Sofitel Queenstown Hotel and Spa 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 613 beoordelingen

Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, Nieuw-Zeeland

Omschrijving

Extras van het hotel

  • So Spa en moderne fitnessruimte

  • 3 boetiekvergaderruimten

  • 2 restaurants, 1 wijn- en jazzbar

  • Gecertificeerd ALLSAFE

Onze accommodaties

Hotel locatie

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
Nieuw-Zeeland

Gps:-45.031318, 168.658901

Telefoon
Fax +64 3 450 0046

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice
Dicht bij het hotel
  • Parking

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

2 

vergaderruimtes

Van 1 tot 90 

deelnemers

  • m / m²
  • ft / sq ft
Configuratie niet beschikbaar voor deze criteria

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Meer informatie

ALL beoordeling  4.4/5  613 beoordelingen

TripAdvisor score  4.5/5  1.960 beoordelingen

Certificaat van uitmuntendheid 2024

Another magic Queenstown stay

Tripadvisor-waardering 5.0/5

Julie S Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Sofitel is the best hotel in Queenstown! Amazing staff, fantastic rooms, delicious food (the pastries at breakfast are outstanding!), a great club lounge expertise and generous welcome amenities for frequent travellers. I can’t fault anything about our stay. Special thanks to Jeremy, Shakthi, Karishma Fredrick and Ha Thu for looking after us so well 👏

Sofitel Queenstown - Home Away From Home!

Tripadvisor-waardering 5.0/5

funtastic123 Gecertificeerde beoordeling door TripAdvisor

We enjoyed staying at this hotel so much because the staff are so friendly and helpful. They go out of their way to make you feel welcome and attend to your every need. I loved it so much that I would love to live there when I retire! The staff who work in The Left Bank, Le Salon Rouge, reception and concierge service were amazing! They really make the atmosphere of the place. We have stayed at a number of Sofitel hotels and this by far is the best! Rooms were very clean and comfortable as was the bed. We ate breakfast at the Left Bank which has a great range of buffet food as well as a wide selection on the a la carte menu. Each morning we were greeted by the friendly staff who remembered our names and preferences. It was like coming down to breakfast with family. We felt very welcome. If you book a suite at the hotel, of an afternoon you can enjoy drinks and a small selection of canapes from Le Club Lounge Apero Chic menu in Le Salon Rouge between 1700-1900. This was included in our package as we booked a suite and it is also available to Platinum or Diamond Accor Plus members. The hotel is centrally located and the valet service is great. It would take only minutes for the concierge to bring out our car. It was reasonably priced at $50 per day, however, we were charged only $30 per day as a room upgrade was not available to us. (This is also part of Accor Plus Platinum membership.) I highly recommend this hotel. It really is the best!

Bonjour Mary, Thank you so much for taking the time to share your wonderful experience at Sofitel Queenstown Hotel and Spa! We are absolutely delighted to hear that you enjoyed your stay with us and that our staff made such a positive impression on you. We take great pride in providing exceptional service to all our guests, and it's truly rewarding to know that our team's dedication to hospitality made your stay memorable. Your kind words about The Left Bank, Le Salon Rouge, reception, and concierge service are greatly appreciated—we'll be sure to pass on your compliments to our hardworking colleagues. It's fantastic to hear that you found our rooms clean and comfortable, and that you enjoyed the breakfast offerings at The Left Bank. We strive to create a warm and welcoming atmosphere for our guests, and we're thrilled that you felt like part of the family during your breakfast time. We're also glad to know that you enjoyed our club offerings from Le Club Lounge Apero Chic menu in Le Salon Rouge, and that you found our valet service convenient. Your recommendation means a lot to us, and we're grateful for your support. We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable experience. Kind Regards, Pradnya Lohate Front Office Manager

In the Heart of the Town

Tripadvisor-waardering 4.0/5

SavvyJudge Stellen - Gecertificeerde beoordeling door TripAdvisor

Very nice hotel with friendly staff in the heart of Queenstown. Room was large and looked out onto the town. Some mountain and limited lake views. The meals we had were good. The bike shop next door was great and access to all the restaurants and shops nice.

Bonjour Savvy Judge, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel in the heart of Queenstown. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be friendly and accommodating. It's fantastic to hear that you appreciated the spacious and the beautiful views from your room. We're glad you were able to enjoy some glimpses of the surrounding mountains and lake. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future! Kind Regards, Pradnya Lohate Front Office Manager

Exceptional Service

Tripadvisor-waardering 5.0/5

kwest56 Stellen - Gecertificeerde beoordeling door TripAdvisor

Exceptional service from the moment you step into their fine hotel. The location is just off the center of town and a short two block walk to the gondola. Its location is central but very quiet. The service is impeccable and a special thanks to Mr Guillarme (Mr. G) in reception and Mr Nacho in the Left Bank Cafe. Our room was spacious, comfortable, and quiet. The beds were comfy and the bathroom was spectacular including the spa bathtub big enough for two. We hope to return very soon.

Bonjour Kwest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our fine hotel and that you found our service exceptional. It brings us immense joy to know that our location, just off the center of town and a short walk to the gondola, was convenient for you. W Your kind words regarding our team members, Guillarme (Mr. G) in reception and Nacho in the Left Bank Cafe, are greatly appreciated. We will be sure to pass on your compliments to them. They will be delighted to know that their dedication to providing impeccable service made your stay memorable. We are delighted to hear that you found your room spacious, comfortable, and quiet. Our team works hard to ensure that every aspect of your accommodation exceeds your expectations, from the comfy beds to the spectacular bathroom featuring a spa bathtub big enough for two. We truly value your patronage and hope to have the pleasure of welcoming you back very soon. Should you require any assistance with your future reservations or have any special requests, please do not hesitate to contact us directly. Kind Regards, Pradnya Lohate Front Office Manager

Pésima experiencia y decepcionada.. esto no parece sofitel

Tripadvisor-waardering 1.0/5

carolinadgoldin Gecertificeerde beoordeling door TripAdvisor

La peor experiencia de alojamiento. Tenía expectativas altas y lo único bueno fue la ubicación. Las habitaciones eran viejas (me quisieron dar una que estaba como enterrada con vista a un paredón de tierra que casi no se veía el cielo). Los colchones vencidos (viejos) y la “king” eran colchones unidos pero que sentías la unión y la cama se elevaba en ese punto y estaba hundido a los costados.. El desayuno una tristeza total.. no tenía variedad y la calidad de lo que había era mala (agarre un queso y estaba todo duro), las frutas de mala calidad.. todo era malo.. el hotel está muy venido a menos y no tiene vista a nada Las habitaciones ruidosas (se escucha absolutamente todo de la calle).. En fin.. no lo recomiendo en absoluto

Bonjour / Kia Ora Carolina Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay at our accommodation. We deeply regret that your expectations were not met, especially regarding the condition of the rooms and the quality of our amenities. Your comments regarding the outdated rooms, mattresses, and breakfast offerings are indeed concerning, and we understand how these issues could have greatly impacted your overall experience. I understand our team was very helpful in offering you a newly refurbished room on a higher floor but was declined as you preferred a King bed in spite of booking a room with two double beds. We appreciate your highlighting the positive aspect of our location and apologize that it was overshadowed by the shortcomings you encountered. We understand the importance of providing a comfortable and enjoyable stay for all our guests, and we regret that we fell short of this standard during your visit. We would like to extend our sincerest apologies once again and hope that you will consider giving us another opportunity to exceed your expectations in the future. Kind Regards / Ngā mihi, Pradnya Lohate Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 301 beoordelingen 9/10 Locatie
  • 395 beoordelingen 7.5/10 Kamer
  • 435 beoordelingen 8.6/10 Service
  • 5 beoordelingen 2.9/10 Wifi
  • 113 beoordelingen 7.3/10 Ontbijt
  • 101 beoordelingen 6.5/10 Netheid
  • 72 beoordelingen 5.4/10 Goede prijs-kwaliteitsverhouding
  • 34 beoordelingen 8.8/10 Wellnessruimte

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