Novotel Milano Nord Ca Granda 4 stars

Customer review rating (ALL Rating) 3.8/5 1,291 reviews

Novotel Milano Nord Ca Granda - Image 1
Novotel Milano Nord Ca Granda - Image 2
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Viale Suzzani 13, 20162 MILANO, Italy

Description

Hotel extras

  • Close to the city center and connected by tram, bus and lilac metro M5

  • Typical cuisine at the Centena Trattoria Urbana Restaurant

  • Close to the Niguarda hospital and San Siro stadium

  • Large Business Center for meetings and events. Family and pet friendly

  • Seasonal outdoor pool May 27 to September 10, play areas, fitness center

Our accommodation(s)

Hotel location

Novotel Milano Nord Ca Granda

Viale Suzzani 13
20162 MILANO
Italy

GPS:45.506213, 9.197526

Telephone
Fax +39 02 6610 1961

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CENTENA TRATTORIA URBANA

Centena Trattoria Urbana offers simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, or on the poolside terrace.

Your meetings and events

Room descriptions and layouts

6 

meeting rooms

From 1 to 312 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,291 reviews

TripAdvisor Rating  3.5/5  2,413 reviews

Fair

Customer review rating 3.0/5

Saneeta Families - Confirmed reviews ALL

A few issues, that were not really solved. Dirty towels put in my room, one with black marks and then the next day with red marks. Quite disappointing, asked for the tissues to be replaced as the box was empty in the bathroom, was not done. This should be something housekeeping is on top of.

Excellent choice for families

Customer review rating 4.5/5

Mik Families - Confirmed reviews ALL

The hotel is well located if you are arriving by car, half way from highway to city. Metro and tram stations are near by. Room are spatious. Breakfast is rich. The hotel is not new, but is clean, and everything is working well.

Good location

Customer review rating 2.5/5

Rachel M. Families - Confirmed reviews ALL

When I booked the hotel earlier in the year, there was nothing on the website to indicate when the swimming pool was open, it was only a week before that I discovered it would not be open. THe main reason I booked this hotel was so that my children could swim. The handwash in the bathroom didn't work. The shampoo and shower gel holder in the shower area came off the wall The bed was hard and the pillows were uncomfortable. Breakfast was nice and it was lovely to have cold fresh water in our fridge every day. The hotel was centrally located to where we needed to be, but very disappointing that we couldn't access the pool and that the bed was hard, I did not have a good nights sleep for the 3 nights we were there.

Dear Ms R. M., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do understand your concern, however on Booking website it is stated that the pool is not accessible at the moment, it will be back open by mid June. The Reception is open 24 hours in order to assist our guests with all their needs, our night manager can easily provide mattrass topper and softer pillows upon requests. Finally, regarding the handwash in your bathroom we would immediately send the maintenance to fix it is we would know and whether not possible, we would offer to move into another room. Thank you very much again for your feedback, it is our hope that you will give us another possibility to welcome you again. Warm Regards, Claire Hargreaves General Manager

clean , nice

Customer review rating 4.0/5

Ahmed I. Business - Confirmed reviews ALL

nice hotel , clean , in a quite area , public transportation near by

Okay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Stay was okay, room is smaller than Novotel in other countries . Internet is way too slow, didn't refill tea and coffee, did not give paper cups for the 2nd day, phone service many times,no one picked up, went down to ask for them. They said will send someone to bring to me, but no one sent any. :( Refilled on the 3rd day!

Dear Mr X. D., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I am immensely sorry to read about the water not being refilled, I am addressing the problem to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves General Manager

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Other web-users rate our hotel

  • 1,075 reviews 8.3/10 Location
  • 1,705 reviews 4.4/10 Room
  • 1,254 reviews 8.1/10 Service
  • 57 reviews 4.2/10 WiFi
  • 871 reviews 7.6/10 Breakfast
  • 841 reviews 4/10 Comfort
  • 811 reviews 3.9/10 Cleanliness
  • 467 reviews 3.3/10 Vibe

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