Mantra Club Croc Airlie Beach 3 stars

Customer review rating (ALL Rating) 4.0/5 1,182 reviews

Mantra Club Croc Airlie Beach - Image 1
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Description

Hotel extras

  • 24 hour reception

  • Located close to ocean and boardwalk to Airlie Beach

  • Plenty of free parking

  • Lagoon pool and gymnasium

  • Boutique event packages

Our accommodation(s)

Hotel location

Mantra Club Croc Airlie Beach

240 Shute Harbour Road, Cannonvale
4802 AIRLIE BEACH
Australia

GPS:-20.27504, 148.703524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Club Croc Bistro

Savor culinary delights at Mantra Club Croc's exquisite restaurant- CC's Bistro. Indulge in a delectable array of dishes crafted with fresh local ingredients, served in a warm and inviting atmosphere.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,182 reviews

TripAdvisor Rating  4.0/5  1,281 reviews

Nice Weekend, nice property some improvements could add value

TripAdvisor rating 4.0/5

Scott_Harris_71 TripAdvisor review

Reception staff were amazing check-in was smooth and they helped arrange a couple of surprises for my wife’s 50th that we were celebrating. The room was immaculate, obviously not long renovated, clean, fresh and inviting. Well appointed, spectacular view from the balcony. Unfortunately the furniture on the balcony left a lot to be desired, a simple metal frame, I guess you would call it a lounge or a chair. I say unfortunately because with some nice furniture the balcony it would be the perfect spot to sit and relax with a morning coffee or an afternoon cocktail. I know this is a personal preference but we found the bed far too hard, there was nothing wrong with it and the pillows were fluffy and comfortable I just found the bed too firm. Although the TV said it was an android TV and it had the Netflix apps on it, there was no way to connect it to the wi-fi and when you tried to open Netflix it would not let you so for all intense and purposes the TV in the room is not a smart TV, it does allow you to cast to it but this can be a bit glitchy if using the free wifi but it is ok. The bar and restaurant, getting a drink order especially during happy hour can be quite a slow and painful experience. The bar staff were doing their best they just couldn’t keep up and it was taking up to 30 minutes between ordering and getting a cocktail delivered. When they did finally arrive they were very good cocktails they just took a long time. The food we had from the restaurant was great, we had a pizza one night it was really good. Breakfast: The food that was there was good and when the buffet finally was replenished the variety wasn’t too bad but the trays in the buffet were left empty for extended periods even though the restaurant did not appear to be overly busy, this was an issue on the two days we had breakfast there, so much so that even though we had paid for breakfast on our final morning we actually skipped the buffet. So all in all some positive and some things that were not as good as I would like but not really too negative just things that would have made our stay that little more pleasant, and yes we would go back and are looking forward to another visit in the future.

Nice room!

Customer review rating 2.5/5

Anthony S. Couples - Confirmed reviews ALL

We recently stayed two nights in room 342. The room was very nice and staff were friendly and informative. BUT WIFI was nonexistent in our room, and only marginally useful around the pool. If it had been even half decent, our rating would have been 3 or 4 points higher.

Dear Anthony S., Thank you for taking the time to review your stay at Mantra Club Croc. We appreciate the feedback. We sincerely apologise for the issues you experienced with WiFi availability during your stay. We are aware of the problem, which effects some areas of the property. We are urgently trying to put a solution in place. Kind Regards Management

Lovely stay

Customer review rating 4.5/5

Elizabeth G. Friends - Confirmed reviews ALL

Room was great, had all amenities needed, with a nice view over the pool. We found the bed and pillows a bit firm which affected our sleep, but otherwise we only have good things to say about the room, and the hotel in general. Pool could have been a little cleaner, but was lovely regardless. Location is good since it is not in the busy downtown area but only a 2-minute bus ride away (bring cash if taking the bus!). We loved being able to use the gym which was well equiped for a small space and enjoyed happy hour at the pool with nice drinks. No housekeeping but everything is available at reception if needed. Staff was friendly and very helpful. Overall a great experience and would definitely stay there again.

Dear Elizabeth G., Thank you so much for your review! We're thrilled to hear you enjoyed your stay with us overall. We appreciate you mentioning the great amenities in your room, the lovely pool view, and the convenient location close to downtown. We're sorry to hear the bed and pillows weren't quite to your comfort level. We take guest feedback seriously and will share this with our housekeeping team to see if there are any adjustments we can make. We also appreciate your feedback about the pool cleanliness. We strive to maintain a high standard, and we'll ensure the pool area receives extra attention. We're glad you enjoyed the well-equipped gym and the happy hour drinks by the pool! And thanks for the tip about bringing cash for the bus - that's definitely helpful for future guests. We were happy to hear our friendly staff was able to assist you during your stay. We appreciate you choosing us, and we'd love to welcome you back again soon! Kind Regards Management

Good hotel

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff only problem was the restaurant staff very scattered under pressure

Dear Guest, Thank you so much for your kind words about our friendly staff! We take pride in creating a welcoming atmosphere. We sincerely apologise that the restaurant staff seemed scattered under pressure during your visit. We understand how a disorganised service experience can take away from your enjoyment. We will try to work with the team to ensure a smoother operation for future guests. Kind Regards Management

Very relaxing

Customer review rating 5.0/5

Jonathan H. Couples - Confirmed reviews ALL

Short but very comfortable

Dear Jonathan, Thank you for the positive review! Kind Regards Management

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Other web-users rate our hotel

  • 431 reviews 7.7/10 Location
  • 1,230 reviews 5.2/10 Room
  • 1,079 reviews 8/10 Service
  • 15 reviews 3.8/10 WiFi
  • 570 reviews 4/10 Comfort
  • 458 reviews 4.7/10 Cleanliness
  • 442 reviews 8.9/10 Pool
  • 270 reviews 7.3/10 Breakfast

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