Novotel Cardiff Centre 4 stars

Name: Hotels near Cardiff Bay | Novotel Cardiff Centre Hotel | Accor - Meetings
Address: Schooner Way, Atlantic Wharf, CARDIFF, CF10 4RT, United Kingdom
Telephone: +442921132800
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,316 reviews

55 55 photos/video

49 49 photos/video

Schooner Way, Atlantic Wharf, CF10 4RT CARDIFF, United Kingdom

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Novotel Cardiff Centre

Hotel that makes every moment matter

Overlooking the historic Bute East Dock, Novotel Cardiff Centre is for guests looking for style and comfort. It offers a quiet location close to many local attractions, including Cardiff Castle, Cardiff Bay and St David's Shopping Centre. Relax and unwind with our fantastic leisure facilities, including a gym, swimming pool and steam room. The on-site Customs Shed restaurant offers a mix of local and international cuisine, while the bar boasts a selection of beverages for you to relax and savour.

Our hotel is conveniently located for both rail and road travellers. It's just an 11-minute walk from Cardiff Central Station and a 10-minute drive from the M4. If you're flying in, we're approximately 30 minutes away from Cardiff International Airport. Our facilities are perfectly tailored for business travellers. We've got ten fully equipped meeting rooms available, which can accommodate up to 200 guests.

The hotel makes a great base for anyone travelling further afield too. Brecon Beacons National Park, Caerphilly, Swansea and Bristol are within reach. The hotel is extremely convenient and caters to all types of trip.

Welcome to Novotel Cardiff Centre! Enjoy unparalleled comfort, impeccable service, and the vibrant city at your doorstep. We're here to make your stay extraordinary. Relax, indulge, and savour the moments.

Alfredo Rabadan, Hotel Manager

Hotel extras

Leisure facilities including heated pool, jacuzzi, sauna, steam room and gym
Central location, located near the major shopping district
Ten fully-equipped meeting rooms
Cardiff Central station is just 1.5 km away
Secure parking available on-site

Our accommodation(s)

Room

Standard Room with Queen bed + convertible Sofa

4 persons

Bedding 1 x Queen size bed(s)

Room

Superior room with Queen bed

2 persons

Bedding 1 x Queen size bed(s)

Room

Executive Room with Queen bed

4 persons

Bedding 1 x Queen size bed(s)

Suite

Superior Suite with Queen-size Bed

4 persons
40 m² / 430 sq ft

Bedding 1 x Queen size bed(s)
Views: Patio
Most of the accommodation: Balcony

Hotel location

Novotel Cardiff Centre

Schooner Way, Atlantic Wharf
CF10 4RT CARDIFF
United Kingdom

GPS:51.47643, -3.167866

+44 29 2113 2800

+44 29 2048 1491

Railway station
Airport
Ferries

Cardiff Queen Street

Railway station

Access: 1.61 km / 1 mi 18 min walk / 5 min drive

Cardiff Central

Railway station

Access: 1.61 km / 1 mi 5 min walk / 2 min drive

Cardiff Airport (CWL)

Airport

Access: 21.08 km / 13.1 mi 28 min drive

Bristol Airport (BRS)

Airport

Access: 80.13 km / 49.8 mi 1 hrs 13 min drive

Fishguard Ferry Port

Ferries

Access: 173.77 km / 108 mi 2 hrs 17 min drive

London Heathrow Airport (LHR)

Airport

Access: 218.82 km / 136 mi 2 hrs 30 min drive

UGC Complex

Cinema district

Access: 800 m / 0.5 mi 2 min walk

Cardiff Castle

Tourist attraction

Access: 1.3 km / 0.81 mi 10 min walk / 5 min drive

Wales Millennium Centre

Entertainment/theatre district

Access: 1.45 km / 0.9 mi 4 min drive

National Museum Cardiff

Museums

Access: 2.25 km / 1.4 mi 7 min drive

Cardiff City Stadium

Sports centre

Access: 7.08 km / 4.4 mi 10 min drive

St. Fagans Museum of History

Museums

Access: 8.85 km / 5.5 mi 25 min drive

Principality Stadium

Sports centre

Cardiff Bay

Marina

Access: 1.61 km / 1 mi 10 min walk / 2 min drive

Dyffryn Gardens - National Trust

National park

Access: 6.76 km / 4.2 mi 17 min drive

Cardiff University Sports Fields

Park

Access: 6.92 km / 4.3 mi 18 min drive

Wye Valley (AONB)

National park

Access: 53.1 km / 33 mi 48 min drive

Bannau Brycheiniog National Park

National park

Access: 53.9 km / 33.5 mi 56 min drive

Wenvoe Castle Golf Club

Park

St David's Dewi Sant

Shopping centre/mall

Access: 800 m / 0.5 mi 5 min walk

Newport Town Centre

Shopping district

Access: 24.14 km / 15 mi 30 min drive

Bristol City Centre

Shopping district

Access: 69.19 km / 43 mi 1 hrs 2 min drive

Swansea City Centre

Shopping centre/mall

Access: 72.41 km / 45 mi 55 min drive

The Customs Shed Bar (On-site)

Bar

The Customs Shed (On-site)

Restaurant and cafe district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Customs Shed Cardiff

Non contractual photo

Indulge your taste buds at The Customs Shed, located within Novotel. Savour an array of both local and international dishes in a relaxed and casual setting. And don't miss out on fantastic breakfast offerings-the perfect way to kickstart your day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200

attendees

Configuration is not available for these requirements

- Height 4.8 m
- Theatre style 200 participants
- U-shaped Room 50 participants
- Board-room 50 participants
- Classroom style 80 participants
- Banquet 160 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 100 participants
- U-shaped Room 32 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 64 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 60 participants
- U-shaped Room 34 participants
- Board-room 26 participants
- Classroom style 36 participants
- Banquet 34 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 50 participants
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 50 participants
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style 24 participants
- Banquet 24 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 15 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 20 participants
- U-shaped Room 14 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 20 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet 12 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 20 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet 12 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.6 m
- Theatre style 20 participants
- U-shaped Room 12 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet 12 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
210 m²	4.8 m	200 participants	50 participants	50 participants	80 participants	160 participants
98 m²	2.6 m	100 participants	32 participants	40 participants	50 participants	64 participants
73 m²	2.5 m	60 participants	34 participants	26 participants	36 participants	34 participants
49 m²	2.6 m	50 participants	16 participants	20 participants	24 participants	24 participants
49 m²	2.6 m	50 participants	16 participants	20 participants	24 participants	24 participants
42 m²	2.5 m	15 participants	12 participants	12 participants	12 participants	10 participants
34 m²	2.5 m	20 participants	14 participants	12 participants	18 participants	20 participants
25 m²	2.6 m	20 participants	12 participants	12 participants	12 participants	12 participants
24 m²	2.6 m	20 participants	12 participants	12 participants	12 participants	12 participants
24 m²	2.6 m	20 participants	12 participants	12 participants	12 participants	12 participants

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 1,316 reviews

TripAdvisor Rating 4.0/5 2,925 reviews

Nice stay, but left a personal belonging behind which has disappeared

elliffer Friends getaway - 4/16/2024 TripAdvisor review

I had a nice experience staying at this hotel with my friends in February. We stayed for two nights, which was pleasant enough. Walking distance from city centre and nice rooms. On the downside i did leave an item in my room - initially the hotel did call my friend (who made the booking) to let her know. I emailed the hotel and was advised by a member of staff to arrange a courier to collect the item. After i did this and emailed the hotel the confirmation details, I didn’t hear back from them again. I have emailed a few times and are being seemingly ignored. As the item left behind was not cheap, I can’t help but feel like I have been played. If someone from the hotel would like to contact me regarding this, it would be appreciated.

Good facility staff and price

John W. Families - 4/13/2024 Confirmed reviews ALL

Used the gym , breakfast Poole parking and room all was to a high standard

Dear John, Thank you for your positive review! We are delighted to hear that you enjoyed our facilities, staff, and services. Your satisfaction is our priority. We look forward to welcoming you back soon. Best regards, Trevor Fernandes Assistant General Manager.

Great hotel

Ionut S. Families - 4/12/2024 Confirmed reviews ALL

We had a short city break at the hotel. Since the British weather is unstable we had the chance to enjoy the nice wellness, warm pool, sauna and jacuzzi when it was raining outside. I only wish there were more seating as we had a baby and finding a seat at some hours was impossible. Other than that, everything was great and the staff was polite and helpful. For sure we will return for another city break.

Dear Ionut S., Thank you for choosing Novotel Cardiff Centre for your city break. We are delighted to hear that you enjoyed our wellness facilities despite the unpredictable weather. Your feedback about the seating availability has been duly noted, and we will strive to improve in this area. We are glad to hear that you found our staff polite and helpful. Looking forward to welcoming you back for another city break soon. Best regards, Trevor Fernandes Assistant General Manager.

Dissapointed

Anonymous Families - 4/12/2024 Confirmed reviews ALL

Hotel was nice, room was nice, extremely dissapointed that there was no heating in the room except for 2 small electric heaters that didn’t heat the room through the night and it was cold. On top of this when I complained in the morning I was told a manager would be in touch and still no manager reply.

Dear Christopher, Thank you for staying with us. we are sorry to hear about your experience with the heating in your room. We apologize for any inconvenience caused and appreciate your feedback. I have reached you by email to address your concerns which i truly apologise. we want to thank you for staying with us and please do contact me if you decide to stay with us in future for much better and cooler experience. Best regards, Trevor Fernandes Assistant General Manager.

Nice stay as always

G. Business - 4/11/2024 Confirmed reviews ALL

I always enjoy my stay at Novotel Cardiff, I have stayed here around 10 times previously. However on this stay I was a little disappointed that I did not have a fridge in the room, as every other time I did, so I prepared my lunches at home.

Dear G., Thank you for your loyalty and for sharing your feedback. We are glad to hear that you usually enjoy your stays with us. We apologize for the inconvenience regarding the fridge in your room as now they are placed in upgraded rooms. We appreciate your understanding and hope to welcome you back for an improved stay where we can upgrade your room in future subject to availability. Best regards, Trevor Fernandes Assistant General Manager.

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