Mercure Newcastle George Washington Hotel Golf and Spa 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 853 beoordelingen

Mercure Newcastle George Washington Hotel Golf and Spa - Image 1
Mercure Newcastle George Washington Hotel Golf and Spa - Image 2
Mercure Newcastle George Washington Hotel Golf and Spa - Image 3
Mercure Newcastle George Washington Hotel Golf and Spa - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • An ALLSAFE certified hotel

  • Located just 15 minutes away from Newcastle Upon Tyne

  • 8 dedicated meeting rooms accommodating up to 160 guests

  • Fully-licensed wedding venue and reception

  • Indoor pool, spa and jacuzzi located on-site

Onze accommodaties

Hotel locatie

Mercure Newcastle George Washington Hotel Golf and Spa

Stone Cellar Road, High Usworth Washington, Tyne and Wear
NE37 1PH NEWCASTLE
Verenigd Koninkrijk

Gps:54.922823, -1.533922

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Carter & Fitch

Niet-contractuele foto

PIZZERIA ♦ SMOKEHOUSE ♦ BAR Combining a stylish background and chilled out atmosphere, Carter and Fitch is the place to be for superb food, a cool choice of cocktails and drinks, and a relaxed and friendly vibe. No matter what the occasion we are the des

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

vergaderruimtes

Van 1 tot 200 

deelnemers

Configuratie niet beschikbaar voor deze criteria
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  • Converteer verschillende eenheden om de organisatie van uw evenementen te vereenvoudigen.

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  853 beoordelingen

TripAdvisor score  4.0/5  1.378 beoordelingen

Quite possibly the most basic hotel I’ve ever stayed in. Forget spa hotel, That’s not what your getting!

Tripadvisor-waardering 1.0/5

Haggis187 Zaken - Gecertificeerde beoordeling door TripAdvisor

Arrived just before 9pm, was advised that bar was open next door but no food. A bit annoying as had driven 3hrs to get there. No snacks at bar or reception, so literally Couldn’t get as much as a packet of crisps or a biscuit after 9pm. Some hotel. All said staff are friendly, it’s not their fault. I thought this was to good to be true, when seen the price, More fool me. Really disappointed in myself for booking this. You get what you pay for after all.!

Poor side of average.

Tripadvisor-waardering 2.0/5

General M Gecertificeerde beoordeling door TripAdvisor

Most things about the hotel have a slightly neglected late 80s vibe. Room was on the poor side of fair. Comfortable bed but some marks of the bedding. Television broken, mould in the harder to reach bits of the bathroom. Breakfast was a standard buffet with nice bacon but everything else, including coffee, was of a poor standard. Electric car chargers provided by a company with a poor reputation. 6 vacant chargers but required a £20(!) minimum spend and an extortionate 5p/min idling fee, despite there being no demand for the spaces. Prohibitively expensive to use. Asked hotel reception if there’s any work-around, say using a pass key they have and me paying them, nope - ‘Nothing to do with us’ sort of response, once you can coax someone out from the office to speak to.

The hotel will steal from you

Tripadvisor-waardering 1.0/5

Trey S Gecertificeerde beoordeling door TripAdvisor

They steal from guests. I am an Accor platinum member, i stayed in the Newcastle Mercure golf course hotel. I use my ACCOR points to bring the bill down to £12.64 I even received confirmation of the payment from ACCOR. The credit card bill showed a different story And I was charged £189. Since that point I have emailed countless times to different people made complaints and not once has anyone ever responded even when making an official complaint. I had one email back when I emailed the general manager of the hotel, he said he had not heard anything about this and would get back to me, as expected, I never heard from him again and any subsequent email to him was completely ignored. This is blatant theft and it's a serious crime and as a result I have not stayed and will not stay in any ACCOR hotel ever again. I've even managed to get my company to stop booking all hotels internationally with ACCOR as a result. Please stay with another chain and don't let them steal your hard earned money. They get away with stealing and fraud way too much. Please don't let them do this anymore and stay with a law abiding hotel chain.

Would definitely stay again

Tripadvisor-waardering 5.0/5

Kerry W Gecertificeerde beoordeling door TripAdvisor

Room was amazing, and spa experience was spot on, greated by a lovely young lady, and every single member of staff where friendly, and happy to help at every moment needed. Would definitely stay again

Dear Kerry, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. We hope you return back to us and enjoy yourself again. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper

Verblijf in de regio Newcastle

Avis-klantbeoordeling 4.0/5

Eric Stellen - ALL bevestigde berichten

We hadden een zeer ruime kamer. Blijkbaar was er een lek geweest want er hing een muffe lucht. We hebben geslapen met de ramen open. Zeer ruime badkamer. Ontbijt in buffetvorm. De maaltijden in het retaurant waren prima.

Beste Eric, Bedankt dat u voor het Mercure Newcastle George Washington Hotel heeft gekozen en dat u de tijd heeft genomen om uw feedback met ons te delen. We zijn blij te horen dat u genoten heeft van uw kamer en het ontbijtbuffet, evenals van de maaltijden in ons restaurant. Wij streven ernaar om elke gast een comfortabel verblijf te bieden en wij verontschuldigen ons als dat niet uw ervaring was vanwege een mogelijke lekkage in uw kamer die een onaangename geur veroorzaakte. Wij nemen alle feedback serieus en hopen dat u overweegt om in de toekomst weer bij ons te verblijven. James Thornhill Operationeel Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 204 beoordelingen 8.7/10 Locatie
  • 1.078 beoordelingen 6.5/10 Kamer
  • 806 beoordelingen 8/10 Service
  • 391 beoordelingen 6.3/10 Netheid
  • 333 beoordelingen 6.5/10 Ontbijt
  • 198 beoordelingen 5.7/10 Wellnessruimte
  • 196 beoordelingen 5.2/10 Goede prijs-kwaliteitsverhouding
  • 93 beoordelingen 5.2/10 Bar en Dranken

Mogelijk gemaakt door Trustyou

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