Novotel Brussels City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 3,431 reviews

Novotel Brussels City Centre - Image 1
Novotel Brussels City Centre - Image 2
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Rue de la Vierge Noire 32, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • City center location

  • 'Green Key' certified

  • Direct access to metro De Brouckère

  • Free highspeed WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

Our accommodation(s)

Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000 BRUSSELS
Belgium

GPS:50.850937, 4.350372

Telephone
Fax +32 2 505 50 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,431 reviews

TripAdvisor Rating  4.0/5  3,669 reviews

Well located, well sized and quiet room

Customer review rating 4.5/5

Maria P. Families - Confirmed reviews ALL

Overall great experience. First time with family and very satisfied of the premises, services and location.

Dear Maria, Thank you for your positive feedback. We are delighted to hear that you found our location to be ideal for your family's visit to the heart of Brussels. Our team works tirelessly to ensure that our guests can enjoy the vibrancy of the city while having a peaceful retreat in our well-sized and quiet rooms. It is rewarding to know that you were very satisfied with our premises and services. We are particularly proud of our commitment to sustainability and it is heartening to see that our efforts have resonated with you. As a valued member of our ALL – Accor Live Limitless loyalty programme, we are pleased that you would recommend it to others. Your positive feedback is a testament to the high standards we strive to uphold. We look forward to welcoming you back on a future visit. Kind regards, Marc UYTTERHOEVEN, General Manager

good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

tidy, clean and convenient

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that our central location was to your liking, allowing easy exploration of the city's attractions. It is also gratifying to know that you found our facilities tidy and convenient for your needs. We take great pride in maintaining high standards of cleanliness and are pleased that this aspect of your stay met your expectations. Our team at Novotel Brussels City Centre is committed to ensuring that every guest has a pleasant and comfortable experience, and your positive feedback is a testament to their efforts. We look forward to welcoming you back in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Central location however was disappointed with the hotel standard

Customer review rating 3.0/5

Marzie Families - Confirmed reviews ALL

Unfortunately the standard of the room wasn’t up to standard: - stained carpet -bottom bed cover stained - electric socket hanging out - it’s not a gym, it’s a small room with few cardio machines + weights

Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that our central location was to your satisfaction, allowing you to enjoy the vibrancy of Brussels at your convenience. However, we regret to hear about your concerns regarding the room standards. Please rest assured that we strive to maintain our rooms to the highest quality, and your feedback highlights an important area for our attention. Our team is dedicated to ensuring a clean and comfortable environment, and we are disheartened to learn that we did not meet these standards on this occasion. Additionally, we take note of your remarks about the gym facilities. While we aim to provide a well-equipped fitness area within the space constraints, we understand that expectations vary and we appreciate your perspective. The positive mention of our helpful staff is very much appreciated, and we are pleased that their assistance made a positive impact on your experience. Our team takes great pride in delivering exceptional service, and we will certainly convey your kind words to the team member you described. We also acknowledge your feedback on the lounge furniture and the umbrella hire charge, and we will consider your suggestions as we continue to improve our services. In regards to the aesthetic concerns you raised, such as the lounge furniture, we continually seek to create an ambiance that reflects both comfort and modernity, and your insights are invaluable for our ongoing efforts to enhance our guests' experiences. We hope to welcome you again. Best wishes, Marc UYTTERHOEVEN, General Manager

All good

Customer review rating 5.0/5

Serhii Families - Confirmed reviews ALL

All good

Dear Serhii, Thank you for such a positive review of your stay with us. We are delighted to hear that our commitment to cleanliness met your expectations and received a perfect score. It is also rewarding to know that our efforts in sustainable development have been recognized and appreciated. As an ALL – Accor Live Limitless loyalty programme member with Classic status, we are pleased to have provided you with a satisfactory level of recognition during your stay. Your high satisfaction with our lunch and dinner services is a testament to the quality of our restaurant. We are also thrilled that our bar and in-room dining services enhanced your experience. We take great pride in our fitness centre and gym, and it brings us joy to know that you found these facilities to your liking. Although our pool received a slightly lower score, we hope it still provided a refreshing and enjoyable element to your visit. We hope to welcome you back soon. Best wishes, Marc UYTTERHOEVEN, General Manager

Novotel is well located.

Customer review rating 4.5/5

Judy A. P. Families - Confirmed reviews ALL

The front desk was very accommodating. I like the breakfast. The room is nice.

Dear Judy Ann, Thank you very much for your review. We are delighted to hear that our location was convenient for your needs, making your exploration of Brussels' charms as effortless as possible. It is particularly gratifying to know that the service provided by our front desk team met your expectations, and that our breakfast selection contributed positively to your experience. We are also pleased that the quality of your room added to your satisfaction. As a valued Classic status member of ALL – Accor Live Limitless loyalty programme, we are thrilled to receive your high recommendation, and we appreciate your very positive rating of our cleanliness standards. We look forward to welcoming you back in the future. All the best. Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 1,954 reviews 9.4/10 Location
  • 2,055 reviews 7.3/10 Room
  • 1,802 reviews 8.5/10 Service
  • 32 reviews 8.7/10 WiFi
  • 1,140 reviews 8.4/10 Breakfast
  • 790 reviews 7.1/10 Cleanliness
  • 258 reviews 7/10 Wellness Area
  • 7 reviews 5/10 Beach

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