ibis Styles Izmir Bornova 4 stars

Customer review rating (ALL Rating) 4.5/5 186 reviews

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Description

Hotel extras

  • Accor Hotels

  • İbis

  • İbis Styles

  • ibis styles bornova hotel

  • izmir hotel

Our accommodation(s)

Hotel location

ibis Styles Izmir Bornova

Kazim Dirik Mah No:282/2 Sokak, No 11 Bornova
35100 IZMIR
Turkey

GPS:38.451708, 27.193105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 300 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  186 reviews

TripAdvisor Rating  4.0/5  66 reviews

Friendly, generous and courteous staff

Customer review rating 5.0/5

Juliet Y. Business - Confirmed reviews ALL

My stay at the ibis Styles Izmir Bornova was especially enjoyable and memorable due to the kindness and generosity of all of the hotel staff, including those at reception, in the restaurant/bar, and the housekeeping staff. I felt very safe, comfortable and welcome throughout my entire three night stay. This was especially nice for me as a visitor from another country (USA).

Dear Juliet, First of all, thank you for choosing our IBIS STYLES BORNOVA hotel. Your feedback helps us improve our service quality. We are very happy that your stay was enjoyable. Necessary research will be conducted on the issues you have mentioned and necessary actions will be taken. We would like you to know that we will be honored and happy to host you again in our hotel during your next visit to Izmir. Best regards Hakan GOKSAL General Manager +90… 14 14 ha…

Earned points by staying in the hotel never put on the system

Customer review rating 2.5/5

Vt Solo - Confirmed reviews ALL

This is the 3rd time staying in this hotel. I do my reservations through accor web site with my membership number of course. The hotel never puts your earned points into your account. I warned them twice personally during ths last stay. They said ok but they dont. All the accor hotels put your points immediately. Ibis Bornova never..... Yes the lo0cation is good for me but I am tired of asking our points after each stay... This makes me really angry. As I said warn the reception desk twice during 9-December stay. MWBLFZLL is my reservation code. Will ask poşnts after this evaluation again....

Dear VT, Thank you for staying with us at ibis Styles Izmir Bornova. We appreciate all of your feedback and are sorry to hear that you have not yet received your points. Our loyalty program is an important part of our customer service, and we strive to make sure our guests receive their rewards upon completion of their stay. We apologize for any issues you experienced on this occasion and are working diligently to ensure that all points are properly credited for future visits. Please don’t hesitate to reach out with any additional questions or concerns, and we look forward to welcoming you back soon.

Hotel cancelled the reservation on the day of arrival and I had to search for another place to stay

TripAdvisor rating 1.0/5

Ivan T TripAdvisor review

I was on a business trip to Izmir and decided to book this hotel due to its location close to the office. I booked directly (via Accor) and unfortunately, at the time of reservation, it was not possible to pay for the hotel online. I was arriving late into the night, on the 27th of September 2023, but since I checked that the front-desk was open 24/7, I decided it would be ok to be checked in after midnight. When I arrived to the front-desk around 1 AM, I was told that there is no room, as they cancelled the reservation. The email that I received stated that it was cancelled on my request, which, of course, was not true. The front-desk employee couldn't provide any reason, so we had to call the manager of the hotel. After some back and forth with very aggressive and impolite manager, it turned out that he arbitrary decided to cancel the reservation (and I would assume, sell this room for much more money to someone who gave him a good baksheesh). Throughout my 100+ nights with Accor Hotels, I have never had such an issue - which makes me assume that it was the manager of the hotel who had interest in selling this room to someone else. The front-desk employee was helpful looking for another hotel and arranging for a taxi for me, which was indeed a stark contrast with his manager, who was yelling on the phone that everything was not his problem. A few days later I was able to recover the workflow of the issue: While I was flying, around 9 PM, the hotel tried to authorise the payment (which was a little interesting, as they didn't do it during any of the days between reservation and the arrival date). The bank decided that the hotel was a scam (which typically happens when a company was reported as scam before) and cancelled the transaction. The manager used this as an excuse to cancel my reservation. There is no need to say, that the hotel didn't try to reach out via email or phone, they just cancelled the reservation. I later read on Google Reviews that this is not an uncommon thing - the manager of this hotel does this kind of things regularly. I would like to urge whoever is thinking about staying at this hotel, to stay elsewhere.

my room was in 4th floor in see view.

TripAdvisor rating 4.0/5

nourahamoudd TripAdvisor review

the staff was perfect and friendly spicily silin and delise .. the room was cozy and the bed was comfortable. housekeeping lady was very clean and friendly her name amina .. breakfast was delicious and fresh the location of the hotel perfect .. the lounge was cozy and the service was good.only one thing was Annoyed me to much there was noisy from the building near the hotel they wake up me from 9am morning was really noisy we can’t sleep but the hotel tried to make us happy because this thing out of there powered but they try to fix the problem.. iwill come back sure to this hotel but after The building is completing the construction and demolition process.

Special hotel and staff

TripAdvisor rating 5.0/5

309natashab Solo travel - TripAdvisor review

Beautiful hotel and even better staff. Currently at the ibis as I am having dental treatment in izmir, the hotel is beautiful, modern and clean. The shared spaces are lovely and comfortable and the restaurant is a great addition to the hotel. As for the staff they are so friendly and nothing is to much trouble, rooms are clean and cleaned everyday unless you don't want to be disturbed. The food at the restaurant and room service is excellent, good quality and very well priced. Overall I am so happy to recommend ibis, thank you to everyone for making my stay so great so far.

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Other web-users rate our hotel

  • 138 reviews 7.2/10 Location
  • 170 reviews 8/10 Room
  • 237 reviews 9.2/10 Service
  • 189 reviews 9.5/10 Cleanliness
  • 106 reviews 7.9/10 Breakfast
  • 37 reviews 4/10 Value
  • 34 reviews 8.7/10 Vibe

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