Mantra French Quarter 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.1/5 1.589 beoordelingen

Mantra French Quarter - Image 1
Mantra French Quarter - Image 2
Mantra French Quarter - Image 3
Mantra French Quarter - Image 4
1 Halse Lane, 4567 NOOSA HEADS, Australië

Omschrijving

Extras van het hotel

  • Aan de iconische Hastings Street

  • Een heerlijk zwembad en fraaie omgeving

  • Noosa Main Beach ligt op een steenworp afstand

  • Fantastische restaurants voor de deur

  • Parkeer de auto en laat hem rustig staan

Onze accommodaties

Hotel locatie

Mantra French Quarter

1 Halse Lane
4567 NOOSA HEADS
Australië

Gps:-26.38803, 153.09237

Telefoon
Fax +61 7 5474 8122

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Wifi
  • Airconditioning
  • 100% niet-roken accommodatie
Dicht bij het hotel
  • Parking

Zwembad

The pool area has been completely transformed and redesigned to include a 'water blade' water feature from the pool bridge as well as two new poolside decks that provides more space for guests to utilise during their stay with us.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.1/5  1.589 beoordelingen

TripAdvisor score  4.0/5  2.602 beoordelingen

Not Good

Tripadvisor-waardering 1.0/5

R B Gecertificeerde beoordeling door TripAdvisor

Rooms were not well cleaned. Cut toenails still in bathroom upon arrival. Grotty crockery and utensils along with cookware. The kitchen was riddled with ants. Despite maintenance coming to fix, they were still there, everywhere. The phone was not connected therefore calling reception required to use your mobile to get through. There was blood on the sheets upon arrival, resulting in the need to replace the sheets for my children after 9pm at night. There was mould on the ceiling, which is an absolute health hazard. The attached garden/courtyard onto the pool was locked at night, false imprisonment at best and a fire hazard being the worst. In the morning, despite the pool being open from 7am I was still locked in my yard until well after 9am. When asking the pool maintenance man to open it, he was passive aggressive and drew out his work so as not to unlock the gate. Upon leaving, the reception were advised of a short overstay post 10am departure. Upon returning to the room, after telling reception AND the cleaners who were busting to get in the room, we returned to find all my belongings taken from the room. Upon questioning the cleaners whom claimed to have thought had left, despite having clearly told them and also having left multiple bags on the kitchen bench, eyewear and so on. When confronted on this, they, after some conjecture, returned a few bags. Some items were missing including unopened bottle of wine and milk I had to demand their production. Furthermore, other foodstuffs were thrown out and NOT returned despite us asking for them and some other opened but sealed food from the fridge. It was a disgraceful interaction. Upon returning to the reception, only to find one of the cleaners updating the reception staff. Spoke to reception - the girl could not have been less interested AT ALL. Clearly a backpacker. She at first, claimed not to have even seen us appear at reception earlier to notify of our delayed departure. Furthermore, she was non apologetic for the cleaner's conduct, which was theft. Also, more accusatory stating that the "owners" of the property were coming, and they needed to clean the room. As we said to her, we couldn't care less if the owners were coming or not. We were paying top dollar for a very poor experience. After having spent between $30k - $40k at Mantra Frech quarter over the past five visits. It is a disgrace the way we were treated, and the only redeeming feature is and was the pool and the location on Hastings Street. If the Mantra is going to "manage" this property, it should insist the owners maintain each property to a high standard when people are paying top dollar to stay there. The showers are rusty, mouldy and absolutely unhygienic. My family and I will never be returning to ANY Mantra after this experience. .....oh yeah and then there was the nescafe.

Dirty and old...

Tripadvisor-waardering 3.0/5

Kllouise1 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

The location and the pool are great. The reception staff were friendly. The room is okay I guess it depends how you see things. Personally, I thought it was dirty and unacceptable. Stains on beddings and pillow cases and cushions. Side table next the master bed was thick with dust. Ants crawling everywhere over the kitchen side and the kids bedroom. Window wouldn't lock and could be pulled wide open where my kids were sleeping (near the main entrance onto Hastings street) so I ended hoping to swap with one of the kids. It's really noisy. Everything was just rusty and old. We only stayed for one night - I'd have had to change if staying here for a week. I get the premium of being on Hastings street but I'd have rather walked further and felt Comfortable. It had me racing to get back to our Campervan to be honest.

A very comfortable stay

Tripadvisor-waardering 4.0/5

Paul H Gecertificeerde beoordeling door TripAdvisor

Once we'd found our way in (the main reception and entrance to the underground car park is not in Hastings Street but in a "lane" that runs up the back of the property), our one bedroomed apartment was perfect for us. It had an odd configuration with a shower room at the rear, a sleeping area surrounded by sliding partition doors in the middle and a kitchen/lounge/dining area at the front but it was well equipped. After 4 weeks on the road, we very much appreciated the washer and dryer. It also had a microwave and a 2 ring electric hob. Our apartment (number 304) was pool facing and at the end of a block. So, at night, it was very quiet and we had some good nights sleep. It is more of a family resort than one for older couples like ourselves but we found it very comfortable. It was ideally placed near to the shops/restaurants in Hastings Street and across the road from the beach.

Prima!

Tripadvisor-waardering 3.0/5

pimvdhe Stellen - Gecertificeerde beoordeling door TripAdvisor

Waar voor je geld! Topligging aan hastings street en dus direct aan het strand. Mooi zwembad, en een compleet appartement. Enigszins gedateerde badkamer. Goede, gratis parkeergarage bovendien. Voor een paar dagen zon en zwemplezier: prima!

Dear Pim v, Thanks for taking the time to post a review of Mantra French Quarter, Noosa. I am glad you were able to enjoy your stay with us. Kind regards, Nole Beardwood General Manager

Leuke plek

Tripadvisor-waardering 4.0/5

716hendrike Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Een leuk hotel in de straat naast veel leuke restaurants. Ruime kamers met of een balkon of een zitje met uitzicht op het warme zwembad met twee jaccuzis. Parkeergarage, keukentje met vaatwasser, koelkast en vaatwasser. Verder een wasmachine en droger, dus veel voorzieningen. Wel jammer dat je voor de WIFI moet betalen.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 831 beoordelingen 9.8/10 Locatie
  • 1.044 beoordelingen 4.9/10 Kamer
  • 589 beoordelingen 8.3/10 Service
  • 9 beoordelingen 6.3/10 Wifi
  • 397 beoordelingen 9/10 Zwembad
  • 384 beoordelingen 2.8/10 Netheid
  • 337 beoordelingen 3.7/10 Comfort
  • 306 beoordelingen 5.4/10 Voorzieningen

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