Pullman Melbourne City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 2,928 reviews

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Description

Hotel extras

  • The perfect destination for work and pleasure, in the heart of Melbourne city.

  • With the city's best food and fashion on our doorstep, exploring Melbourne's many delights.

  • Home to Melbourne CBD's highest rooftop bar, Blossom.

  • Elevate Club Lounge & Room 1954 on Level 15, offer guests & private events breathtaking views.

  • Fully equipped, state-of-the-art-gym

Our accommodation(s)

Hotel location

Pullman Melbourne City Centre

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812876, 144.96526

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,928 reviews

TripAdvisor Rating  4.0/5  196 reviews

Certificate of excellence 2023

Well located in the CBD

Customer review rating 4.0/5

Savvytravels10 Couples - Confirmed reviews ALL

Great location in the CBD of Melbourne. Tram right outside and lots of great places to eat nearby. The room was comfortable and spacious but as has been mentioned before, the windows were filthy. The welcome gift for Accor Platinum was underwhelming, and no bottled water in the room, even though mentioned as included. The Elevate Club lounge was fabulous: probably my favourite out of all the Accor properties in Australia. Great breakfast and lovely staff too. Would definitely consider for my next stay in Melbourne.

Dear Savvytravels10, Thank you for your feedback and for choosing to stay with us in Melbourne. We're glad to hear that you enjoyed our convenient CBD location and the amenities provided in our Elevate Club lounge. Regarding the welcome gift for Accor Platinum members, please note that amenities may vary by hotel and are provided at the discretion of each property. At our hotel, we offer a box of fudge from Accor preferred suppliers as a token of appreciation. Additionally, we've transitioned to providing a water station on each floor where guests can help themselves to still and sparkling water, hence the absence of bottled water in the room. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Sincerely, Alex Mihardja Executive Assistant

Well located

Customer review rating 4.5/5

Chris H. Couples - Confirmed reviews ALL

We’ve stayed before and the experience continues to be very satisfying.

Dear Chris H., Thank you for your continued loyalty and for sharing your positive experience with us. We're delighted to hear that you found our location convenient and that Carl provided excellent service. We look forward to welcoming you back for another stay in the future. Sincerely, Alex Mihardja Executive Assistant

Great location

Customer review rating 4.0/5

Tim Couples - Confirmed reviews ALL

Professional and helpful staff. Nice rooms and a great gym!

Dear Tim, Thank you for your feedback. We're delighted to hear that you found our staff professional and helpful, enjoyed our nice rooms, and made good use of our gym facilities. Your suggestion regarding staffing at reception is duly noted, and we'll take it into consideration to enhance our service. We hope to welcome you back soon. Sincerely, Alex Mihardja Executive Assistant

Fabulous location

Customer review rating 5.0/5

Mary Couples - Confirmed reviews ALL

We had a wonderful stay

Dear Mary, We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we hope to welcome you back again soon. Sincerely, Alex Mihardja Executive Assistant

Location very good but they don’t value customers

Customer review rating 3.0/5

Mohamed A. Business - Confirmed reviews ALL

We stayed there for 5 nights but they charged 60 dollars for giving us just 2 hrs additional time. I am a genius customer of booking.com at level 3 but they have no value for the customer. No in room dining after 10 pm and the rooms are very small . No one to receive calls at the reception during night time .

Dear Mohamed A., Thank you for sharing your experience. We apologize for any inconvenience caused. Your feedback regarding the additional charges and service availability is duly noted and will be addressed internally to ensure a better experience for our guests in the future. We appreciate your patronage as a valued customer, and we hope to have the opportunity to better serve you in the future. Warm regards, Alex Mihardja Executive Assistant

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Other web-users rate our hotel

  • 1,307 reviews 9.4/10 Location
  • 1,618 reviews 7.9/10 Room
  • 1,627 reviews 7.5/10 Service
  • 26 reviews 5.1/10 WiFi
  • 515 reviews 7.3/10 Amenities
  • 513 reviews 8.5/10 Vibe
  • 496 reviews 7.8/10 Cleanliness
  • 370 reviews 7.3/10 Breakfast

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