Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.3/5 2,707 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Heated indoor pool. Sauna is unfortunately closed for technical reasons.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,707 reviews

TripAdvisor Rating  4.0/5  2,176 reviews

Very nice hotel

Customer review rating 4.5/5

Peter N. Business - Confirmed reviews ALL

Great location next to the train station and a very modern building. Easy walking distance to the centre and the Wifi was very convenient and good. Staff very friendly and the room nice.

Dear Peter N., Thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, modern building, and friendly staff. We are glad the room and WiFi met your expectations. We look forward to welcoming you back! Kind regards, Sinan Kapamaz Guest Relations Manager

One night - comfortable stay

Customer review rating 4.5/5

Stephen C. Solo - Confirmed reviews ALL

Check-in was easy. I only stayed 1 night but room clean, comfortable and quiet. The only observation was the room tea selection included more obscure flavours, which I didn’t notice until I went to make a cup - I experience this more than I used to including other hotel brands. Very convenient for train and bus station. I did not use the restaurant. Would I stay here again - yes.

Dear Mr. C., Thank you for your positive review and for choosing Novotel Freiburg am Konzerthaus. We are delighted to hear that you had a comfortable and quiet stay with us. Your feedback on the tea selection is duly noted, and we will review this aspect to ensure a more familiar selection in the future. We are glad to know that our convenient location suited your travel needs. Should you choose to dine with us on your next stay, we aim to provide a memorable culinary experience. We look forward to welcoming you back. Kind regards, Sinan Kapamaz Guest Relations Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Beautiful hotel.

Dear Derek, thank you for your positive review! We are delighted to hear that you enjoyed our beautiful hotel's location. We look forward to welcoming you back at Novotel Freiburg am Konzerthaus. Kind regards Sinan Kapamaz Guest Relations Manager

Brilliant Stay

Customer review rating 5.0/5

Damon Friends - Confirmed reviews ALL

Great hotel for comfort and location. Only across the road from the train station Hotel staff were also helpful and friendly.

Dear Damon, Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us, finding our hotel comfortable and well-located. Our staff takes pride in providing helpful and friendly service. We look forward to welcoming you back soon. Kind regards Sinan Kapamaz Guest Relations Manager

Well located

Customer review rating 3.5/5

Cw Friends - Confirmed reviews ALL

Centre of Freiburg, ageing hotel, reasonable standard. Overpriced parking and ludicrous €27 per person for breakfast Rooms from the 1990s Staff very good and cleanliness good Rooms rear of hotel very noisy early morning due to rubbish collection and delivery trucks.

Dear Cliff, thank you for choosing Novotel Freiburg am Konzerthaus. We appreciate your feedback and are glad you found our location convenient. We understand your concerns regarding the pricing of our parking and breakfast. Your comments about the room decor have been duly noted. We apologize for any inconvenience caused by the noise in the morning. Thank you for highlighting the positive aspects of our staff and cleanliness. We value your feedback and hope to welcome you back in the future. Kind regards Sinan Kapamaz Guest Relations Manager

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Other web-users rate our hotel

  • 1,446 reviews 9.4/10 Location
  • 1,675 reviews 6.4/10 Room
  • 1,336 reviews 7.3/10 Service
  • 39 reviews 7/10 WiFi
  • 977 reviews 8.3/10 Breakfast
  • 601 reviews 6.2/10 Cleanliness
  • 458 reviews 3.5/10 Vibe
  • 377 reviews 3.6/10 Value

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