ibis Novo Hamburgo 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 653 beoordelingen

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Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brazilië

Omschrijving

Extras van het hotel

  • 30 minuten naar de internationale luchthaven Porto Alegre Salgado Filho

  • 80 minuten vanaf de bergketen Gaúcha en meerdere toeristische punten.

Onze accommodaties

Hotel locatie

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brazilië

Gps:-29.68589, -51.14081

Telefoon
Fax +55 51 3271-1701

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

Ibis Kitchen

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

1 

vergaderruimte

Van 1 tot 50 

deelnemers

  • m / m²
  • ft / sq ft
Configuratie niet beschikbaar voor deze criteria

  • Weet u niet zeker hoe groot de ruimte voor uw evenement moet zijn?

  • Converteer verschillende eenheden om de organisatie van uw evenementen te vereenvoudigen.

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  653 beoordelingen

TripAdvisor score  4.0/5  433 beoordelingen

Horrivel

Tripadvisor-waardering 1.0/5

Isabella G Gecertificeerde beoordeling door TripAdvisor

Central de reservas com atendentes ineficinetes. Levei 2 dias para conseguir uma simples reserva por incompetencia por parte do atendimento. Cada um passava um valor, depois perceberam que me deram valores da data errada, não confiarmavam as reservas por email, tive que obrigar o atendimento concluir a reserva por telefone pois se dependesse da confirmação por email teria levado 1 mês. Nunca mais manda nenhum cliente para esse hotel.

Very good location

Tripadvisor-waardering 4.0/5

SilvioT Stellen - Gecertificeerde beoordeling door TripAdvisor

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Hello Silvio, We appreciated your kind words about our hotel. Thank you for dedicated your time to give us a feedback. See you soon! Jaqueline Arruda - General Manager

Sujeira e antipatia recepção

Tripadvisor-waardering 2.0/5

Maurício M Soloreis - Gecertificeerde beoordeling door TripAdvisor

A qualidade dos atendentes desta recepção caiu muito, uma ANTIPATIA. Podem verificar pelo meu cadastro quantas vezes me hospedei nesta unidade. Impossível andar de pés descalços no quarto, podre de sujeira. Da cama ao banheiro os pés ficavam pretos.

Olá, Maurício. Sentimos muito que tenha tido uma esperiência não positiva, Esteja ciente de que medidas foram tomadas, para evitar que situações como essas voltem a acontecer. Agradeço pelo tempo que se dedicou em nos avaliar. Atenciosamente, Jaqueline Arruda - Gerente Geral

Basic and subpar

Tripadvisor-waardering 2.0/5

CaroleLahaise Zaken - Gecertificeerde beoordeling door TripAdvisor

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Hello Carole, I'm so sorry that you have a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our services, for better. We hope to see you soon. Kind Regards, Jaqueline Arruda - General Manager

Terrible old mattress

Tripadvisor-waardering 1.0/5

Ricky T Zaken - Gecertificeerde beoordeling door TripAdvisor

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Hello Ricky, I'm so sorry that you and your wife has a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our beds, for better. We hope to see you and you family soon. Kind Regards, Jaqueline Arruda - General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 107 beoordelingen 9.1/10 Locatie
  • 294 beoordelingen 6.1/10 Kamer
  • 224 beoordelingen 7/10 Service
  • 22 beoordelingen 2.5/10 Wifi
  • 171 beoordelingen 6.3/10 Ontbijt
  • 137 beoordelingen 7.4/10 Netheid
  • 48 beoordelingen 2.2/10 Eten

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