Sofitel Mumbai BKC 5 stars

Customer review rating (ALL Rating) 4.3/5 2,563 reviews

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Description

Hotel extras

  • Within five minutes walking distance of the US Consulate & Jio World Convention Centre

  • Enjoy luxurious facilities with Club Millésime rooms including airport transfers & Club access

  • Furry friends are welcome. Kindly contact reservations for terms and conditions.

  • Nine banqueting venues & meeting spaces, with high-tech facilities and indoor/outdoor options

  • Five multi-cuisine extravagant options to choose from with our award-winning restaurants & bar

Our accommodation(s)

Hotel location

Sofitel Mumbai BKC

C 57 Bandra Kurla Complex, Bandra East, Maharashtra
400 051 MUMBAI
India

GPS:19.0675, 72.868611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 1,500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,563 reviews

TripAdvisor Rating  5.0/5  8,644 reviews

Certificate of excellence 2023

Marvelous experience at dinner

TripAdvisor rating 5.0/5

joy R TripAdvisor review

@Rishi, Tanmoy,Vishakha, piyush , Tanmay, Taiyabchef, we are thrilled with the farewell cake at our last dinner @Sofitel, their surprise cake makes us feel so good. The dinners every day were delicious, tasty, fresh made , and last but not least the great service of all staff

Great Location and Great Service

TripAdvisor rating 4.0/5

NikhilsReviews TripAdvisor review

So we had a few issues in the room to start with and that is why the hotel get a 4 star rather than 5; however these had all been sorted within 5 minutes and the staff did all they could to show their apologies and this was much appreciated. The location was brilliant - easy to get around to the north and south of Mumbai so you don't spend your entire holiday stuck in traffic and the hotel has lots of lovely restaurants nearby however the food in the hotel itself is expensive and you are better of eating outside the hotel for better quality another reason the hotel gets 4 stars not 5.

Bonjour Valued Guests, Thank you for your most valuable feedback. It feels great when we are able to meet your expectations. We hope to retain this relationship for the many coming years. Any time you feel that we need to bring some changes in the quality of work we deliver, please let us know. We would be more than happy to receive your valuable suggestions. We look forward to welcoming you back with us. Sincerement, Manish Dayya General Manager Sofitel Mumbai BKC!

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staffs

Bonjour Valued Guest, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Low level of quality breakfast

Customer review rating 2.5/5

Mattia Business - Confirmed reviews ALL

Breakfast not level of 5 stairs

Bonjour Valued Guests, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies. We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique.. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

Great Stay

Customer review rating 5.0/5

Andrew Business - Confirmed reviews ALL

Had a fantastic stay at Sofitel Mumbai. Courteous & attentive staff and great location!

Bonjour Mr. Andrew, Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC. We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday. We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us. We eagerly await your arrival with us again, in the not-too-distant future. Merci! Sincerement, Taniska Chakrabarti Assistant Guest Experience Manager Sofitel Mumbai BKC

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Other web-users rate our hotel

  • 1,490 reviews 9.6/10 Location
  • 3,104 reviews 8.9/10 Room
  • 9,440 reviews 9.5/10 Service
  • 67 reviews 7.7/10 WiFi
  • 4,894 reviews 9.3/10 Food
  • 2,059 reviews 9.5/10 Vibe
  • 1,312 reviews 8.8/10 Amenities
  • 1,181 reviews 9.2/10 Breakfast

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