Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 2,956 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,956 reviews

TripAdvisor Rating  4.0/5  3,921 reviews

Certificate of excellence 2023

A great stay

TripAdvisor rating 4.0/5

lois_202 Solo travel - TripAdvisor review

A true 4 star hotel with everything you need in a great location. Great staff too. It's missing the amenities you would find in a 5 star hotel so not 10/10 luxury but a true 4 star and I had a very enjoyable stay. The gym was closed due to the building work but you could use the gym next door which was a god send.

Great Vacation Experience

Customer review rating 4.5/5

L. R. Friends - Confirmed reviews ALL

With a good location in Copacabana, we had easy access to the beach and could walk to nearby Ipanema. The staff were friendly and helpful. The room was clean and modern in appearance and amenities. Only gripes were small bath soap bar and no bottled water provided in the room. Overall good value for the money.

Dear Luis, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our location and the friendliness of our staff. We apologize for the inconvenience with the soap and minibar in your room. Your comments are important to us and we will take them into account to improve our services. We hope to see you again soon! Sincerely, Armando Byron Front Desk Manager

Well located and good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great stay, great room and breakfast.

Dear Raquel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Armando Byron Front Desk Manager

Pool is closed and loud building work.

TripAdvisor rating 1.0/5

JobieOneCojone Couples - TripAdvisor review

Poles three nights here mid stop in South America. Hotel located at one end of Copacabana. Checked in late and went straight to room. Woke up and asked where the pool was to be told the Pool closed and had been for months. Didnt see any notification of this anywhere and our travel agents knew nothing about it too. Building work in building and next door woke us up just after 7:30 am. Ended up moving hotels with one with a pool as that’s what we wanted. Much nicer hotels along the beach too.

Hello JobieOneCojone, We are very sorry for the unsatisfactory experience you had during your stay with us. Information about our actual facilities is available on all our sales channels and on our official website. We would like to have you for the rest of your stay, but I understand your preference for a hotel with a swimming pool. We look forward to welcoming you back soon with all our facilities open.

Good location, clean and spacious

TripAdvisor rating 5.0/5

samer f Couples - TripAdvisor review

Hotel room and breakfast is good. Room is spacious the team are very friendly and hospitable. And the breakfast Alice did a very good omelette she even cares to have a separate pan for those who don’t don’t eat ham/meat in the omelette which was exceptionally good point

Dear samer f, We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Other web-users rate our hotel

  • 1,008 reviews 9.2/10 Location
  • 1,485 reviews 6.8/10 Room
  • 1,730 reviews 8.6/10 Service
  • 80 reviews 5.5/10 WiFi
  • 1,043 reviews 8.7/10 Breakfast
  • 602 reviews 6.4/10 Cleanliness
  • 243 reviews 1.4/10 Pool
  • 29 reviews 3/10 Bar

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