Novotel Taiping Perak 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 1.768 beoordelingen

Novotel Taiping Perak - Image 1
Novotel Taiping Perak - Image 2
Novotel Taiping Perak - Image 3
Novotel Taiping Perak - Image 4
1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Maleisië

Omschrijving

Extras van het hotel

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Onze accommodaties

Hotel locatie

Novotel Taiping Perak

1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Maleisië

Gps:4.85017, 100.7429

Telefoon
Fax +60 5-806 1733

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

FOOD EXCHANGE

Niet-contractuele foto

Geniet van een bijzondere culinaire ervaring. Ons buffet biedt Aziatische en internationale gerechten voor ontbijt, lunch en diner.

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

7 

vergaderruimtes

Van 1 tot 1.500 

deelnemers

  • m / m²
  • ft / sq ft
Configuratie niet beschikbaar voor deze criteria

  • Weet u niet zeker hoe groot de ruimte voor uw evenement moet zijn?

  • Converteer verschillende eenheden om de organisatie van uw evenementen te vereenvoudigen.

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  1.768 beoordelingen

TripAdvisor score  4.5/5  375 beoordelingen

Certificaat van uitmuntendheid 2023

Worst hotel in taiping.

Tripadvisor-waardering 1.0/5

leontK2336GD Gecertificeerde beoordeling door TripAdvisor

I booked 2 room (11/4-12/4) and this the services and attitude given by the staff. 1) The front receptionist staff services and attitude is so bad and un professional. 2) When asked for additional towel, the receptionist send me one dirty towel with foot stains on it. When informed then not even apologised for it. 3) When asked for additional bottle they said not only one bottle allow, need wait until finish the 2 bottle given only then allow to give additional. 4) The room card was blocked 10min before enter to the room, worst not even informed during the checkin time. Even a 2 star hotel also asked during checkin when would like to checked out. When asked for explanation the receptionist n the Asst Manger “Ms Aida” showed me an angry face and not even to plan to explain, she just stand beside the counter and shown the angry to customer. I guess this is the service level training given by the Novotel higher level management “show an angry face to their customer”. 5) When asked for the duty manager the receptionist just revert not in on leave. 6) The lift services, from 3 lift down to 2 lift during peak session. This hotel is the worst hotel I ever stayed.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments and I would like to sincerely apologize to you for the unpleasant experience you encountered during your stay. I will certainly investigate this matter and I will take immediate steps to address the issues in order to prevent it from happening again to other guests. For your information, guests' satisfaction, comfort and safety are our top priority. Unfortunately, we did not meet your expectations on this occasion. Once again, please accept my sincerest apologies. We value your patronage and we are looking forward to have an opportunity to serve you better in the future. Thank you and Best regards. James Chan General Manager

Goede lokatie

Avis-klantbeoordeling 5.0/5

Lydia Stellen - ALL bevestigde berichten

Het hotel is zeer centraal gelegen en heeft uitzicht op de bergen. Het is ook verbonden met de shopping en de markt is ook dichtbij. Zeer goed zwembad en het ontbijt was ook goed en gevarieerd. Iedereen was zeer vriendelijk wij zouden hier zeker weer komen.

V pleased

Tripadvisor-waardering 5.0/5

Daydream19546613760 Gecertificeerde beoordeling door TripAdvisor

We stayed at Novotel Taiping for two nights to attend a cousin’s wedding. Very impressed that this hotel in a small town can offer such good service. The rooms are clean and comfortable, the staffs v helpful and mostly the breakfast selection is fantastic! Compliments to the chef/s.. one of the best we had in malaysian hotel so far tqvm for a pleasant stay - dr nazir/ dr nisa

Dear Guest Thank you for your review with regard to your stay with us recently. I am very pleased to know that you had a pleasant stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

Poor hotel management

Tripadvisor-waardering 2.0/5

ladyfromhk Gecertificeerde beoordeling door TripAdvisor

My advice to all travelers who plan to stay in this hotel is to ensure that you will be given a room above 9th floor. There are hotel's ballroom and function rooms on the 7th floor. If there is an event on the day and you are staying on the 8th floor, you must prepare to hear the noise all night until they finish. On Jan 10, I could only switch off my lights at 12:30am. I stayed in Room 828; I could hear all the music, singing, MC shouting... Although the Front Desk staff sent their apologies when I phoned them for help, the Manager was not responding at all when I made a complaint. No reply to my emails via booking platform. No plan to do anything to avoid this such as moving guests to higher floors whenever there are events.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I have read your comments. We would like to extend our sincere apologies for the inconvenience you experienced due to the noise disturbance during your recent stay with us. We deeply regret that your stay did not meet your expectations and we understand the importance of a peaceful environment for a comfortable experience. We take your feedback seriously and we are taking immediate steps to address the issue. Please accept our sincerest apologies once again. We value your patronage and would be delighted to have the opportunity to serve you better in the future. Best regards. James Chan General Manager

Comfortable room with great location and service

Tripadvisor-waardering 4.0/5

Natayan Stellen - Gecertificeerde beoordeling door TripAdvisor

Stayed one night during a road trip. This is the 2nd time staying at this hotel. Front office staff were cheerful and helpful. Location is great as it's right in Taiping town, co-located with a mall. Opposite is a large eating place that offers different food Fare. Room itself is good. Comfortable bed and excellent air-conditioning. Fittings in the room are basic but suffice. There was a fridge but it's empty. Instant coffee and an assortment of tea is provided. Drinking water provided through 2 glass bottles. There is sufficient power points and USB charging outlets on each side of the bed and on the writing table. There is a safe in the room. Overall is a good place to stay and will come back to Novotel if passing this way again.

Dear Guest Thank you for your feedback with regard to your stay with us recently. I am very pleased to know that you had a comfortable stay with us and we are looking forward to your next visit to Novotel, Taiping soon. Best regards. James Chan General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.426 beoordelingen 9.4/10 Locatie
  • 1.711 beoordelingen 8.5/10 Kamer
  • 1.307 beoordelingen 8.5/10 Service
  • 68 beoordelingen 3.3/10 Wifi
  • 1.003 beoordelingen 8.3/10 Netheid
  • 556 beoordelingen 8.8/10 Ontbijt
  • 412 beoordelingen 8.2/10 Eten
  • 227 beoordelingen 8.6/10 Sfeer

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