warm regards, Fairmont Hotel Macdonald

Poor

Customer review rating 1.5/5

Christina R. Business - Confirmed reviews ALL

I stayed there for 2 nights - I wasn't informed on check -in that there was a problem with water. AFter a long flight all I wanted was a hot shower which was not available the next morning. The Front Desk just told me she would call Engineering and get back to me which she promptly forgot to do. - I was under the assumption it was just my room. When I called back i was informed that it was an issue with the new rooms. I encountered the same issue both days. I will say the food was good, room service was efficient . I am still waiting for my invoice which i aske be emailed to me at cr…

Dear Ms. R., We sincerely apologize for the inconvenience you experienced during your recent stay with us. It is regrettable to hear about the issue with the hot water shower availability. Rest assured, we have taken note of your feedback regarding the communication lapse between our Front Desk and Engineering team. We will address this matter internally to prevent such oversights in the future. We are glad to hear that you enjoyed the food and found the room service efficient. Regarding your invoice, we will ensure it is promptly sent to the email address provided. We appreciate your understanding and patience in this matter. If there is anything else we can assist you with, please do not hesitate to contact us. Please feel free to contact me directly prior to your next arrival so I may ensure a seamless stay and restore your faith in us. Once again, we sincerely apologize! Warm regards, Asia Johnson Fairmont Hotel Macdonald 78…

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