Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 4,129 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 1,400 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,129 reviews

TripAdvisor Rating  3.5/5  327 reviews

great room, fabulous staff.

Customer review rating 5.0/5

Happy T. Business - Confirmed reviews ALL

stayed two nights, very comfortable refurbished room. wonderful staff. Absolutely HUGE breakfast selection. we will definitely return.

Dear Rita, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service Agent

Lovely place but just needs better attention to details

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I've stayed here several times now, attending conferences. It is really a nice place but it's just the little things that let it down. Examples from my most recent stay; Lipstick on the glass at breakfast. Stains on the curtains in room, that are lit up in the morning sun. And when trying to catch a cockroach in my room (not your fault they come in under door and it was raining), but I decided to use the waste paper bin to turn it upside down and trap cockroach under it. So I took out the empty plastic garbage bag to just use the empty bin, when to my horror the rubbish from the last person in the room was still in the bin, take away food rubbish, and housekeeping have just put a new bag over it, that was pretty gross. Just little things, but one after another they just spoil your stay. Oh and the broken pebblecrete paths are horrible to try and roll your suitcases on. Also, Room service was unavailable the one time I wanted to use it on a Sunday afternoon.

Lovely Resort

Customer review rating 3.5/5

Carolyn Business - Confirmed reviews ALL

The resort was lovely - the only issue for me was that my room cards stopped working twice - I had to get them re issued and it was very inconvenient, and the room was a distance from the reception. Also I would like to have bottled water in the rooms, it wasn't obviously where I could get this.

Dear Carolyn, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service Agent

Well Located

Customer review rating 4.0/5

Br… Couples - Confirmed reviews ALL

It was teh first time we stayed in the Sunshine Coast, we loved the location, just felt that the rooms were in need of an update the lighting was poor the room did not reflect a 4. 5 star hotel

Dear Albertha K., We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service Agent

Great resort and free activities

Customer review rating 5.0/5

Noelle Couples - Confirmed reviews ALL

Great room, amazing facilities and free activities to do during the day. I will be back for sure, and definitely recommend the resort.

Dear Noelle, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Service Agent

In partnership with TripAdvisor

Other web-users rate our hotel

  • 951 reviews 8.3/10 Location
  • 2,556 reviews 5.8/10 Room
  • 2,206 reviews 7.2/10 Service
  • 34 reviews 4.3/10 WiFi
  • 1,403 reviews 4.9/10 Food
  • 796 reviews 4.4/10 Cleanliness
  • 768 reviews 5/10 Comfort
  • 625 reviews 8.1/10 Breakfast

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