Mercure Sheffield St Paul's Hotel & Spa 4 stars

Name: Mercure Sheffield St Pauls | 4 Star Hotel - Meetings
Address: 119 Norfolk street, SHEFFIELD, S1 2JE, United Kingdom
Telephone: +441142782000
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 1,108 reviews

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119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

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Mercure Sheffield St Paul's Hotel & Spa

Hotel for travellers looking for local and authentic experiences

The 4-star Mercure Sheffield St Paul's Hotel & Spa is perfectly located in the heart of Sheffield city centre. Its central location provides guests with-easy access to major transport links, including Sheffield railway station and regular services to Sheffield Airport. Perfect for leisure trips and shopping breaks, guests can choose from 169 modern bedrooms including the classic or privilege rooms, or for something extra special, the junior suite offers views over Sheffield and provides luxury touches.

The Yard restaurant boasts a superb international menu served in a contemporary setting. Those looking for something even more elegant will enjoy The Champagne Bar; a stunning retreat with outdoor seating which makes for the perfect end to the day. As well as the indoor heated pool and fully equipped fitness centre, the spa has a sauna, steam room, snail shower and ice fountain. There are seven fully-equipped meeting rooms, the largest of which can welcome up to 600 guests.

Located in the heart of Sheffield, the hotel is easily accessible via most major transport links. Guests travelling by road should exit the M1 at J33 and follow the signs to Sheffield. Both Sheffield station and airport are also in close proximity.

We have introduced the ALLSAFE label which represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel. We look forward to welcoming our guests to Sheffield, the gateway to Peak district.

Orla Watt, Hotel Manager

Hotel extras

The Yard restaurant serves international cuisine
A fitness centre, including a spa, sauna and steam room
Indoor-heated swimming pool for all guests
Seven meeting rooms which can accommodate up to 600 guests
Central location, with excellent travel links

Our accommodation(s)

Room

Classic double or twin room

2 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: City View

Room

Privilege King Size Bedroom

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: City View

Suite

Junior Non Smoking Suite with King bed

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

+44 114 278 2000

+44 114 278 2076

SHEFFIELD

Railway station

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

MILLENIUM GALLERIES

Art and Culture

Access: 100 m / 0.06 mi 5 min walk

GENTING CASINO

Casino

Access: 300 m / 0.19 mi 10 min walk

CITY HALL

Opera/symphony/concert hall

Access: 400 m / 0.25 mi 5 min walk / 5 min drive

PONDS FORGE

Sports centre

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

BOTANICAL GARDENS

Botanical gardens

Access: 2 km / 1.24 mi 10 min drive

DON VALLEY STADIUM

Sports centre

Access: 4 km / 2.49 mi 15 min drive

CENTERTAINMENT

Sports centre

Access: 6 km / 3.73 mi 15 min drive

MOTORPOINT ARENA

Opera/symphony/concert hall

Access: 7 km / 4.35 mi 15 min drive

DORE & TOTLEY

Golf course

Access: 9 km / 5.59 mi 15 min drive

PEAK DISTRICT

Tourist attraction

Access: 20 km / 12.43 mi 20 min drive

MEADOWHALL

Shopping centre/mall

Access: 7 km / 4.35 mi 15 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

CHAMPAGNE BAR

The Champagne Bar @ St. Paul's is the perfect setting and is certain to become one of the city's most desirable meeting places. A stylish coffee bar adds an inviting retreat for shoppers and anyone wanting to take time out from a hectic day.

Breakfast

Non contractual photo

The hotel takes great pride in offering guests a vast choice of hot and cold items for breakfast. Daily options include traditional full English, fresh fruit, cereal and a selection of locally produced preserves and jams.

Fitness center

A great way to energise yourself at the start of the day, or wind down at its end, the hotel's health, fitness and beauty facilities include an 18m swimming pool, thermal suite and fully equipped gym.

Spa

In keeping with the hotel's air of indulgence, guests can relax and rejuvenate themselves with a choice of luxurious treatments ranging from manicures to massages, to saunas and steam rooms.

Weddings

With stunning views of the Peace Gardens, the hotel provides the perfect backdrop for any wedding day. Licensed to hold civil ceremonies and partnerships, it can cater for 10 to 300 guests and offers a range of flexible wedding packages.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 500

attendees

Configuration is not available for these requirements

- Height 3.8 m
- Theatre style 500 participants
- U-shaped Room 50 participants
- Board-room 80 participants
- Classroom style 150 participants
- Banquet 300 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.8 m
- Theatre style 130 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.8 m
- Theatre style 130 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 80 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3.8 m
- Theatre style 100 participants
- U-shaped Room 30 participants
- Board-room 40 participants
- Classroom style 30 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 45 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 25 participants
- Classroom style 20 participants
- Banquet 38 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 30 participants
- U-shaped Room 14 participants
- Board-room 16 participants
- Classroom style 15 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 35 participants
- U-shaped Room 15 participants
- Board-room 18 participants
- Classroom style 15 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 20 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 20 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 20 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.5 m
- Theatre style 20 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 12 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
450 m²	3.8 m	500 participants	50 participants	80 participants	150 participants	300 participants
165 m²	3.8 m	130 participants	30 participants	40 participants	50 participants	80 participants
165 m²	3.8 m	130 participants	30 participants	40 participants	50 participants	80 participants
120 m²	3.8 m	100 participants	30 participants	40 participants	30 participants	50 participants
50 m²	2.5 m	45 participants	Configuration is not available for this hotel	25 participants	20 participants	38 participants
42 m²	2.5 m	30 participants	14 participants	16 participants	15 participants	Configuration is not available for this hotel
42 m²	2.5 m	35 participants	15 participants	18 participants	15 participants	30 participants
21 m²	2.5 m	20 participants	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
21 m²	2.5 m	20 participants	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
21 m²	2.5 m	20 participants	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
21 m²	2.5 m	20 participants	Configuration is not available for this hotel	12 participants	Configuration is not available for this hotel	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 1,108 reviews

TripAdvisor Rating 4.0/5 3,722 reviews

10 years of poor service

JaneH2329 Business - 4/23/2024 TripAdvisor review

I first reviewed this hotel nearly 10 years ago. At the time I suggested that building and location were good but service was poor. Fast forward 10 years and once again I review the hotel. A series of minor issues this week, compounded by finding out that I am expected to pay an extra £10 per visit to the pool. No notification of this on booking, confirmation, nor on check in. At Paul’s has a monopoly in the city centre of Sheffield and treats guests with disdain.

A lovely, warm welcome

Dana Couples - 4/19/2024 Confirmed reviews ALL

Sougarth welcomed us warmly. A complimentary drink and breakfast was gratefully received. Thanks. Smooth check in and nice room. Hotel centrally located, close to concert at City Hall. Breakfast dreadful, even worse than our last stay ...... hence why we did not order this time round! So sorry for patrons who pay for breakfast and something needs to be done in this respect.

Well located

Simon C. Couples - 4/11/2024 Confirmed reviews ALL

A lovely room, very clean. Limited menu for evening food from the bar though the daytime sandwiches were very nice. I was very disappointed to be charged £10 to use the pool, this would be extremely high for any facility but with the cost of the room I thought that this was inappropriate.

Dear Simon Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Mercure Hotel and Spa Sheffield

Good stay, thanks!

Steve H. Business - 4/11/2024 Confirmed reviews ALL

Overnight for business. Well located, comfortable and quiet. Breakfast is good, a nice buffet.

Dear Stephen We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Mercure Hotel and Spa Sheffield

Broken equipment and Spa- were not told before paying.

PurpleWolfZo 4/9/2024 TripAdvisor review

Me and a friend booked a day pass for £25 each- were really excited to go as a treat. Were left disappointed- hot/cold shower felt like a regular shower temperature,with the cold not working. Ice room was open but not on, with no ice. The steam room, sauna and aroma room were all poor quality- all rooms were the same- steamy. There was no difference in the temperature or heat of the rooms, which we were expecting, especially because the sauna was supposed to be hot. The thing we found most disappointing was that we weren't made aware of any of the issues beforehand- as we had paid on the day at reception. All of the regulars said this was a common occurance with broken/ poor quality equipment. We ended up staying there for 30 mins before deciding to complain to reception, who said they were hoping for it to be fixed in a few weeks. Even if it was fixed, we both decided we wouldn't come again. Only saving element was that we were refunded quickly.

Dear PurpleWolfZo Thank you for your review after your recent visit to the spa at the Mercure Hotel in Sheffield. Please accept our apologies that you were not informed prior to your arrival regarding certain things that were out of order will make sure your comments are passed on to the Spa manager for him to review your comments and pleased you got your refund very quickly and efficiently. Yours sincerely Mercure Hotel and Spa Sheffield

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