Mercure Guarulhos Aeroporto 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.960 beoordelingen

Mercure Guarulhos Aeroporto - Image 1
Mercure Guarulhos Aeroporto - Image 2
Mercure Guarulhos Aeroporto - Image 3
Mercure Guarulhos Aeroporto - Image 4

Omschrijving

Extras van het hotel

  • Mercure is een hotel in Sao Paulo met zwembad, sauna en spa

  • Maak comfortabel en zonder haast gebruik van de luchthaventransferservice (vraag om de prijs).

  • 6 minuten rijden naar Avenida Paulo Faccini

  • Slechts 13 minuten naar São Paulo / Guarulhos international Airport.

Onze accommodaties

Hotel locatie

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazilië

Gps:-23.47319, -46.53212

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

FLORIANO

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.960 beoordelingen

TripAdvisor score  4.0/5  1.094 beoordelingen

Recomendo

Tripadvisor-waardering 4.0/5

Mara L Gecertificeerde beoordeling door TripAdvisor

Hotel muito bom, com uma equipe que te atende bem e os quartos são confortáveis. Gostamos da experiência. Utilizamos o serviço de Day use, para descansar. Ótima opção para quem está em conexão e não ficar o dia no aeroporto aguardando a próxima conexão. Recomendo.

Gut gelegen

Avis-klantbeoordeling 4.0/5

S. Zaken - ALL bevestigde berichten

Nettes Personal.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alexandre Salmazio Supervisor de qualidade / Quality Supervisor

Visa card was copied by front desk/ front desk people are con artists

Tripadvisor-waardering 4.0/5

Sally M Gecertificeerde beoordeling door TripAdvisor

The review is based on 2 separate stays at this hotel in Feb 23 and March 23. The positives 1. excellent room, noise free, great bed, great internet, hot shower - 10/10 Negatives. 1, when I checked in, the front desk gentleman was extremely particular about getting my extact address and zip code. He made me write it on peace of paper. But he could not read my handwriting and confirmed from me my street address around 6 times as if his life depended on it. I had not written my zip code. he said, its my legal obligation to reveal zip code to hotel - else he wont check me in. Well, I did reveal my zip code. Soon after i checked in my room, within 30 minutes -there were multiple attempts to use my credit card (same one) all over the world, the same card I had used to buy my room at this hotel. Luckily, my credit card address and where I actuallly lived were different. So despite hom making sure, he got my address, he never got my address associated with credit card ( big chuckle!!) . I won/ he ( front desk of this hotel) lost. he kept tryng to use my card for 3-4 days and finally gave up! 2. On another occasion in same hotel, I ordered room service ( food) and paid by credit card to guy bringing food to my room. ( it was 0200 am). within few hours, when I was checking out at 1000 am, the front desk almost called the police on me, insisting I had not paid for the food. Luckily, I had email confirmation from my credit card provider confirming the payment and I was able to prove them. but they tried extremely hard to make me pay second time. They had made sure I never got any receipt when I had paid at 0200, the previous night, though I asked many times. Final Conclusion - I am NOT Brazilian. This hotel is NOT for the weak person. The rooms are GREAT but you need to be VERY STRONG mentally to deal with wicked con artists front desk folks.

Dear Mrs. Sally, Thank you for sharing your experience at the Hotel Mercure Guarulhos Aeroporto. Could you please provide us with an email or phone number so we can contact you? We need more information to understand what happened, in this way we will have the opportunity to solve any mishap. We will await your return. Sincerely,

Prima locatie

Avis-klantbeoordeling 2.5/5

Anoniem Gezinnen - ALL bevestigde berichten

Kamer zijn goed schoon, medewerkers zijn aardig. Veder sauna deed niet en een kleine zwembad .

Prezada Sra. Janaína, Agradecemos por nos contar sobre sua experiência no Mercure Guarulhos Aeroporto. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Tenha certeza de que estaremos analisando sua avaliação para melhorias contínuas em nossos serviços. Agradecemos que tenha nos dedicado este tempo e esperamos que nos dê a oportunidade de servi-la novamente num futuro próximo. Sinceramente, Analu Milanese. Coordenadora de Qualidade Mercure Guarulhos Aeroporto

Gemiddeld tot goed

Tripadvisor-waardering 3.0/5

350hinkek Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Het was redelijk. De bedden waren goed, de inventaris van het keukentje incompleet. De bediening was zeer vriendelijk. Het ontbijt was ook goed en verder de bediening ook. Verder is er niet veel op aan te merken en zal ik zeker bij een volgende gelegenheid dit hotel kiezen.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giselle Z - General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 427 beoordelingen 8.5/10 Locatie
  • 790 beoordelingen 7.1/10 Kamer
  • 761 beoordelingen 8.1/10 Service
  • 16 beoordelingen 8.2/10 Wifi
  • 340 beoordelingen 7.3/10 Ontbijt
  • 281 beoordelingen 6.8/10 Netheid
  • 236 beoordelingen 4.8/10 Goede prijs-kwaliteitsverhouding
  • 207 beoordelingen 4/10 Eten

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