Mercure Napoli Centro Angioino 4 stars

Customer review rating (ALL Rating) 4.3/5 694 reviews

Mercure Napoli Centro Angioino - Image 1
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Via Depretis 123, 80133 NAPOLI, Italy

Description

Hotel extras

  • Strategic location in the center of Naples; see Naples on foot!

  • Breakfast on a terrace with view of the Maschio Angioino and the sea

  • 5-minute walk from Molo Beverello with boats to Amalfi Coast

  • Easily accessible by car, possibility of affiliated garages

  • Palazzo Reale, Galleria Umberto, Quartieri Spagnoli, "Napoli Sotterranea"

Our accommodation(s)

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123
80133 NAPOLI
Italy

GPS:40.840234, 14.253838

Telephone
Fax +39 081 552 9509

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Start your day well with a tasty breakfast! A large buffet with sweet and savory dishes on the terrace overlooking Maschio Angioino: taste the typical Neapolitan sfogliatelle and the made in Italy coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  694 reviews

TripAdvisor Rating  4.0/5  1,815 reviews

Mercure Naples

TripAdvisor rating 2.0/5

Gulzhamal S TripAdvisor review

Despite being in a prime location and a four star hotel, it was quite poor at services for the amount they charged. It wasn't worth the money we paid, which was 500 euros per night. Was it a nominal charge because we were tourists? We overheard a conversation of a receptionist with another family where she asked about their budget which made us think that rooms could be available at much lower price. Privilege rooms were small, very noisy and failing to offer a room with two single beds for my kids was very poor considering the price they charged. My son ended up with a neck pain after sleeping in a folding bed. Therefore next time in Naples we will go to Marriott. To be fair cleaning staff was very friendly.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Was just great due to the help of Andrea when I arrived very late in the night and there was a problem to park the car and also some electric issues at the room. He was just great, helping in all moments to solve the problems. Congratulations.

Dear J, Thank you very much for taking the time to share your experience with us. We are delighted to hear that Andrea was able to assist you effectively, especially during your late arrival and the unexpected challenges you encountered with parking and electric issues in your room. We take great pride in providing exceptional service to our guests, and it's wonderful to know that our staff made such a positive impact on your stay. We will certainly pass along your kind words to him and the rest of our team. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Sincerely, Hotel Mercure Napoli Centro Angioino

Well located

Customer review rating 5.0/5

Paolo Couples - Confirmed reviews ALL

Excellent location in Naples, and the crew is always friendly and helpful

Dear P, Thank you so much for taking the time to share your feedback about your recent stay at our Hotel Mercure Napoli Centro. We're delighted to hear that you found our location excellent and that our team was always friendly and helpful. Our staff strives to provide exceptional service, and it's rewarding to know that we made a positive impact on your experience. If there are any specific aspects you'd like to highlight or if you have additional suggestions, please feel free to let us know. We look forward to welcoming you back in the future, and once again, thank you for choosing our hotel. Best regards, Hotel Mercure Napoli Centro Angioino

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Very noisy and dirty rooms, Especially the bathroom

Dear A, we would like to thank you for taking the time to letting us know about your experience following your stay at the Mercure Napoli Angioino. We are sorry that some aspects of your stay did not live up to your expectations and please, accept our sincere apologies for the cleaning issues you encountered in your room. Mercure Hotels always wish to offer the highest quality of service. Your opinion is therefore very valuable to us. We will share your comments with our staff to ensure that such issues do not occur again in the future. We thank you again for your review and look forward to welcoming you back on your next stay in Naples. We wish you our kindest regards, Hotel Mercure Napoli Centro Angioino

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Other web-users rate our hotel

  • 413 reviews 9.5/10 Location
  • 426 reviews 7.1/10 Room
  • 431 reviews 9.4/10 Service
  • 32 reviews 4.1/10 WiFi
  • 278 reviews 8.9/10 Breakfast
  • 136 reviews 6.9/10 Cleanliness
  • 126 reviews 8.2/10 Amenities
  • 79 reviews 3.9/10 Value

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