Mercure Sibiu Airport

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 148 beoordelingen

Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
Mercure Sibiu Airport - Image 3
Mercure Sibiu Airport - Image 4
Soseaua Alba Iulia 120, 550052 SIBIU, Roemenië

Omschrijving

Extras van het hotel

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Onze accommodaties

Hotel locatie

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Roemenië

Gps:45.793363, 24.111461

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

ANA

Verwen uzelf met een unieke en authentieke dinerervaring en ontdek de nationale en de traditionele Roemeense keuken in ons restaurant.

Uw vergaderingen en evenementen

Beschrijvingen en configuraties van de kamers

3 

vergaderruimtes

Van 1 tot 135 

deelnemers

  • m / m²
  • ft / sq ft
Configuratie niet beschikbaar voor deze criteria

  • Weet u niet zeker hoe groot de ruimte voor uw evenement moet zijn?

  • Converteer verschillende eenheden om de organisatie van uw evenementen te vereenvoudigen.

  • Is dit hotel niet geschikt voor uw evenement?

    Zoek naar een ander hotel

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  148 beoordelingen

TripAdvisor score  4.0/5  38 beoordelingen

Old fashioned hotel which does the job

Tripadvisor-waardering 3.0/5

julien_and1104 Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel delivers what you would expect. Room looked clean and tidy. The room style is a bit outdated to my taste (my taste is more modern) but it is definitely ok. Breakfast is served at 7.00am during the week which can be a bit late but the offering is good with local specialties. There is a small gym with 1 running machine, 1 elliptical, 1 bike and 1 upper body machine. There is a sauna which was closed during my stay in October 2023. Accessibility from the airport is good, around 5 minutes with a taxi.

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

Off experience

Tripadvisor-waardering 3.0/5

andreeadomes Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Very weird experience. On one hand, the place looked new and modern. On the other hand, we had issues at check in so we got another set of rooms with same rate and somehow didn’t annulate the one over booking. But let’s say it was fixed. Bathroom was smelling bad and shower had issues. Bathroom needs clear renovation! Even worst, the lady at the reception came over me in the room and ran. I screamed because I was like wtf and went on the hall because I assumed my door didn’t close if someone came in. And it was no room service. Someone yelled sorry from the hall and did not turn around. Even weirder, every day leaving with the car the receptionist was running after us to check out??? I mean, they have the visa if we were to leave. Just really off experience.

Dear Guest, Thank you for sharing your feedback to us,please allow me to express our sincerest apologies. At Mercure Sibiu, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. Only through such constructive comments and observations that we are able to continually monitor and improve the services we are providing and focus our training efforts where necessary to build the confidence and skills of our team. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests pleased. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M- Front Office Manager

Nefasto

Tripadvisor-waardering 1.0/5

Claudia C Gecertificeerde beoordeling door TripAdvisor

Falta absoluta de amabilidad en el personal de recepción. Estuvimos 3 noches y no limpiaron la habitación en ningún momento. Cada vez que volvíamos por la tarde, nos habían bloqueado las tarjetas de entrada a la habitación; ni una explicación y ni una disculpa, solo caras desagradables. A una de nuestras amigas le dieron un cuchitril de habitación, sin nevera, sin barras para colgar toallas , además de diminuta. Al pedir hoja de reclamación nos dieron un folio en blanco. Por fin, al insistir, parece que el hotel no estaba tan completo como decían y le dieron una habitación razonable. Una experiencia para no repetir jamás.

Querido invitado, Gracias por compartir sus comentarios con nosotros. Lamentamos que no esté satisfecho, trabajaremos duro para solucionar el problema que experimentó, como lo hicimos durante su estadía. Las toallas se cambian a diario y la limpieza se realiza a pedido o en 2 días. Todos los problemas con el Las habitaciones que ha mencionado se han solucionado o cambiado en el primer o segundo día. Tuvo la oportunidad de elegir cambiar la habitación. Algunos de los huéspedes han pasado de habitaciones estándar individuales a otras más grandes y probablemente esa sea la razón de esta revisión que no no coincidir con la realidad. Espero que tengamos la oportunidad de darle la bienvenida nuevamente al Mercure Sibiu Airport Hotel en el futuro. Atentamente,

Nice

Tripadvisor-waardering 5.0/5

Диана Г Gecertificeerde beoordeling door TripAdvisor

Good location. Fast check in. Clean. 24/7 check in. Easy to get to from the motorway. Good experience. We will visit it again. Nice personal. Comfortable beds. A lot of free parking. Happy to visit another time.

Dear guest, Thank you for the positive feedback. We are glad to hear that the services offered by our staff delighted you and were to your liking. Providing outstanding customer service is a priority for us. We appreciate you taking the time to leave us this review. We look forward to welcoming you back ! Sincerely, Dorin M-Front Office Manager

Good hotel

Tripadvisor-waardering 4.0/5

Vanda T Zaken - Gecertificeerde beoordeling door TripAdvisor

I'd give 5 stars, the only downside is the aesthetics of the hotel and the rooms which are a bit outdated, but other than that, excellent comfort and the BREAKFAST was phenomenal! It was plentiful and of quality. Some staff members nice, others neutral. Overall very good experience

Dear Guest, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport Hotel. I sincerely appreciate your kind and positive comments and I will share them with the entire team. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M – Front Office Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 114 beoordelingen 9.1/10 Locatie
  • 178 beoordelingen 5.8/10 Kamer
  • 156 beoordelingen 8.3/10 Service
  • 111 beoordelingen 8.1/10 Ontbijt
  • 77 beoordelingen 6/10 Netheid
  • 56 beoordelingen 2.5/10 Eten

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt