ibis Hamburg Alster Centrum 2 stars

Customer review rating (ALL Rating) 4.3/5 2,374 reviews

ibis Hamburg Alster Centrum - Image 1
ibis Hamburg Alster Centrum - Image 2
ibis Hamburg Alster Centrum - Image 3
ibis Hamburg Alster Centrum - Image 4

Description

Hotel extras

  • Central location, modern rooms and a delicious breakfast buffet

  • 5-minute walk to the main train station

  • Directly on the River Alster

  • Right in the center

  • 24-hour reception desk

Our accommodation(s)

Hotel location

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE BAR

Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,374 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

Great Location , clean and silent rooms , friendly staff

Customer review rating 4.5/5

Elisa S. Business - Confirmed reviews ALL

All perfect !

Dear Elisa, Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed our great location, clean and quiet rooms, as well as our friendly staff. It is always a pleasure to know that our guests had a perfect stay with us. We look forward to welcoming you back on your next visit to Hamburg. Your Team ibis Hamburg Alster Centrum

Well located, nice staff, clean

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Only issue was that the train tracks where on our side of the building, so it was rather loud and we had the choice of a warm and sticky room or a noisy one. But then, if you book a hotel near the station, you often get trains. Just our luck that the weather was so warm.

Dear Guest, thank you for sharing your feedback. We are delighted to hear that you found our hotel well-located with nice staff and clean facilities. We apologize for the inconvenience caused by the noise from the train tracks. As you rightly mentioned, being close to the station sometimes comes with such disturbances. We appreciate your understanding and hope to welcome you back in more favorable weather conditions. Your Team ibis Hamburg Alster Centrum

The hotel was well located, and my room was very quiet.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I enjoyed my stay. My room was quiet and I liked the very high ceiling, it was very airy. The hotel was well located near the Hauptbahnhof and the Alster. The staff were very polite and helpful. I really appreciated the noon check-out time. The breakfast was also excellent.

Good location near the central station

Customer review rating 3.5/5

P A. C. Couples - Confirmed reviews ALL

Excellent customer service. Facilities limited but a clean and comfortable room . Expensive

Dear P and C, thank you for sharing your feedback. We are delighted to hear that you appreciated our hotel's prime location near the central station and the excellent customer service provided by our team. While our facilities may be limited, we are pleased to know that you found your room clean and comfortable. We take note of your comments regarding pricing and will consider them moving forward. Your feedback is invaluable to us. Ihr Team ibis Hamburg Alster Centrum

Practical and satisfactory

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good

Dear Guest, thank you for your positive review! We are delighted to hear that you found our hotel practical and satisfactory during your stay. Your feedback is truly appreciated. We strive to provide a comfortable experience for all our guests. We hope to welcome you back soon! Your Team ibis Hamburg Alster Centrum

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,827 reviews 9.4/10 Location
  • 1,839 reviews 5.7/10 Room
  • 1,554 reviews 8.7/10 Service
  • 29 reviews 7.7/10 WiFi
  • 1,237 reviews 9/10 Breakfast
  • 703 reviews 6.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby