Mercure Albury 4 stars

Customer review rating (ALL Rating) 4.1/5 1,693 reviews

Mercure Albury - Image 1
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Mercure Albury - Image 4
579 Olive Street, 2640 ALBURY, Australia

Description

Hotel extras

  • ALLSAFE Certified.

  • Central location within walking distance to Albury CBD.

  • On-site restaurant, FABRIC, with contemporary fare and a selection of local wines and beers.

  • Access to 24-hour gym and outdoor pool.

  • Airport shuttle available.

Our accommodation(s)

Hotel location

Mercure Albury

579 Olive Street
2640 ALBURY
Australia

GPS:-36.077909, 146.918134

Telephone
Fax +61 2 6021 6100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FABRIC Restaurant and Bar

Non contractual photo

FABRIC is a favorite venue with both locals and visitors. It offers a contemporary and seasonal menu that is complimented by a selection of local wines or beers.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 30 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,693 reviews

TripAdvisor Rating  4.0/5  255 reviews

Very good location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

On arrival the check in process was so easy and the welcome very friendly. The room was well presented and clean.

Dear GEORGE R., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

It was a good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Everything was good. Just one thing to change in the room: the torn curtain/sheer.

Dear FRITZ W., Thank you for taking the time to tell us about your experience at the Mercure Albury. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Pleasant and restfull

Customer review rating 4.5/5

Geoff Couples - Confirmed reviews ALL

Check in with Melanie was seamless. She even confirmed by phone before we arrived. Ate dinner in the restaurant as well as breakfast the next day. Being able to cast phone apps to the TV was a bonus. Parking at door another bonus. One small negative was that the a/c fan was a little noisy.

Dear GEOFFREY E., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Good stay

Customer review rating 4.0/5

Martin B. Families - Confirmed reviews ALL

Stay regularly and the hotel is good for our purpose (travelling down to Melbourne) Let down by Breakfast service this time (45 mins wait - reception did provide a partial refund)

Dear MARTIN B., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

Easy location, good amenities & good staff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Neat & clean rooms for the buildings age nonetheless we all slept & felt very comfortable. Location was good with easy parking facilities. We ate breakfast & dinner there with no issues & will be staying there next trip.

Dear RACHEL S., We very much appreciate your comments regarding your stay at the Mercure Albury. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sanjay Mahajan General Manager Mercure Hotel Albury

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Other web-users rate our hotel

  • 468 reviews 9.9/10 Location
  • 1,088 reviews 6.7/10 Room
  • 813 reviews 8/10 Service
  • 34 reviews 5.4/10 WiFi
  • 454 reviews 6.6/10 Cleanliness
  • 296 reviews 2.8/10 Amenities
  • 221 reviews 4.2/10 Vibe
  • 187 reviews 6.3/10 Breakfast

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