Pullman Basel Europe 4 stars

Customer review rating (ALL Rating) 4.7/5 1,421 reviews

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Description

Hotel extras

  • 141 elegant rooms with free WiFi, gym with garden view and garage

  • "Bistro Europe" with bar and international and regional cuisine

  • Located in city center, walking distance to Rhine, Old Town and Messe Basel

  • Free BaselCard for free use of public transport and other benefits

  • 7 modern meeting rooms with natural light and state-of-the-art equipment

Our accommodation(s)

Hotel location

Pullman Basel Europe

Clarastrasse 43
4058 BASEL
Switzerland

GPS:47.563069, 7.59784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO EUROPE

Pullman Hotels are places to meet people. The best example is the hotel's 'Bistro Europe', where you can meet for a relaxed lunch or dinner of international and regional specialties.

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,421 reviews

TripAdvisor Rating  4.5/5  1,135 reviews

Certificate of excellence 2023

Pleseant stay

Customer review rating 4.5/5

Joao C. Business - Confirmed reviews ALL

Good location, great staff and good bedroom. The breakfast was expensive for the variety of food provided.

Dear Joao C., We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We always try constantly to improve ourselves Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PULLMAN BASEL EUROPE Paulina Sell Assistant Front Office Manager

Good stay

Customer review rating 4.0/5

Jennifer Z. Business - Confirmed reviews ALL

I really enjoyed my stay at the Pullman in Basel. 2 things that could have improved it: 1. a better hair dryer - the one I had in my room kept overheating after using it for 2 minutes only. 2. a cooler room - even though I adjusted the thermostat per the instructions, the room remained very warm. The hallway was extremely warm, this is likely what caused the room to not moderate.

Superb breakfast

TripAdvisor rating 3.0/5

JKilpi TripAdvisor review

The total experience of the hotel was mediocre, pretty well fitting in the room rate that was lower than competitors in the same neighborhood. My single room was tiny, barely enough room to stretch up properly. The wall to wall carpet was dusty and the room was too warm. The bathroom sink was tiny and any effort of using it just splashed water all around. People at the front desk were polite but their cooperation didn't work. One promised something and another didn't have a clue. BUT, the breakfast buffet was superb. A work of art. Wide selection of breakfast ingredients carefully organized for display. Fresh flowers in the tables. Even sparkling wine included. I can definitely recommend stepping in and buying it even if you wouldn't stay in the hotel. 10+!

Dear Mr Kilpi We very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is a pleasure to hear, that you enjoyed our breakfast buffet and recommend it to others. Unfortunately you were not so happy with the temperature and the cooperation of our team? I would love to know further details about it, would you be so kind to contact me? Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Comfortable and well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

MY trip was a business trip. No breakfast or other food was added to this time. The hotel is enough clean (carpet no so much). The location is so quiet. It is very well communicate with other important points in the city by tram, in addition to the transport card free of cost that each hotel provides to the guest. City center is 10-15 minutes by walk. Table and chair in the room is nice to work from the hotel, connection to internet is good and electrical plugs enough for some devices. Bed is cosy, heating so strong without option to open a window.

Dear Mrs L. We very much appreciate your comments regarding your stay at the Pullman Basel Europe. Your review helps us and other guest to find the hotel of their choice and preferences. I am just slightly irritated, as all our rooms have windows to open, please contact me or us next time and we will be happy to show you where and also to show our temperature controls inside each room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

Good stay but wifi wasn't great in the evening

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

stay over all was good, however I attempted to do some work late evening and had to give up due to WIFI issues

Dear Mrs S. We very much appreciate your comments regarding your stay at the Pullman Basel Europe. We are pleased to hear that your stay with us was good, but we are concerned that you had some issues with our hotel wifi. This is not acceptable to us by today's standards and we are constantly trying to make progress with our provider. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Alexander Dolderer Front Office Manager

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Other web-users rate our hotel

  • 506 reviews 9.5/10 Location
  • 684 reviews 8.8/10 Room
  • 683 reviews 9.2/10 Service
  • 13 reviews 7/10 WiFi
  • 344 reviews 8.2/10 Comfort
  • 312 reviews 8.5/10 Breakfast
  • 241 reviews 9.5/10 Cleanliness

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