Mercure Darwin Airport Resort 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 905 beoordelingen

Mercure Darwin Airport Resort - Image 1
Mercure Darwin Airport Resort - Image 2
Mercure Darwin Airport Resort - Image 3
Mercure Darwin Airport Resort - Image 4
1 Sir Norman Brearly Drive, 0812 Darwin, Australië

Omschrijving

Extras van het hotel

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Onze accommodaties

Hotel locatie

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 Darwin
Australië

Gps:-12.404874, 130.879934

Telefoon
Fax +61 8 8920 3344

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

3 

vergaderruimtes

Van 1 tot 150 

deelnemers

  • m / m²
  • ft / sq ft
Configuratie niet beschikbaar voor deze criteria

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Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  905 beoordelingen

TripAdvisor score  3.5/5  946 beoordelingen

Not coming back sorry

Tripadvisor-waardering 2.0/5

knc2129 Gecertificeerde beoordeling door TripAdvisor

The only good thing about this place was the bed, it was very comfy. The new pool looks absolutely stunning but it wasn't open so we couldn't try it. There were cockroaches all through our room, we counted about eight before I gave up. We booked this hotel because it was convenient to the airport with our flight coming in so late at night. Had that not been the case and it was earlier, I would've cancelled my booking and gone elsewhere. It is very overpriced. Bit of a shame really as it has the potential to be a great place.

Secure room I had was excellent

Tripadvisor-waardering 4.0/5

Hi-there-all Gecertificeerde beoordeling door TripAdvisor

We went there for 2 nights at the beginning of our stay since we landed 1:30am and the hotel was close. We booked a 1 bedroom deluxe suite in the Mecure which I found excellent. The Novotel, Mecure and Ibis is basically one complex with one central reception at the entrance which serves all 3. We had breakfast included and went to the Mecure buffet breakfast was was good. The Novotel supposedly does an A La carte breakfast. We went to the Novotel one night for dinner, the atmosphere was that of a workers meal location and assume that what it was in the day and is now, I think Novotel must have changed the pool facing conference room from the original Novotel restaurant..... Anyway terrible looking restaurant, food was good but look and feel of restaurant dreadful.. Staff were all friendly and good except for main reception female manager with short hair and no name badge was cold and dreadful with no customer service at all. Worst reception person I have ever come across in my life. I verified and the 2nd day I could bring my rental car in to pick up our suitcases our our room was at the back of the resort, day 1 reception staff said that was fine, day 2 when I spoke to this short haired female manager said no and it would cost $20 to drive in through gate to pick our bags up..... although I said I was told it would be ok to pick bags up. I also informed her my door didn't close properly although it looked locked and said the door needs adjusting and she said it was nothing to do with her and it was my fault and she said she would someone to look at it which I never saw, she never smiled once and was horrible. Anyway I went back later and saw another manager as this rude manager was serving someone else and I asked her about picking our bags up through gate and she that was fine to drive in and pick the bags up. Also main Novotel pool looked fine was closed due to whoever knows which we would have loved to swim in.

Once reliable hotel gone to the dogs.

Tripadvisor-waardering 2.0/5

Samuel L Gecertificeerde beoordeling door TripAdvisor

I stay here once every few months when I am working in Arnhem Land. I usually fly in on the weekend, stay at the Mercure for a night or two then fly out to work on the Monday morning. It has been very convenient for that purpose, but it has, until now, also been a nice play to stay. Now that they have 'centralised' the Mercure and the Novotel, everything is in disarray. The facilities themselves are much worse, and the service staff are disorganised and ignorant of the new processes. I'm sure they are doing their best to adjust to new circustances, but the experience from a traveller's perspective is much worse. I actually extended my stay this time because I thought I would use the new pool at the Novotel. I've seen them building it over the last 12 months and it looks great. However it was only once I checked in that I learned the pool is not working. Not only that, but they have clearly let the Mercure pool itself go into disrepair, probably because the Novotel pool was supposed to supersede it. It is a very strange state of affairs though because the Novotel pool looks pristine but we are told it has a 'plant issue' while the Mercure pool has traffic cones around it, brickwork failing around the edges, and ghetto looking furniture. It makes no sense... what 'plant issue' lasts for months? The Mercure has been my go-to stop when I am working in the territory but I will have to reconsider that in the future.

Ruimte voor verbetering

Avis-klantbeoordeling 3.5/5

Rian Zaken - ALL bevestigde berichten

Deze keer verbleef ik in de bungalow. Lekker ruim. Mooi verblijf. Helaas deed de wifi het daar niet. Ik ben naar de receptie gegaan maar er waren geen andere kamers meer beschikbaar. De wifi zou gemaakt gaan worden. Helaas is dat tijdens mij verblijf niet gelukt. Vaak moeten wij offshore medewerkers vroeg de helikopter pakken. Het zou fijn zijn als er een vroeg ontbijt buffet zou zijn. Ook zou het fijn zijn als er een goede koffiemachine bij de receptie zou staan in geval van erg vroeg uitchecken. Weer heerlijk gegeten in jullie restaurant.

Dear Mr. Hendrik, Thank you for sharing your experience with us. We are glad to hear that you found the bungalow nice and spacious, and we appreciate your kind words about our accommodation. We apologize for the inconvenience caused by the Wi-Fi not working during your stay. We understand the importance of having reliable internet access, especially for guests like yourself who may need to stay connected for work purposes. We will work to ensure that such issues are addressed promptly in the future. Your feedback regarding the availability of an early breakfast buffet and a good coffee machine at reception for early check-outs is valuable to us. We will consider this as we review our offerings to better accommodate the needs of our guests, particularly those with early departures. We are delighted that you enjoyed dining in our restaurant once again, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards, Panadda Duangpanya Assistant Front Office Manager Novotel and Mercure Darwin Airport

Ruimte voor verbetering

Avis-klantbeoordeling 3.0/5

Anoniem Zaken - ALL bevestigde berichten

Kleine kamer. Jammer dat de roomservice afgeschaft is. Bar tot 10 uur open is veel te kort. Eten is goed.

Dear Hendrik Johannes Kornelis P., Thank you for sharing your feedback with us. We appreciate your insights on the room size, and we apologize for any inconvenience caused by the changes in room service and the limited bar hours. Your comments are valuable, and we will review these aspects to identify opportunities for improvement and enhance our guest experience. Thank you for choosing to stay with us. We hope to have the opportunity to provide an improved experience in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 452 beoordelingen 8.9/10 Locatie
  • 896 beoordelingen 5.8/10 Kamer
  • 672 beoordelingen 7/10 Service
  • 18 beoordelingen 4.8/10 Wifi
  • 368 beoordelingen 3.9/10 Comfort
  • 351 beoordelingen 8.8/10 Zwembad
  • 346 beoordelingen 6/10 Eten
  • 291 beoordelingen 5.2/10 Netheid

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